Moodle2 migrationsupportideas

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1. Migrating to Moodle 2 Training Issues & Ideas

2. Moodle landscape at RHUL Every department has some sort of Moodle footprint Increasingly diverse and sophisticated user-base Inconsistently used – quality and coverage varies within and between departments Very compressed project timescale to deliver stable, usable, acceptable VLE Stakeholders may be difficult to reach

3. Current support model

4. Critique of Current support model Decreasing frequency and average number of participants in group sessions Low self-directed use of online help-sheets Limited resource to facilitate one-to one development sessions and to organise, publicise and deliver group sessions Reliance on triage-based support Relatively low uptake of advanced tools

5. Where would We like to be in September? To reach all members of the RHUL Moodle user community effectively To provide targeted - not generic - support All staff currently using Moodle to feel fully equipped to continue and develop their use of the service for the start of Session 2012 To take advantage of the new functionality Minimised disruption to users – including students Leverage some pedagogic benefits of the move Practice what we preach? Use a blended approach to support users

6. How can we get there with current resources? Improved communications to promote upgrade, new opportunities and developmental support Increased recognition of and support for e-learning efforts from HoDs and Deans Increased use of ‘Champions’ and co-hosting of workshops and development sessions Multiple modes and opportunities to learn

7. Proposed enhanced support model

8. A consolidated & flexible approach A blended approach Drop-in sessions – regular, scheduled, accessible - providing an introduction to Moodle 2 and the available support Departmental group workshops – supported by HoDs , Champions Consultancy sessions– continue developing initiatives Targeted skills development sessions and materials Online asynchronous support