One night @ the call center ppt

Index
Introduction
Key Facts
Character Analysis
Plot Overview
Themes & Symbols
Various Interpretation and Issues
Bibliography Records

1. One Night @ T he Call Center Group task

2. Presented by. Kajal Keraliya Nirali Dungarani HeervaBhatt Zankhana Matholiya Jyotiba Gohil Charmi Vyas Riddhi Joshi

3. Index Introduction Key Facts Character Analysis Plot Overview Themes & Symbols Various Interpretation and Issues Bibliography Records

4. Introduction By :- Kajal Keraliya

5. Introduction Chetan Bhagat is an Indian Author, Screenwriter and Speaker.. He was born on 22 April 1974. Chetan Bhagat is one of the most popular authors in the fiction category in recent times in India.

6. Famous collections of his works are.. 1. Five Point Someone (2004) 2. One Night @ the Call Center (2005) 3. The 3 Mistakes of My Life (2008), 4. 2 States (2009), 5. Revolution 2020 (2011), 6. What Young India Wants (2012) and 7. Half Girlfriend (2014).

7. This Novel is first published in 2005. This Story is about Six Call Centers Employees The 6 call center agents going through the worst night of their lives, Until a call from God not only saves their futures, but their lives as well . Setting of the Novel is one night. It was made into a movie in 2008 with the title HELLO. Directed by Atul Agnihotri .

8. Key facts By :- Nirali Dungrani

9. Key facts Full title :- One Night @ the Call Center Author :- Chetan Bhagat Type of work :- Novel Genre :- Fiction Language :- English Date of first publication :- October 2005 Publisher :- Rupa & Co Narrator :- Shyam who narrates the whole story. First Person Narration - through Shyam’s perspective which seems to be author’s perspective also. Point of view :- The narrator speaks in third person though occasionally he speaks in first person and voices his thoughts and feelings

10. Tone :- Straightforward and mysterious Tense :- Past, and present Setting (time) :- 21st century Setting (place) :- Gurgaon , Haryana. Protagonist :- Shyam and Vroom Major conflict :- When Shyam and Vroom were cheated by Bakshi , Priyanka was cheated by Ganesh and almost all other characters were cheated by one-another Rising action :- Shyam recalls his memory by hearing the words related with his past relationship with Priyanka

11. Climax :- When God interferes in the matter of all the major characters. Falling action :- When all the major characters changed their mind and tried to hear their inner call. Themes :- cognizance, Nationalism, call from the God Motifs :- Call Symbols :- God, knitting the scarf, cigarette

12. Characters By :- Heerva Bhatt

13. Shyam Mehra : First of all the author introduces us to Shyam , The narrator and the most important character of the book… Hero of the book along with his close friend Vroom. The separated family life of the retired Military Person. Individual fighting to get peace. He is a person who lacks self-confidence .

14. Priyanka : Priyanka - an intelligent and a practical girl who is too pre-occupied with her mother who was an extremely important person to her . For her mother’s sake she had decided to break up with her boyfriend Shyam and marry NRI Ganesh . However , things turn out to be different in the end and Priyanka chooses her love over her mother’s wishes for the sake of her own happiness.

15. Varun Malhotra (Vroom ): Who loves speed and wheels .. He is the most carefree person in the book . He stays with his mother.He has a soft corner for his colleague Esha . Vroom is the one who saves  “ Connexions ” call center from a major problem using his skills. In the end he gets along with Shyam and starts his own web based company.

16. Esha Singh : The fourth character is Esha Singh who wants to become a model. She was pretty and had been struggling quite hard to get modeling assignments but perhaps her short height is a barrier (obstacle/wall) for her choice of career. She had slept with a Designer once, to get an offer, who turned out to be a cheat . Since that incident she had formed a guilt within her which was one of the reasons of her not accepting Vroom’s proposal . In the end she decides to give up her dream to become a model and continued to work at the call center.

17. Radhika Jha : The fifth character is Radhika Jha , who stays with her husband and in-laws. She had married her husband against her parents’ wishes and had transformed herself completely in order to adjust herself into an orthodox family. She had been working very hard to manage her house and work. In the end she quits her husband’s family and goes to live with Esha.Divorce .. Frustration.. Quits..

