These slides present the organizing part in Principles of Management that includes nature & purpose of organizing, formal and informal organization, organization chart and structure, line & staff authority, departmentalization, delegation of authority, training & development, performance...
These slides present the organizing part in Principles of Management that includes nature & purpose of organizing, formal and informal organization, organization chart and structure, line & staff authority, departmentalization, delegation of authority, training & development, performance management and career planning & management
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Language: en
Added: Jul 14, 2019
Slides: 168 pages
Slide Content
UNIT III – ORGANIZING
R.Arun Kumar, AP/Mech, RIT
SYLLABUS
Nature and purpose – Formal and informal organization –
organization chart – organization structure – types – Line and staff
authority – departmentalization – delegation of authority –
centralization and decentralization – Job Design - Human Resource
Management – HR Planning, Recruitment, selection, Training and
Development, Performance Management , Career planning and
management.
R.Arun Kumar, AP/Mech, RIT
Objective:
To understand the different types of organization and the concept of
human resource management.
R.Arun Kumar, AP/Mech, RIT
Outcome:
The student will be able to elaborate different organization
structures and functions of human resources manager.
R.Arun Kumar, AP/Mech, RIT
ORGANIZING :
Organizing is the process of arranging and structuring work
to accomplish an organization’s goal.
Organizing is the process of identifying and grouping the
activities required to attain the objectives, delegating authority,
creating responsibilities and establishing relationship for people to
work effectively.
R.Arun Kumar, AP/Mech, RIT
ORGANIZING :
According to Haimann, “Organizing is the process of defining
and grouping the activities of the enterprise and
establishing the authority relationships among them”.
R.Arun Kumar, AP/Mech, RIT
ORGANIZING :
According to Chester Bernard, “Organization is the system of
consciously coordinated activities or forces of two or more
persons”.
R.Arun Kumar, AP/Mech, RIT
NATURE AND PURPOSE OF ORGANIZING :
NATURE OF ORGANIZING :
1. Common objectives:
Every organization exists to achieve some common goals or
targets of the organization.
R.Arun Kumar, AP/Mech, RIT
NATURE OF ORGANIZING :
2. Division of labour:
Overall function of an organization is sub – divided into number
of sub – functions (various departments).
Each department is headed by a manager, who is sole
responsible for function of the department.
R.Arun Kumar, AP/Mech, RIT
NATURE OF ORGANIZING :
3. Authority structure:
Graded series of arrangement in an organization, creates a series
of superior and subordinate relationships called chain of
command.
Responsibility associated with various positions are defined.
R.Arun Kumar, AP/Mech, RIT
NATURE OF ORGANIZING :
4. Group of persons:
Work force of an organization constitute active environment in
an organization.
R.Arun Kumar, AP/Mech, RIT
NATURE OF ORGANIZING :
5. Communication:
Every organization have free flow of communication.
These channels of communication are necessary for mutual
understanding and cooperation among members of an
organization.
R.Arun Kumar, AP/Mech, RIT
NATURE OF ORGANIZING :
6. Co-ordination:
Diverse efforts of various functional departments are integrated
towards the common goal through the process of coordination.
R.Arun Kumar, AP/Mech, RIT
NATURE OF ORGANIZING :
7. Environment:
No organization works in a vacuum. Social, political, economic
and legal factors exert influence on the environment.
Beside it is influenced by internal factors like materials,
machines, level of technology, economic measures, HR, etc.
R.Arun Kumar, AP/Mech, RIT
NATURE OF ORGANIZING :
8. Rules and regulations:
Every organization is governed by a set of rules and regulations
for orderly functioning of people.
R.Arun Kumar, AP/Mech, RIT
NATURE AND PURPOSE OF ORGANIZING :
PURPOSE OF ORGANIZING :
1. To facilitate organization:
Helps to earn highest profit.
A properly designed organization facilitates both management
and operation of enterprise.
R.Arun Kumar, AP/Mech, RIT
PURPOSE OF ORGANIZING :
2. Increase efficiency of management:
A good organization will extract efficient work from an
organization.
Eliminates redundancy and motivates every employee.
R.Arun Kumar, AP/Mech, RIT
PURPOSE OF ORGANIZING :
3. To facilitate growth and diversification:
Growth deals with expanding the scale of operation.
Diversification means start of production of new type of
products.
R.Arun Kumar, AP/Mech, RIT
PURPOSE OF ORGANIZING :
4. Optimistic use of resources:
Detailed job specifications are prepared in order to match the job
with the men.
Right persons are placed in right job.
R.Arun Kumar, AP/Mech, RIT
PURPOSE OF ORGANIZING :
5. Facilitate coordination and communication:
Grouping of activity.
