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1. Supporting T e leconsultation through Tangible interfaces Deepti Aggarwal Interaction Design Lab University of Melbourne Australia

2. Health in Rural areas 12.6 Million fewer health services in rural areas (National Rural Heath Alliance, 2011)

3. Ageing population 15.3% of Australian population is over 64 years old. (Australian Bureau of Statistics, 2011)

4. Teleconsultation Use of electronic information and communication technologies to provide and support health care when distance separates the participants. (Field 1996; van Dyk 2014; Yellowlees 2005)

5. Mediums of Teleconsultation Three mediums: text, audio and visual

6. U nderstanding users’ perspective communicating and dealing with technical issues.

7. Supporting physical interactions D ifficulty in physical diagnosis over a distance (Field 1996; Pappas & Seale 2009, 2010; van Dyk 2014 )

8. Tangible Interfaces To capture , shape and convey physical interactions (Ishii 2008; Hornecker 2010)

9. Thesis statement How to design tangible interactions to support and enrich teleconsultation? Study 3 Study 2 Study 1

10. Study 1: Understanding the user experiences of teleconsultation session Passive observations and semi structured interviews

11. Work so far…

12. Future Plans

13. Timeline 2014 2015 2016 2017

14. Deepti Aggarwal [email protected] Teleconsultation: next best thing

15. References Australian Bureau of Statistics, 2010, Regional Population Growth, Australia, 2008-09 Demiris , G., Charness , N., Krupinski , E., Ben- Arieh , D., Washington, K., Wu, J., and Farberow , B. (2010). The Role of Human Factors in Telehealth. Telemedicine and e-Health, 16(4): 446-453. Gagnon , Marie-Pierre, Duplantie , J., Fortin, J., and Landry, R. 2006. Implementing telehealth to support medical practice in rural/remote regions: what are the conditions for success? In Implementation Science. Kawulich , B. B. (2005). Participant Observation as a Data Collection Method. Forum Qualitative Social Research, 6:2, art. 43. Neuman , W. L. (2006). Social Research Methods: Qualitative and Quantitative Approaches (6 ed.). Boston, MA: Allyn and Bacon. van Dyk , L. 2014. A review of Telehealth Service Implementation Frameworks. In Environmental Research and Public Health, 11, 1279-1298. Yellowlees , P. 2005. Successfully developing a telemedicine system. In J. Telemed . Telecare , 11, 331-336.