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Restaurant Audit Checklist and Wjat thinggs to keep in mind while doing the Adit.

1. Thank You

2. INDEX
S.No Content

그 Synopsis

2 Outlet Audit Score

3 Top & Bottom 5 Outlets
<b Best Practices

5 Critical Points

es Audit Punch

zZ Integrity & Critical Issues
3 Pending Open Cases

9 Reality Check
10 Pending GRN & CN
ㄱㄱ Pending IOU
a2 Expiry & Wastages
13 Challenges

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3. cuë8aëts

Audit Done

Total Audit Planned

Total Audit Conducted

Synopsis

Ops Mao Wise

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City Score
100%
20%
006
40%
20%
0%
Gity Score June- City Scorejuy. | Diff
25 25

4. OUTLET PERFORMANCE

= Jul-25

= Jun-25

HE

5. 3353933

Top & Bottom 5 Outlets

PEEELE:

Bottom5 Outlets

6. Good Pratices by Outlets
HYDO38

We're pleased to share that Forum Mall (WCHK) has shown consistent improvement in audit scores:

From87%to 91%, and now

This progress reflects strongefforts in food safety, cleaninghygiene, and inventory management.

Great j

ob to the team for their dedication and commitment to maintaining high standards!

HYD027

We're

pleased to share that jubilee hills WM has shown improvement in audit scores 89%:

This progress reflects strong efforts in food safety, cleaning hygiene, and inventory management.

Great j

¡ob to the team for their dedication and commitment to maintaining high standards!

HYD021

We're

pleased to share that GVK WC has achived audit scores 89%:

This progress reflects strong efforts in food safety, cleaninghydene, and inventory management.

Great

job tothe team for their dedication and commitment to maintaining high standards!

8. Bottom 5 Critical Outlets

ite Code HWD041 Date of Audit
iteName| Neckace mallWM RM
ity Hyderabad Ops Manager
Zone South Ratings
916. Ie: Status
Inventory:
1 ERP closingstocknot enter properly
1 > 11th ERP challan receivedin 12th
3 35 pcs momos short vegdarjeelingmomos
4 Monthy ERP closingstocs water bottle wong entry
5
\ reses (VAs llegir Ad orita manage Bos
areremoved
Momo sed fr trairng20 pis Still ot punch in ERP
oran tt, net Cah tito
Commercials Banking 300 rupees Short

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Critical & Integrity Issues
SNo| Store Code| Outlet Name | Employee Name Issue ‚Action Taken
Unauthorized use of personal UPI accounts for collecting
1 | 00062 [Necklace mallWFQ Kiran payments from customers and bill not punched, Open
2 | HYDO61 | ALWALWMWC | 。 Sidharth Cash takingfrom cash till and bill voided Open

10. Open Pending Cases
SrNo | Code Store Name Open Pending Cases Value Remarks
‘Unauthorized use of personal UPI accounts for collectingpayments
DD REE) ES fromaustomers and not punch. Open
2 HYD035 Forum mall Inventory correction -3600 Open
3 HYD022 SCMWC 4884 IOU Pending -4884 Open
6 HYDO61 ‘ALWAL WMWC Inventory correction(Thukpa2, water bottle-2 and coke2) -702 Open

12. Pending GRN 2: CN (last 1 week)

S.No Outlet Name Pending GRN | Pending CN
1 Forum Mall 44907.31
2 HYDERABAD EVENT 13727.23
3 Inorbit Mall WMWCKF 35450.79
4 jubilee Hills WM 5889.2
5 _ Prasad IMAX wow china kulf| 21022.86
6 )pal Metro Cash & Carry WM\ 2897.91
7
8
9

10
11
12
13
17
18

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Outlet Code

Outlet Name

Amount

PendingSince|

HYD022

SCMWC

01-10-2024 |

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Epiry 8 Wastanes

No) Store Code| — OutletName | Date Of Audit | Product Name | Expired Product Value
HYDO35 | ForummallWMWC | _07-Jul__| Kala khata syrup| 186
HYD021 GVKWC 1014 lemoncrasssyrul 286

ja ju fee [uo [o | [E

15. Challenges

1. Wastages videos not posting in group SCM WCHK.

2. Inventory Settlement Delays:
Inventory settlement is not happeningin real time, leading to discrepancies and
potential stock inaccuracy. This poses a risk to operational efficiency.

3. Delayed GRN Processing
Goods Receipt Notes (GRNs) are not being processed on the same day, which is
impacting stock visibility and reconciliation processes.

4. Lack of Closure on Critical Issues:
Several critical issues raised at the city level remain unresolved with no clear closure:

5. Non-Functional CCTV Systems:
Multiple stores in the city are reporting non-functional CCTV systems, compromising
store security and compliance protocols.

6. Real-Time Transfer In/Out in ERP Not following by team
Store-to-store transfer in/out transactions are not getting reflected in real time in the
ERP system, causing mismatches and confusion in stock movement tracking.

16. wQw!

[Attended [City head
[Ops manager IFHari
[Ops manager Mr.Sourabh
[Trainer Mr.sandip
[Auditor Mr Ankur
[Auditor Ariun
[Auditor Kapil
Points disscused| Remaris" [status
1] Bottom 5 Outlets - Audit Score
PERES [audie action plans have not been received from the following outlets despite
coring low in recent audits:
Himayatnagar, Forum Mall, Necklace Mall WEG, GSM Mall.
Teams have not shared their respective action plans yet.
[assigned To: [Respective Ops Managers
A All concerned Ops Managers to share their audit action plans at the earliest.
3 (assurances have been given during the call that these will be submitted soon. [open
Z|integrity SOP Breach - Necklace Mall WFC (Kiran)
Issue: Orders dated 18th April and 14th May were not punched, identified during
ICCTVs audit. As per the Ops Manager. it was an oversight and has been internally
concern: treated as an SOP deviation. A warning letter is being issued after a discussion
between Ops. HR. and the City Head—however, the auditor was not involved in this
disscusion. [open
faction “The issue is now being reopened.
[assigned To: HR = Please reinvesticpte the case over errail and ensure proper closure:
3 [ven Correction — Forum Mall WMWC [open
A shortage of 16 burger buns was reported. However, the Ops Manager mentioned that burger Bun’
variances will not be closed in the city until a separate billing key is implemented that only for
reste: [burger buns amount not for all sku going in burger.
[assigned To: Mr Ankur
faction: Share a list of countable variances and the SOP for handling burger bun Inventory variances:
4] Open OU = Sem wc. [open
An JOU of 4884Rs is stl pending City Head Mr. Falzan was unavailable during the audit call, so this
recuse: matter remains unresolved.
[assigned Te: [Mi Falzan (City Head)
factions Please review and close this DU issue.
S|ERN Process Not Followed - SCM Wow Chicken,
ue IGRN process is not being followed by the Wow Chicken team
assigned Te ‘Ops Manager Hari
factions [ensure the team strietiy follows the GRN process moving forward.
| Expired Products in Stores

momo.

17. Thank You