R.Arun Kumar, AP/Mech, RIT
PURPOSE OF ORGANIZING :
6. Permit optimum use of technological innovations:
Modifying authority relationship in wake of new
developments.
Provides adequate scope for innovation.
R.Arun Kumar, AP/Mech, RIT
PURPOSE OF ORGANIZING :
7. Stimulate creativity and initiative:
Provides the opportunity for the employees to show their hidden
talent
R.Arun Kumar, AP/Mech, RIT
PURPOSE OF ORGANIZING :
8. Facilitate the development of managerial ability:
Trained to acquire a wide and variety experience in diverse
activities through job rotation.
R.Arun Kumar, AP/Mech, RIT
FORMAL AND INFORMAL
ORGANIZATION
R.Arun Kumar, AP/Mech, RIT
ORGANIZATION :
Organization is defined as the place where, process of arranging
and structuring work to accomplish a goal happens.
R.Arun Kumar, AP/Mech, RIT
FORMAL ORGANIZATION :
The formal organization refers to the structure of jobs and
positions with clearly defined functions and relationships
as prescribed by the top management.
R.Arun Kumar, AP/Mech, RIT
FORMAL ORGANIZATION :
It can also be defined as system of well defined jobs with a
prescribed pattern of communication, coordination and delegation
of authority.
According to Louis Allen, Formal organization is a system of
well – defined jobs, each bearing a definite measure of
authority, responsibility and accountability.
R.Arun Kumar, AP/Mech, RIT
FORMAL ORGANIZATION :
In formal organization everybody is assigned a certain
responsibility for the performance of the given task and
given the required amount of authority for carrying it out.
R.Arun Kumar, AP/Mech, RIT
CHARACTERISTICS OF FORMAL ORGANIZATION :
1. Flexible and properly planned.
2. It is based on principle of division of labour and efficiency in
operation.
3. Concentrates more on the performance of jobs but not on the
individuals performing the jobs.
4. Flow of organization structure is usually framed.
5. Coordination and control among members of organization are
well specified.
6. Responsibility and accountability are clearly defined.
7. Unity of command is normally maintained.
R.Arun Kumar, AP/Mech, RIT
ADVANTAGES OF FORMAL ORGANIZATION :
1. Conflicts among workers is eliminated.
2. Overlapping of responsibility is avoided.
3. More stability is ensured in organization.
4. A sense of security arises from classification of the task.
5.Motivates every employee for their personal as well as
organization goal.
R.Arun Kumar, AP/Mech, RIT
INFORMAL ORGANIZATION :
An informal organization is an organization which is not
established by any formal authority, but arises from the
personal and social relations of the people.
R.Arun Kumar, AP/Mech, RIT
INFORMAL ORGANIZATION :
Informal organization refers to the relationship between
people in the organization based on personal attitudes,
emotions, prejudices, likes, dislikes etc.
R.Arun Kumar, AP/Mech, RIT
INFORMAL ORGANIZATION :
It arises naturally on the basis of friendship or some common
interest which may or may not be related with work.
R.Arun Kumar, AP/Mech, RIT
INFORMAL ORGANIZATION :
Generally large formal groups give rise to small informal or
social groups. These groups may be based on same taste,
language, culture or some other factor.
E.g. People of common language forming group, association of
people.
R.Arun Kumar, AP/Mech, RIT
CHARACTERISTICS OF INFORMAL ORGANIZATION :
1. Arises voluntarily.
2. Created based on the similarity among the members (age,
native, etc.)
3. Has no place in organization structure.
4. A person may become a member of several informal
organizations at same time.
5. Rules and regulations are not written, but are followed.
R.Arun Kumar, AP/Mech, RIT
ADVANTAGES OF INFORMAL ORGANIZATION :
1. As it gives satisfaction, motivates the workers and maintains
the stability of the work.
2. Fills up the gap in an organization.
3. Effective channel of communication.
R.Arun Kumar, AP/Mech, RIT
DISADVANTAGES OF INFORMAL ORGANIZATION :
1. May be a hurdle in achieving the objective of an organization.
2. Indirectly reduces effort of management to promote greater
productivity.
3. Easily spreads rumor.
R.Arun Kumar, AP/Mech, RIT
R.Arun Kumar, AP/Mech, RIT
R.Arun Kumar, AP/Mech, RIT
ORGANIZATION CHART,
ORGANIZATION STRUCTURE
TYPES
R.Arun Kumar, AP/Mech, RIT
WORK SPECIALIZATION :
Dividing work activities into separate job tasks.
Individual employees specialize in doing part of activity
rather than the entire activity in order to increase work output.
R.Arun Kumar, AP/Mech, RIT
ORGANIZATION CHART:
Organization chart is the visual representation of an
organization’s structure.
It shows the organizational relationships and activities
within an organization.
