OD and change Management of Human resource

Full notes

1. OD & Change
Management
- Raj Joshi

2. Organisational Development &
Change Management
–Hutch & Vodafone
–Hypercity & Future Group
–Reliance & Jio
–Tata Nano – West Bengal to Gujarat
–Grindlays Bank & Standard Chartered Bank
–Vicco

3. Why Change is Required ?
–To set the right situation.
–Fix things that are needed.
–Provide Opportunity to grow.
–Emerge as a different identity

4. Definition OD & Change Management
–OD is an effort
–1. Planned
–2. Organization wide
–3. Managed from the top
–4. Increase organizational effective and health through
–5. planned intervention in the organization process using
Behavioral Science knowledge.

5. Lewin’s Planned Change
–Kurt Lewin was a German-American psychologist, known as one of
the modern pioneers of social, organizational, and applied
psychology in the United States

6. Lewin’s Planned Change

7. Lewin’s Planned Change
–An early model of change developed by Lewin described change as
a three-stage process.
–The first stage he called "unfreezing".
–It involved overcoming inertia and dismantling the existing "mind
set".
–It must be part of surviving.
–Defense mechanisms have to be bypassed.

8. Lewin’s Planned Change
–In the second stage the change occurs.
–This is typically a period of confusion and transition.
–We are aware that the old ways are being challenged but we do
not have a clear picture as to what we are replacing them with yet

9. Lewin’s Planned Change
–The third and final stage he called “Refreezing".
–The new mindset is crystallizing and one's comfort level is
returning to previous levels.
–Lewin's three-step process is regarded as a foundational model for
making change in organizations.

10. Resistance to Change
–Verbal Criticism.
–Nit-picking details
–Failure to adopt.
–Snide comments
–Sarcastic Remarks
–Missed Meetings
–Failed commitment.

11. How to manage Resistance to Change ?
–Own changes
–Get over it.
–Communicate the change.
–Help the employee identify what’s in for them to make the change.
–Create an organization wide feedback improvement loop.

12. Thank You