18. Military Uncle: Loneliness..Live alone He works at the call center to earn some extra money apart from the pension that he gets . He had some misunderstanding with his Son and daughter-in-law but in the end he realizes his mistake and decides to apologize and go back to them..

19. Plot overview and Compare/Contrast with movie “Hello” By :- Zankhana Matholiya

20. Plot overview and Compare/ Contrast with movie “Hello”

21. Plot Overview

22. Compare/Contrast of a novel ‘ON@CC’ with a Film ‘Hello’ Beginning Beginning is quite different , book begins with Prologue while film is with a song ‘Bang Bang’ where Salman Khan introduces and Katrina as a girl who told the story, both scenes are quite different. In film , they are sat in a room while in book it’s the train.

23. Similarity in movie and novel Nature of boss, Bakshi . Vroom’s character is similar in both as frank and carefree person. God’s dialogue. The end, we find similarity when Author asks girl who is she ? Priyanka / Radhika / Isha ?

24. Different point in movie and novel Agree to listen story with the girl’s condition. Military Uncle is not happy, talkative and emotional in novel but in a film, he talks sometime. Priyanka is happy with her decision to marry Ganesh in a novel but in film she is sad for that. Use of flashback techniques are also differs.

25. Train /Helicopter as a symbol Place where all class people travelling together. Common things. Only specific to selected pepole travelling. Extra ordinary.

26. We find many similarities and less differences because in film some elements of entertainment is required to make film popular among audience with songs, and comic dialogues. Both are totally different medium of expression and have different treatment to deal with the same story

27. Themes & Symbols By :- Jyotiba Gohil

28. Themes

29. Globalization : - • Effect of Globalization in call center • workers forced to change their names :-     Shyam Mehra - Sam Mercy     Vroom ( Varun) Malhotra - Victor    Radhika   - Ragima Jones    Esha Singh - Eliza • Skills and creativity Americanized • Not give better Opportunity

30. Modernization :- • Issues of young people related to career, inadequacy , marriage and Family • Harshness of the. Situation of women in India • Represent dark side of India • Esha wants to become role model and forced to slept with old designer • Radhika - Doing household work and working at night at call center • Focus on relationship of middle class people

31. Deus ex Machina :- • God from Machine • Call from the God • As friendly figure • Resolved plot • listen problems and gives suggestion to improve life • Give motivation to character • New  found self confidence and perspectives on life • awareness in life

32. Human relationship, love , sex and marriage:   • Relationship of : - Priyanka and shayam - Esha and vroom - Military uncle and his love with grand son

33. Cognizance :- • Self defeating nature of blaming , complaining and not taking responsibility • psychological suffering : inferiority complex • Listening inner voice : call from God • changes in the life of characters • Focus on take responsibility,  stop blaming and stop giving excuses

34. Nationalism :- • Character of vroom : Anti  - American "  Americans suck the life blood out of our country’s most productive generation” • “I should not have taken up a job just for money. Call center pays more, but only because the exchange rate is in the favor Americans. They toss their loose change at us. It seems like a lot of rupees but jobs that pay less could be better there could be jobs that define me, make me learn or help my country” • Priyanka rejects Mr Microsoft • Shyam needs to stop being Sam Marcy

35. Symbolism God Climax, turning point Resolving plot Hope Positivity towards life 2) Cigarette and drink ing : Depression Stress Psychological state of mind momentary pleasure 3) Knitting the scarf Imagination she was back to knitting her scarf. Compare with life Caring nature of Radhika

36. Various Interpretation and Issues By :- Charmi Vyas

37. Self help book :- Help to develop personality. Better understanding of culture. Give moral lesson. Help to improve self confidence. Show the problem of youth and help to finding solution.

38. Cyberpunk :- Use of cyber technology. Use of email against Bakshi . The rumour of having bug in Microsoft word software. Call from God. Character deals with Bug, FM radio, Email, Internet.

39. Anti American :- Call Centre. Character of Vroom represent nationalism. They also work as America’s time not India’s. Their Names also given as American have.

40. Popular literature :- Use of simple language. Choose the character of middle class. Represent young India and modern generation. Plot of love – breakup. Politics.

41. Impact of globalization:- Negative Attraction towards money. Do anything for success. Drinking alcohol. Marriage values. Fast food culture. Ego factor Positive Allowed people to became familiar with the culture of other people or country. Understanding the importance of career. Freedom of thoughts. Freedom of work.