R.Arun Kumar, AP/Mech, RIT
PURPOSE OF ORGANIZATION CHART:
Divides work to be done into specific jobs and departments.
Assigns task and responsibilities associated with individual
jobs.
Coordinates jobs into units.
Establishes relationship among individuals, groups and
departments.
Establishes formal line of authority.
Allocates and deploys organizational resources.
R.Arun Kumar, AP/Mech, RIT
TYPES OF ORGANIZATION CHART:
1. Top – down chart / Vertical chart:
Structure will be in form of pyramid.
R.Arun Kumar, AP/Mech, RIT
TYPES OF ORGANIZATION CHART:
2. Left to right / Horizontal chart:
Lines of command flows horizontally.
R.Arun Kumar, AP/Mech, RIT
TYPES OF ORGANIZATION CHART:
3. Circular / Concentric chart:
Top executive of organization is located at centre of the chart.
Subordinates are located outside.
R.Arun Kumar, AP/Mech, RIT
ADVANTAGES OF ORGANIZATION CHART:
Defines relationship.
Dual reporting relationship and overlapping positions come to
light.
Helps to identify the limit of authority.
Improves communication.
Provides clue to lines of promotions.
Outsiders can easily identify and understand the structure of
organization.
Guides every new employee in understanding how their
positions fit to the organization.
R.Arun Kumar, AP/Mech, RIT
DISADVANTAGES OF ORGANIZATION CHART:
Avoids informal relationships.
If not clearly defined, may lead to misleading inferences.
Fails to show how much authority an individual can exercise
and how far he is responsible.
R.Arun Kumar, AP/Mech, RIT
ORGANIZATION STRUCUTRE :
Organization structure is a flow chart which defines, the formal
arrangement of jobs within and organization.
An organization structure is designed both from mechanistic
and humanistic point of view.
R.Arun Kumar, AP/Mech, RIT
TYPES OF ORGANIZATION STRUCUTRE :
1. Based on the flow of power
Bureaucratic structure
Adaptive structure
R.Arun Kumar, AP/Mech, RIT
TYPES OF ORGANIZATION STRUCUTRE :
1. Based on the flow of power
1.1 Bureaucratic structure:
Structures are formed based on the formal authority.
Includes hierarchy of authority, promotion based competency.
College / university environment.
R.Arun Kumar, AP/Mech, RIT
TYPES OF ORGANIZATION STRUCUTRE :
1. Based on the flow of power
Characteristics of Bureaucratic structure:
Uses division of labour principle.
Ensures coordination among employees.
Organization is governed by clearly defined rules.
Defines the hierarchy of the organization.
States the rights of every employee.
R.Arun Kumar, AP/Mech, RIT
TYPES OF ORGANIZATION STRUCUTRE :
1. Based on the flow of power
Drawbacks of Bureaucratic structure:
Lack of flexibility
Lack of humanity.
May lead to conflict.
R.Arun Kumar, AP/Mech, RIT
TYPES OF ORGANIZATION STRUCUTRE :
1. Based on the flow of power
1.2 Adaptive structure:
Maintains high degree of openness to input from internal and
external environment.
Framed based on knowledge based authority and cooperation.
More flexible.
R.Arun Kumar, AP/Mech, RIT
TYPES OF ORGANIZATION STRUCUTRE :
1. Based on the flow of power
Characteristics of Adaptive structure:
Roles are not highly defined.tin
Tasks are continuously redefined.
Decentralization of control.
Quick decision making.
Little reliance on formal authority.
R.Arun Kumar, AP/Mech, RIT
TYPES OF ORGANIZATION STRUCUTRE :
2. Based on formation of group:
2.1 Functional structure:
Groups the people / employee based on similarity in work
nature.
R.Arun Kumar, AP/Mech, RIT
TYPES OF ORGANIZATION STRUCUTRE :
2. Based on formation of group:
Advantages of Functional structure:
High degree of control and communication o functions.
Makes employee to feel comfort.
Helps to improve productivity.
Disadvantages of Functional structure:
Isolation leads to narrowed perspectives.
Inter – departmental contradiction.
Lack of proper communication with other departments.
R.Arun Kumar, AP/Mech, RIT
TYPES OF ORGANIZATION STRUCUTRE :
2. Based on formation of group:
2.2 Divisional structure:
Divisions are based on the output of the organization.
Each division has its own functional departments.
R.Arun Kumar, AP/Mech, RIT
TYPES OF ORGANIZATION STRUCUTRE :
2. Based on formation of group:
Advantages of Divisional structure:
Size of organization can be increased without problem.
Improves ability of organization to respond to customer.
Enhances the efficiency of organization.
Disadvantages of Divisional structure:
Competition may lead to conflicts.
