Introduction to NAQS guidelines and NABH accreditation and Role of Pharmacist Presented by – Mr. Hariom Jaiswal Asst. Prof. D.PH 2 nd year Rajiv Gandhi College of Pharmacy Nautanwa Maharajganj UP 273164
CONTENT Introduction to NAQS guidelines NABH accreditation and Role of Pharmacist
NAQS (NATIONAL QUALITY ASSURANCE STANDARDS) National Quality Assurance Standards have been developed keeping in the specific requirements for public health facilities as well as global beast practices. NAQS are currently available for district Hospitals, CHCs, PHCs and Urban PHCs. National Quality Assurance programme under National Health Mission (NHM) has been launched with objective assuring Quality Services at public health facilities, and also improve it further for enhance users experience at the facilities. Under National Quality Assurance Program, two types of certifications are state and national level certification.
STATE CERTIFICATION/ NATIONAL CERTIFICATION Responsibility of state / SQAU Validity one year Facility shall apply for National Certification within one year of attaining State Certification Responsibility of CQSC/ NHSRC validity three years After national certification , facility will undergo surveillance audit by SQAC for next 2 years. Financial incentives as per level and scope of certification. During the course of implementation states, health facilities and services providers have felt a need of having guidelines for the certification of the facilities under NQAP; hence this supporting document has been created
OBJECTIVES To build and institutional framework mechanism for conducting Quality Assessments in health facilities. To maintain a repository of NQAS Certification. To provide holistic view to QA Assessor on methodology , scope of work , technical and managerial aspects for conducting QA assessments. Surveillance assessment of health facilities in second and third year after their National Level Certification. SCOPE: The scope of these Guidelines is limited to: Assessment of primary and secondary care public health facilities i.e., District Hospitals, subdivisional Hospital , Community Health Centres , Primary Health Centres and Urban Primary Health Centres for NQAS Certification. Surveillance assessment of public health facilities certified at national level.
NABH ACCREDITATION NABH : National Accreditation Board for Hospital and Healthcare Providers (NABH) is a constituents board of Quality Council of India (QCI), set up to establish and operate accreditation programme of health care organizations. ACCREDITATION : A public recognition of the achievement of accreditation standards by a healthcare organizations , demonstrated through an independent external peer assessment of that organisation’s level of performance in relation to the standard. BENEFITS OF ACCREDITATION Accreditation benefits all stake Holders. Patients are the biggest beneficiaries Accreditation results in high quality of care and patient safety. The patients gets services by credentials medical staff Accreditation to the hospital continues improvement. Its also provide opportunity to healthcare unit to benchmark with the best. Accreditation provides an objective system of empanelment by insurance and other third parties.
TEN STEPS IN ACCREDITATION Obtain copy of NABH standard. Carry out self assessment on status of compliance with NABH standard. Identify gap areas and prepared action plan to bridge the gaps. Ensure that NABH standards are implemented and integrated with hospital functioning. Obtain copy and submit application form for assessment. Pay the accreditation fee. Received from NABH the assessment programme including dates and names of assessors. Facilitate the assessment. Received recommendation on accreditation. Maintain quality improvement programme based on continuous monitoring of patients care services.
ROLE OF NABH IN PREPARING ORGANIZATIONS FOR ACCREDITATION NABH provides information on documents and procedure. NABH also organizes awareness programmes in general as well as on request individual organization. It also guide the applicant organization on different requirement at various stages of accreditation . The convenience of applicant organisations , NABET , which is another constituent board of QCI has a program for a registering qualified consultants/consulting organizations. These registered individuals / organizations are involved in providing consultancy to various healthcare organizations for NABH standards implementations within their organizations NABH standards for hospitals : Access , Assessment and Continuity of Healthcare.