Microteam Managed Deployment Services Server and Rack

We would be grateful if you could take the time to review the summary information below and within the attached slide decks; on Microteam Limited www.microteam.co.uk, your white label managed service provider.
Enterprise, Server, Storage, Network and Racks

o Centrally located UK mainland facility, allowing easier access for both our partner and their customer.
o Receiving multi-vendor hardware for pre-staging.
o Holding consultation periods with partner and the customer to understand how they want their consignments racked and stacked.
o Supplying a dedicated Enterprise/ Server staging suite that had to be bespoke to accommodate 58u racks and that could emulate a top or bottom feed cabling system to marry with whatever the target datacentre would have.
o Coupled with an option to utilise a segment of our dual 500Mb uncontended secure lease line as an extension of the customers domain.
o Hosting partner and customer technicians to manage some of the more technical areas of work that they want to own or manage themselves.
o Cabling and labelling to an intricate documented detail.
o Hosting the customers’ first article inspections prior to delivery.
o White glove delivery to a particular tile within a secure data centre, utilising bespoke and specialised handling equipment (such as shock pallets and extended ceiling capacity trucks).

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Copyright 2024 Microteam Limited
Microteam Limited
Managed
Deployment
Services Provider

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Who are we?
•Independent I.T. services partner, established in 1996.
•Design and provision of quality I.T. solutions, delivered in an effective and
economical way.
•In-depth knowledge across all hardware types, with a wealth of experience in all
business and public sectors.
•Maximise efficiency, minimise impact on yours and or your customers resources.
•Wholly Owned Lifecycle Management.
•Agility and Scalability in single comprehensive solution.
•Not a channel partner or a reseller.
•ISO accreditation, externally audited annually.

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Copyright 2024 Microteam Limited
It’s Not What We Do…
…It’s The Way That
We Do It!

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What are we?
•Lifecycle Services Fully Integrated End to End Solution.
•Pre-Sales / Solutions Design, dovetailing
with partner and their customer.
•Customer focused service.
•Warehousing of all I.T. related hardware.
•Detailed Asset Reporting to device level.
•Customised Integration.
•Packaging waste management.
•Managed Distribution to customer sites, pallets or cages.
•Managed Deployment to desk at customer sites.
•Data Destruction of customer legacy devices for reuse in their estate.
•Project Coordination reporting into partner Project management.
•Comprehensive I.T. Asset Disposal. Recycling and or Remarketing.
Microteam Limited Sales / Customer Engagement Model
Complex
Semi
Complex
Simple
Meet with Customer
Receive RFQ Qualify requirements Issue quotation Customer ServiceReceive PO
Solutions ArchitectSolution designProject management
Complete Job

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Copyright 2023 Microteam Limited
Pre Sales I.T.

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We Invest In Our Relationships
•Regular presence at your regional sites or virtual ‘Teams’ meetings. Guest slots, informal
huddles, formal workshops and attend team ‘socials’.
•Workshops, virtual, at customer site or at our configuration centre. RFI and RFQ collaboration.
Identify and qualify opportunities, irrespective of potential ‘go live’ date.
•Partner trained Solutions Architects with partner email addresses.
Operating within partner compliance. Reporting into Partner
governing Solutions Architect.
•Support for Partner Pre-Sales, Sales and Services Specialists.
•Solutions Design using partner quote templates, cost models
and SOWs. Detailed line by line workflow menu quotation.
•Engagement model to suit all requirements.

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Copyright 2024 Microteam Limited
Warehousing

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We Stage I.T.
•High security warehousing, centrally located in the Midlands.
•Controlled access throughout facility and 24/7 monitored CCTV.
•Security cleared personnel.
•Dedicated customer-definable areas for special projects.
•Quarantine storage facilities.
•Fully integrated Inventory Management System.
•Electronic scanning with real-time stock reporting.
•Dedicated ‘Goods in Trust’ All Risks Insurance.
•Security and Stock Control regularly audited by Tier 1 OEM.

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Copyright 2024 Microteam Limited
Customisation

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We Configure I.T.
•Custom Integration Centre for all hardware types.
•Secure static or connected configuration.
•High volume capacity per shift per dedicated project suite.
•Strictly audited quality control.
•Tier 1 OEM audited facility.
•ESD protected environments with controlled access and 24/7 monitored CCTV.
•Dedicated, secure guest imaging facility for PC or Enterprise.
•Fully self-contained high security Custom Integration Centre.

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Copyright 2024 Microteam Limited
Intelligent
Logistics

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We Deliver I.T.
•Versatile and innovative logistical solutions to suit all customer
requirements.
•Electronic and if necessary, physical customer site surveys.
•Pallets, rolling cages, flight cases, populated racks.
•‘Goods In’, reception on any floor, point of installation
(desk or rack).
•Scalable through our audited downstream partner network.
•Ultra Low Emission, unliveried vehicles with real time tracking.
•Full hardware value ‘Goods In Transit’ insurance.
•Central location with national United Kingdom coverage.

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Copyright 2024 Microteam Limited
Field Services

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We Deploy I.T.
•Comprehensive deployment to desk, laptop ‘clinic’ or ‘tech bar’ services in all environments.
•Technical Couriers, Smart Hands, Material Handlers,
Qualified Engineers, Floor Walkers, Team Leaders.
•Time and Materials, Residency or Project Rollouts
•UK mainland coverage. Limited offshore capabilities.
•Electronic asset reporting.
•Bespoke Data and settings migration tool.
•Legacy equipment and waste packaging management post installation.
•Deployment windows to suit customer requirement.
•Triage Reporting with Project Management.

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Copyright 2024 Microteam Limited
Lifecycle

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We Renew I.T.
Lifecycle Service
•Collect or receive legacy devices. Any manufacturer.
•Triage and make warranty support calls.
•Volume support calls will require setting up with manufacturer support.
•Host warranty repair engineer to perform their tasks.
•Return the device(s) back to customer, for re-deployment by themselves or
our field services.
•Detailed asset reporting.
BAU / Run Rate Options to above
•Deploy customer image, static, connected or autopilot.
•Triage non warranty hardware (any manufacturer), supply cost for spares and
repairs.
•Hold gold or buffer stock of legacy devices that have undergone, any of the
above.
•Advance swap out faulty device in customer estate and start the whole
lifecycle, as above.
•Request Management with detailed asset reporting.

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Thank You For Time
Any Questions?