Formulation is expensive.
Control system is complicated.
R.Arun Kumar, AP/Mech, RIT
TYPES OF ORGANIZATION STRUCUTRE :
2. Based on formation of group:
2.3 Matrix structure:
It is the combination of both functional and divisional
structure.
Resources will be directed to other project when one is completed.
R.Arun Kumar, AP/Mech, RIT
TYPES OF ORGANIZATION STRUCUTRE :
2. Based on formation of group:
Advantages of Matrix structure:
Facilitates better planning.
More flexible.
Ensures better use of resources, enhances skills of an employee.
Disadvantages of Matrix structure:
Multiple projects at a time will lead to complex control.
Relationship is complicated.
Decisions are usually delayed.
R.Arun Kumar, AP/Mech, RIT
TYPES OF ORGANIZATION STRUCUTRE :
2. Based on formation of group:
2.4 Team structure:
Comprises members of various departments who work together.
E.g. Shift employees.
R.Arun Kumar, AP/Mech, RIT
TYPES OF ORGANIZATION STRUCUTRE :
2. Based on formation of group:
Advantages of Team structure:
Reduces interdepartmental conflicts.
Administrative cost is low.
Employee learns the function of various departments.
Disadvantages of Team structure:
Conflict in loyalties.
Increased time spent in meetings.
R.Arun Kumar, AP/Mech, RIT
TYPES OF ORGANIZATION STRUCUTRE :
2. Based on formation of group:
2.5 Network structure:
Relies on other organization.
Permits outsourcing.
R.Arun Kumar, AP/Mech, RIT
TYPES OF ORGANIZATION STRUCUTRE :
2. Based on formation of group:
Advantages of Team structure:
Provides flexibility.
Improves quality.
Reduces cost.
Disadvantages of Team structure:
Unpredictability in supply.
R.Arun Kumar, AP/Mech, RIT
LINE AND STAFF AUTHORITY,
DEPARTMENTALIZATION
R.Arun Kumar, AP/Mech, RIT
LINE AND STAFF AUTHORITY :
LINE AUTHORITY :
Line authority is directly related with attainment of the
organizational objectives.
R.Arun Kumar, AP/Mech, RIT
LINE AUTHORITY :
In line authority, the superior will be exercising the authority
directly over the subordinates to carry out orders and
instructions.
R.Arun Kumar, AP/Mech, RIT
LINE AUTHORITY :
Advantages:
Simple and easy to understand.
Delegation of authority is clear.
Channel of communication is clear.
Ensures discipline in an organization.
Disadvantages:
Inflexible.
Neglects advices from experts.
Limited to small organization.
R.Arun Kumar, AP/Mech, RIT
STAFF AUTHORITY :
Staff authority is authority that helps line authority in
attaining the objectives of the organization.
Staff authority involves giving advice to the line managers to
carry out the operation.
R.Arun Kumar, AP/Mech, RIT
STAFF AUTHORITY :
Staff authority can be classified in following forms:
1. Advisory staff authority:
Provides advice and assistance to line manager.
2. Compulsory staff consultation:
Line authority must compulsorily consult with staff authority
while taking decision.
3. Concurring authority:
Staff will be given complete authority to take decisions.
R.Arun Kumar, AP/Mech, RIT
STAFF AUTHORITY :
Advantages:
Improves the quality of decision.
Reduces complexity to line authority.
Leads to innovations.
Disadvantages:
Managerial problem.
Weakens line authority.
R.Arun Kumar, AP/Mech, RIT
DEPARTMENTATION :
Departmentation is a process of dividing the large monolithic
functional organization into small and flexible
administrative group.
R.Arun Kumar, AP/Mech, RIT
IMPORTANCE OF DEPARTMENTATION :
Provides autonomous.
Increases operating efficiency.
Helps in fixing the responsibilities to various executives.
Easier for appraisal identification.
Facilitates budget preparation, control over expenditure.
R.Arun Kumar, AP/Mech, RIT
DEPARTMENTATION TYPES:
1. Departmentation by numbers:
Departments are created on the basis of strength of employees.
Same activities will be performed by small groups.
e.g.: Military
R.Arun Kumar, AP/Mech, RIT
DEPARTMENTATION TYPES:
2. Departmentation by time:
Departments are formed on the basis of time of performance.
e.g.: Shift work
R.Arun Kumar, AP/Mech, RIT
DEPARTMENTATION TYPES:
2. Departmentation by time:
Advantages:
24 × 7 service.
May provide part time work.
Disadvantages:
Night time supervision.
Lack of coordination.
R.Arun Kumar, AP/Mech, RIT
DEPARTMENTATION TYPES:
3. Departmentation by function:
Departments are formed on the basis of work nature.
Large scale enterprise follows this method.
