Oral communication

corporate communication-oral communication

1. Oral communication By Anandbabu.v 1 st mba

2. What is oral communication ? Oral communication is the process of expressing information or ideas by word of mouth. Learn more about the types and benefits of oral communication, and find out how you can improve your own oral communication abilities.

3. Advantages of Oral Communication There is high level of understanding and transparency in oral communication as it is interpersonal. There is no element of rigidity in oral communication. There is flexibility for allowing changes in the decisions previously taken. The feedback is spontaneous in case of oral communication. Thus, decisions can be made quickly without any delay.

4. cont’d Oral communication is not only time saving, but it also saves upon money and efforts. Oral communication is best in case of problem resolution. The conflicts, disputes and many issues/differences can be put to an end by talking them over. Oral communication is an essential for teamwork and group energy.

5. Cont’d Oral communication promotes a receptive and encouraging morale among organizational employees. Oral communication can be best used to transfer private and confidential information/matter.

6. Disadvantages Relying only on oral communication may not be sufficient as business communication is formal and very organized. Oral communication is less authentic than written communication as they are informal and not as organized as written communication. Oral communication is time-saving as far as daily interactions are concerned, but in case of meetings, long speeches consume lot of time and are unproductive at times.

7. Cont’d Oral communications are not easy to maintain and thus they are unsteady. There may be misunderstandings as the information is not complete and may lack essentials. It requires attentiveness and great receptivity on part of the receivers/audience. Oral communication (such as speeches) is not frequently used as legal records except in investigation work .

8. Essential for effective communication Clear pronunciation Brevity Precision Conviction Logical sequence Appropriate word choice

9. Cont’d Avoid hackneyed phrases & cliches Natural voice Finding the right register

10. Ways to Improve Oral Communication 1) READ 2) WRITE 3) SPEAK

11. Types of oral communication Face To Face Video Conferencing Telephone Active-Passive Communication Interviews Group Discussion Presentations Grapevine

12. Face to face communication Face-to-face interaction (less often, face-to-face communication or face-to-face discourse) is a concept in sociology, linguistics, media and communication studies describing social interaction carried out without any mediating technology.

13. Video conferencing Videoconferencing (VC) is the conduct of a videoconference (also known as a video conference or video teleconference ) by a set of telecommunication technologies which allow two or more locations to communicate by simultaneous two-way video and audio transmissions.

14. Telephone Communicating through telephones ie : mobiles, dialer phone

15. Active / passive communication ACTIVE / PASSIVE VOICE . In most English sentences with an action verb, the subject performs the action denoted by the verb. These examples show that the subject is doing the verb's action. Because the subject does or "acts upon" the verb in such sentences, the sentences are said to be in the active voice .

16. Interview The person who answers the questions of an interview is called in interviewer. The person who asks the questions of our interview is called an interviewer. It suggests a meeting between two persons for the purpose of getting a view of each other or for knowing each other. When we normally think of an interview, we think a setting in which an employer tries to size up an applicant for a job.

17. Group discussion Two or more persons joined together and they discuss about a particular thing or making decisionsn or identifying skills. Nowadays Group Discussion is being extensively used along with personal interviews for the final selection of candidates. It plays a main role in selecting the best among the best.

18. Presentation A presentation is the process of presenting a topic to an audience. It is typically a demonstration, lecture, or speech meant to inform, persuade, or build good will. The term can also be used for a formal or ritualized introduction or offering, as with the presentation of a debutante.

19. Grapevine To hear something through the grapevine is to learn of something informally and unofficially by means of gossip or rumor. The usual implication is that the information was passed person to person by word of mouth, perhaps in a confidential manner among friends or colleagues. It can also imply an overheard conversation or anonymous sources of information. For instance "I heard through the grapevine that Brad was getting fired."