42. Use of Mannepean Satire What is Mannepean Satire? It means a form of satire usually in prose, which has a length and structure similar to a novel and is characterized by attacking mental attitude rather than specific individuals or entities. This form of satire was given by philosopher Menippus (3 rd Cen. B.C.)

43. I ssues:- Bossism. Generation gap. Inter relationship sentiment. Slavery and colonialism. Extra marital relationship.

44. Bibliography Records By :- Riddhi Joshi

45. An Annotated Bibliography A.R.Jemi -“ The impact of westernization in indian youth portrayed in one night @ the call center” St. Jerome’s college of arts and science, Anandanadarkudy . http://researchscholar.co.in/downloads/17-a.-r.-jemi.pdf A research paper deals with contemporary India where the spirit of non-aggression modesty, brotherhood and fairness in life has been replaced by aggression, vulgarity, a version and warfare. Problems experienced by youth, hardships of all call center workers, westernization , love and identity crisis. Call centers also growth due to westernization. Equal rights to men and women to works together. Its development in call centers, business tours, invention of electronic gadgets. Pre-marital affairs , Nuclear family and divorce alarmingly risen. Women visits clubs and pubs. This are the impact of westernisation in Indian youth.

46. Anil Kshirsagar , Mrs. R. p. Bonde , Dr. Swarna T. Shinde , “ Globalisation and the changing urban realities in india in chetan bhagat’s one night @ the call center” M aharashtra http://www.the-criterion.com/V3/n4/Anil.pdf This paper presents about “ Globalization is no longer a theoretical concept. It is a glaring reality impinging upon almost every aspect of human existence.” Socio-economic and political-cultural integration of the world’s population well developed cities are the demand of the time. Mushrooming of such institution like IIM and IIT, resulted due to liberalization, privatization and globalization fast growing cities affects urban zones with all the global factors, affecting the life, experience, dreams and attitudes of today’s youth and depicts women empowerment as positive effects of globalization.

47. Dr. Mohsin Aziz - “Factors causing stress: A study of indian call centers” October 2013, Department of Business studies, Muscat, Oman https://www.researchgate.net/publication/257304771_Factors_Causing_Stress_A_Study_of_Indian_Call_Centres Research on how stress is a part of unavoidable individual working life of call center that employees work long shifts, often during night and a psycho-physiological element. Modern age has been called the ‘Age of Anxiety and stress’(coleman,1976). Methodological tables of distribution of respondents by sector serviced, age distribution of respondents, gender composition of the sample, factors causing stress are monitoring, angry customer, changing identity, performance metrics, night shifts cause stress.

48. Maheswar Satpathy “ Call centers, India and a New politics: Cultural interpretations” Kanpur, India https://www.academia.edu/633333/Call_Centers_India_and_a_New_Politics_Cultural_Interpretations This paper gives a truth about a country suffering from pangs of hunger and problems of sever husk of support by call centers can’t be ignored. The subtle politics of engaging young minds of India in a manual task does not seem to be quite rational. The employers of west should realize about posses a great deal of talent. Young minds just losing them for petty business benefits and more human ways of dealing will create better system of business enterprise and better civic society.

49. Dr. Sachinkumar R. Pandya “Women E mpowerment in C hetan B hagat’s Novels” Gujarat. https://docs.google.com/viewerng/viewer?url=www.ijariie.com/AdminUploadPdf/WOMEN_EMPOWERMENT__IN_CHETAN_BHAGAT%E2%80%99S_NOVELS_ijariie5784.pdf_NOVELS_ijariie5784.pdf Research paper portrays the women characters of chetan bhagat’s novels. Women characters believe in an absolute, a perfect a pure and a noble freedom. They always take inventiveness in the courtship. Thus, they break the social etiquette- man ever chases woman. They are the chasers and the men are man as the excavation under her blind passion to suit his purpose. His women use all diplomacy to serve the female instinct.

50. Table-1 Name of The genre and the numbers of the relevant articles included.

51. Table-2 Total Research Articles of One Night @ The Call Center .

52. Table-3 Research study on One Night @ The Call Center

53. Table-4 Article Evolution Rubric of One Night @ The Call Center .