R.Arun Kumar, AP/Mech, RIT
DEPARTMENTATION TYPES:
3. Departmentation by function:
Advantages:
Ensures performance control.
Facilitates delegation of authority.
Ensures coordination.
Disadvantages:
Lack of interdepartmental communication.
R.Arun Kumar, AP/Mech, RIT
DEPARTMENTATION TYPES:
4. Departmentation by territory:
Departments are formed on the basis of geographical function
of organization.
R.Arun Kumar, AP/Mech, RIT
DEPARTMENTATION TYPES:
4. Departmentation by territory:
Advantages:
Helps the organization to improve sales.
Reduces operation cost.
Expands business.
Disadvantages:
Lack of communication among branch organization.
Friction between regional managers.
R.Arun Kumar, AP/Mech, RIT
DEPARTMENTATION TYPES:
5. Departmentation by customers:
Departments are formed on the basis of needs of customer.
Each expert will serve a specific group of customer.
R.Arun Kumar, AP/Mech, RIT
DEPARTMENTATION TYPES:
5. Departmentation by customers:
Advantages:
Facilitates concentration on customer satisfaction.
Helps to analyze the market requirement.
Disadvantages:
Need experts in specific problems.
Production activities cannot be organized effectively.
R.Arun Kumar, AP/Mech, RIT
DEPARTMENTATION TYPES:
6. Departmentation by process:
Departments are formed on the basis of equipments and
process.
e.g. Ginning, spinning, weaving, etc. in a textile industry.
R.Arun Kumar, AP/Mech, RIT
DEPARTMENTATION TYPES:
6. Departmentation by process:
Advantages:
Focuses on optimistic technology.
Effective utilization of resources.
Disadvantages:
Lack of coordination.
Experts are required.
Conflicts.
R.Arun Kumar, AP/Mech, RIT
DEPARTMENTATION TYPES:
7. Departmentation by product:
Departments are formed on the basis of type of service and
product.
Each department will have individual functional
departments.
e.g. Kirloskar, Honda
R.Arun Kumar, AP/Mech, RIT
DEPARTMENTATION TYPES:
8. Matrix organization
9. Strategic Business Unit.
R.Arun Kumar, AP/Mech, RIT
DELEGATION OF AUTHORITY,
CENTRALIZATION AND
DECENTRALIZATION
R.Arun Kumar, AP/Mech, RIT
SPAN OF CONTROL :
Span of control is defined as the number of employees a
manager can effectively manage.
If span of control increases, it reduces the operational cost of an
organization.
But sometimes, wider the span lesser will be the effectiveness
of control.
R.Arun Kumar, AP/Mech, RIT
DELEGATION OF AUTHORITY:
Delegation is the process of granting authority or right to
decision making in certain defined areas and charging the
subordinate with responsibility for carrying through assigned
task.
R.Arun Kumar, AP/Mech, RIT
DELEGATION OF AUTHORITY :
It is common knowledge that there is a limit to the number of
subordinates a superior can effectively manage, however
talented he may be.
Once a man’s job grows beyond his personal ability, he succeeds
when he delegates his authority.
R.Arun Kumar, AP/Mech, RIT
Process of Delegation:
R.Arun Kumar, AP/Mech, RIT
Process of Delegation:
1. Sizing up the work:
Superior has to assess his/her workload in terms of activities
and task to be assigned to him/her and result expected of him.
He/she should analyze which part of work has to be
delegated.
R.Arun Kumar, AP/Mech, RIT
Process of Delegation:
2. Assignment of duties to subordinates:
Subordinates must explained about the nature of work,
limitation of authority, target expected.
R.Arun Kumar, AP/Mech, RIT
Process of Delegation:
3. Granting of authority to perform duty:
In this process official authority will be given to the
subordinate.
Work force below the delegate will be instructed to follow the
commands of delegate.
R.Arun Kumar, AP/Mech, RIT
Process of Delegation:
4. Creation of obligation:
Delegate will be taking in charge.
He/she will be responsible for all the activities performed.
R.Arun Kumar, AP/Mech, RIT
Advantages of Delegation:
Reduction of executive burden.
Facility of expansion / multiplicity of skill.
Efficient running of branch organizations.
Identification of talents.
Disadvantages of delegation:
Dependence on managers.
Failure in completion of duty, due to lack of skill.
Conflict among workers.
R.Arun Kumar, AP/Mech, RIT
CENTRALIZATION:
Centralization is the reservation of authority at a central point
within the organization.
Role of subordinates becomes insignificant in this case.
R.Arun Kumar, AP/Mech, RIT
Advantages of Centralization:
Facilitates greater uniformity.
Lowers operating cost.
Enhances coordination.
Disadvantages of Centralization:
Individual initiative destroyed.
Overburden with routine functions.
Communication gap with lower units.
Keeps the customer away.
R.Arun Kumar, AP/Mech, RIT
DECENTRALIZATION:
Dispersal of decision making authority down to the level
where work is to be performed.
R.Arun Kumar, AP/Mech, RIT
Characteristics of decentralization:
Reflects the management’s attitude and philosophy.
Managerial skills need to be developed among employees.
Number of decisions must be made by lower level of management.
R.Arun Kumar, AP/Mech, RIT
Advantages of decentralization:
Facilitates diversification.
Higher motivation for employees.
Ensures effective control.
Minimizes risk.
Development of management.
Disadvantages of decentralization:
May increase operational cost.
Conflict among same level of employees.
Lack of communication.
R.Arun Kumar, AP/Mech, RIT
DECENTRALIZATION vs DELEGATION:
1. Definition:
Delegation is entrustment of authority from one to another.
Decentralization is organization wide delegation between top
managements and departments.
R.Arun Kumar, AP/Mech, RIT
DECENTRALIZATION vs DELEGATION:
2. Essentiality:
Delegation is mandatory for an organization.
Decentralization is optional.
R.Arun Kumar, AP/Mech, RIT
DECENTRALIZATION vs DELEGATION:
3. Range of control:
In delegation of authority, top authority will expose maximum
control over delegates in delegation.
In decentralization, top authority may exercise minimum
control.
R.Arun Kumar, AP/Mech, RIT
SELECTION, TRAINING AND
DEVELOPMENT
R.Arun Kumar, AP/Mech, RIT
SELECTION:
Selection is the process of choosing the most suitable persons
out of all applicants.
According to O’Donnell, selection is the process of choosing
candidates within or outside the organization, for the current
position or for the future position.
R.Arun Kumar, AP/Mech, RIT
SELECTION:
In this process, relevant information about the applicant is
collected and deserving candidates are provided with job
opportunity.
R.Arun Kumar, AP/Mech, RIT
SELECTION PROCESS:
1. Scrutinizing the application / Initial screening:
A large number of applications are scrutinized and unqualified
applicants are filtered.
This stage reduces unwanted work load and cost.
R.Arun Kumar, AP/Mech, RIT
SELECTION PROCESS:
2. Selection tests:
Tests are being conducted in this process to evaluate qualities
of scrutinized applicants.
It is the systematic procedure for comparing the behavior of
applicants.
e.g.: Ability test, Personality test.
R.Arun Kumar, AP/Mech, RIT
SELECTION PROCESS:
3. Interview process:
Interview is face to face interaction between interviewer and
the candidate.
Types: Preliminary, Structured, Unstructured, Stress, Panel,
Telephonic, Online.
R.Arun Kumar, AP/Mech, RIT
SELECTION PROCESS:
4. Physical examination:
Stage where the medical fitness of the candidates is examined.
R.Arun Kumar, AP/Mech, RIT
SELECTION PROCESS:
5. Reference check:
Getting feedback from the referees.
R.Arun Kumar, AP/Mech, RIT
SELECTION PROCESS:
6. Final Selection:
Offering formal appointment order for the shortlisted
candidate.
R.Arun Kumar, AP/Mech, RIT
R.Arun Kumar, AP/Mech, RIT
TRAINING AND DEVELOPMENT:
Training is a set of activities that provide opportunity to
acquire and improve job – related skills.
Development means all round improvement on the
performance, personality growth in proficiency, advancement
and progress in all other traits.
R.Arun Kumar, AP/Mech, RIT
NEEDS:
Orientation to new hires.
Orientation to potential promotes.
Refreshing knowledge of existing employees.
Awareness against risk factors.
Human relations.
Complexity in organization.
Upgrading the knowledge.
R.Arun Kumar, AP/Mech, RIT
IMPORTANCE:
A trained worker can contribute more towards output of the
organization.
Trained employees will make better use of resources.
Helps the employees to be loyal to the organization.
Helps to attain promotions.
Eliminates risk and accidents.
Helps in standardizing the system.
Reduces the time to learn the system.
R.Arun Kumar, AP/Mech, RIT
TRAINING METHODS:
Employee training and development should be guided by
principles of motivation, progressive information, practice,
individual ability enhancement.
The types of training are:
1. On job training
2. Off job training
R.Arun Kumar, AP/Mech, RIT
ON JOB TRAINING:
1. Apprenticeship training:
Individuals those learns trade skills like plumbing, carpentry,
machining, etc are imparted theoretical knowledge.
Then they have to go for hands on training practice.
R.Arun Kumar, AP/Mech, RIT
ON JOB TRAINING:
2. Job rotation:
Movement of employee from one job to another.
R.Arun Kumar, AP/Mech, RIT
ON JOB TRAINING:
3. Coaching / under study:
Newly hired employees are trained under the section head /
divisional manager.
R.Arun Kumar, AP/Mech, RIT
ON JOB TRAINING:
4. Syndicate training:
Newly hired employees are divided into small groups and are
trained under various trainers.
R.Arun Kumar, AP/Mech, RIT
ON JOB TRAINING:
5. Temporary promotion:
In absence of manager, his subordinate will be taking charge.
R.Arun Kumar, AP/Mech, RIT
OFF JOB TRAINING:
1. Lecture method:
Trainees are exposed to concepts, theories, etc.
R.Arun Kumar, AP/Mech, RIT
OFF JOB TRAINING:
2. Simulation training:
Duplication of organization training environment.
R.Arun Kumar, AP/Mech, RIT
OFF JOB TRAINING:
3. Role playing:
Trainees must play their role without rehearsal and prepared
dialogues.
R.Arun Kumar, AP/Mech, RIT
OFF JOB TRAINING:
4. Case studies:
Real time problem will be given to the trainees. They must come
up with solution for those problems.
R.Arun Kumar, AP/Mech, RIT
STEPS IN TRAINING:
Identification of needs.
Establish objectives of the training process.
Methodology selection.
Preparation of schedule and resources.
Implementation.
Evaluation.
Feedback.
R.Arun Kumar, AP/Mech, RIT
EVALUATION TECHNIQUES OF TRAINING:
Productivity of the organization.
Quality of the product and process.
Feedback from supervisor.
Evaluation test.
Behavioral test.
R.Arun Kumar, AP/Mech, RIT
PERFORMANCE MANAGEMENT
R.Arun Kumar, AP/Mech, RIT
PEFORMANCE MANAGEMENT:
Performance management is defined as the process of
evaluating employee performance on the job in terms of job
requirements.
R.Arun Kumar, AP/Mech, RIT
PEFORMANCE APPRAISAL:
Performance appraisal is the systematic evaluation of the
individual with regard to his or her performance on the job
and his potential for development.
R.Arun Kumar, AP/Mech, RIT
OBJECTIVE OF PERFORMANCE APPRAISAL:
To improve employee’s performance.
To review the performance of the employees over a given
period of time.
To judge the gap between the actual and desired performance.
R.Arun Kumar, AP/Mech, RIT
OBJECTIVE OF PERFORMANCE APPRAISAL:
To help management in exercising organizational control.
Helps to strengthen the relationship and communication
between superior – subordinates and management – employees.
To diagnose the strengths and weaknesses of the
individuals so as to identify the training and development needs
of the future.
R.Arun Kumar, AP/Mech, RIT
OBJECTIVE OF PERFORMANCE APPRAISAL:
To improve employee’s performance.
To provide feedback to the employees regarding their past
performance.
Provide information to assist in the other personal decisions
in the organization.
R.Arun Kumar, AP/Mech, RIT
OBJECTIVE OF PERFORMANCE APPRAISAL:
Provide clarity of the expectations and responsibilities of the
functions to be performed by the employees.
To judge the effectiveness of the other human resource
functions of the organization such as recruitment, selection,
training and development.
To reduce the grievances of the employees.
R.Arun Kumar, AP/Mech, RIT
PROCESS OF PERFORMANCE APPRAISAL:
R.Arun Kumar, AP/Mech, RIT
PERFORMANCE APPRAISAL METHODS:
1. Written Essay:
An evaluator writes out a description of an employee's
strengths and weaknesses, past performance, and potential.
The evaluator would also make suggestions for improvement.
R.Arun Kumar, AP/Mech, RIT
PERFORMANCE APPRAISAL METHODS:
2. Critical incidents:
An evaluator will be considering only specific behaviours, not
vaguely defined personality traits, are cited.
R.Arun Kumar, AP/Mech, RIT
PEFORMANCE APPRAISAL METHODS:
3. Graphic Rating Scales:
Employee will be evaluated on various criteria (especially on
his quality in all kind of job) on scale basis.
R.Arun Kumar, AP/Mech, RIT
PEFORMANCE APPRAISAL METHODS:
4. Behaviorally Anchored Rating Scales:
The appraiser rates an employee according to items along a
numerical scale, but the items are examples of actual behaviour
on a single job rather than general descriptions or traits.
R.Arun Kumar, AP/Mech, RIT
PEFORMANCE APPRAISAL METHODS:
5. Multi person comparison:
Employees are compared with work output of other fellow
employees.
The three most popular approaches to multi person comparisons
includes:
1.Group order ranking
2.Individual ranking
3.Paired comparison.
R.Arun Kumar, AP/Mech, RIT
PEFORMANCE APPRAISAL METHODS:
6. MBO:
Employees are evaluated by how well they contribute to the
organization.
R.Arun Kumar, AP/Mech, RIT
PEFORMANCE APPRAISAL METHODS:
7. 360° Appraisal:
Feedback will be received from supervisors, employees and co-
workers, etc. peer
R.Arun Kumar, AP/Mech, RIT
PEFORMANCE APPRAISAL METHODS:
R.Arun Kumar, AP/Mech, RIT
CAREER PLANNING AND
MANAGEMENT
R.Arun Kumar, AP/Mech, RIT
CAREER:
Career is defined as a series of properly sequenced role
experienced leading to an increased level of responsibility, status,
power and rewards.
R.Arun Kumar, AP/Mech, RIT
CAREER TYPES:
1. Individual career:
An individual career is a sequence of work related experiences
in which a person participates during span of work life.
R.Arun Kumar, AP/Mech, RIT
CAREER TYPES:
2. Organization career:
Standard set of roles to be performed which interacts with flow of
individuals within the organization.
R.Arun Kumar, AP/Mech, RIT
CAREER MANAGEMENT:
Career management is the process for enabling employees to
better understand and develop their career skills.
Helps to use these skills effectively both within the organization
and after they leave the organization.
R.Arun Kumar, AP/Mech, RIT
CAREER MANAGEMENT:
Career management = Career planning + Career development
R.Arun Kumar, AP/Mech, RIT
CAREER MANAGEMENT:
1. Career planning:
Career planning is the process by which a person fixes his / her
goals and path to attain.
It can also be defined as the process of systematically matching
career goals and individual capabilities with opportunities
for their fulfillment.
R.Arun Kumar, AP/Mech, RIT
CAREER MANAGEMENT:
2. Career development:
Career development is defined as the ongoing process by which
individual progress through a series of stages each of which
is characterized by a unique set of activities.
R.Arun Kumar, AP/Mech, RIT
CAREER MANAGEMENT:
2. Career development:
Career development must focuses on,
i. correlate individual abilities with organization’s need.
ii. develop employee for long term attainments of an
organization.
R.Arun Kumar, AP/Mech, RIT
CAREER MANAGEMENT:
Importance of career development:
1. Talent identification
Identifies the talent to meet the changing staffing requirements.
R.Arun Kumar, AP/Mech, RIT
CAREER MANAGEMENT:
Importance of career development:
2. Enhancement of employee skills
Helps to improve the skill ability of deserving employee.
R.Arun Kumar, AP/Mech, RIT
CAREER MANAGEMENT:
Importance of career development:
3. Loyalty
Improves the loyalty of an employee towards the organization.
R.Arun Kumar, AP/Mech, RIT
CAREER MANAGEMENT:
Importance of career development:
4. Retains employee
If an employee ensures his career growth along with the growth of
the organization, he will be retained by the organization.
R.Arun Kumar, AP/Mech, RIT
CAREER MANAGEMENT:
Importance of career development:
5. Elimination of growth hindrance
Helps an employee to overcome the hindrance in growth.
R.Arun Kumar, AP/Mech, RIT
CAREER MANAGEMENT:
Importance of career development:
6. Reduces vagueness and frustration
Satisfies the actual need of both organization and individual. Thus
it reduces frustration.
R.Arun Kumar, AP/Mech, RIT
CAREER MANAGEMENT:
Importance of career development:
7. Healthy workforce environment
Improves cultural diversity and workforce environment.
R.Arun Kumar, AP/Mech, RIT
CAREER MANAGEMENT:
Importance of career development:
8. Organization growth
Organization grows along with individuals.
R.Arun Kumar, AP/Mech, RIT
CAREER STAGES:
1. Exploration stage:
15 – 25 years.
A person will be exploring various field of opportunities and
identifies his / her area of interest.
Relies more on family and close circles.
R.Arun Kumar, AP/Mech, RIT
CAREER STAGES:
2. Establishment stage:
25 – 35 years.
After identifying the field of interest, person will begin his / her
career.
Focuses more on how to fit to the working environment.
R.Arun Kumar, AP/Mech, RIT
CAREER STAGES:
3. Advancement stage:
35 – 45 years.
Focuses on career growth in organization.
In this stage successful persons will have the feel of job
satisfaction.
R.Arun Kumar, AP/Mech, RIT
CAREER STAGES:
4. Late career stage:
45 – 65 years.
Person will almost attain the saturation level of his career.
Level of competence will start to decline.
Engaged in bringing up young talents.
R.Arun Kumar, AP/Mech, RIT
CAREER STAGES:
5. Disengaging stage:
Above 65 years.
Retires from his career.
Few may continue their profession as an advisor to the
organization.
R.Arun Kumar, AP/Mech, RIT