personal development COMMUNICATION SKILLS.pdf

Its all about how to improve the communication skills

1. COMMUNICATIONCOMMUNICATION
SKILLSSKILLS

2. ??
WHAT ISWHAT IS
COMMUNICATION?COMMUNICATION?
?? ??

3. COMMUNICATIONCOMMUNICATION
It's about
sending and
receiving
messages.
We
communicate
in various
ways.
0101
Communication
= sharing
information,
ideas, and
feelings.
0202 0303

4. HELPS BUILD RELATIONSHIPS: Whether at
work or in personal life, clear communication
strengthens connections.
AVOIDS MISUNDERSTANDINGS: Being clear
reduces confusion.
BOOSTS CONFIDENCE: Good communicators
are more likely to speak up and be heard.
SOLVES PROBLEMS: Effective communication
can resolve conflicts and find solutions faster.
IMPORTANCE OFIMPORTANCE OF
COMMUNICATION SKILLSCOMMUNICATION SKILLS

5. THE COMMUNICATION PROCESSTHE COMMUNICATION PROCESS
The person delivering
the message.
SenderSender MessageMessage
ReceiverReceiver FeedbackFeedback
What is being
communicated (words,
emotions, ideas).
The person interpreting
the message.
The receiver’s response,
which shows whether
they understood.

6. TYPES OF COMMUNICATIONTYPES OF COMMUNICATION
1. Verbal1. Verbal
CommunicationCommunication
Words spoken aloud
How you say
something (tone,
speed, volume)
affects the message.
Our body language,
posture, and facial
expressions.
2. Non-Verbal2. Non-Verbal
CommunicationCommunication

7. TYPES OF COMMUNICATIONTYPES OF COMMUNICATION
3. Written3. Written
CommunicationCommunication
Texts, emails, reports,
social media posts.
Must be clear and
organized, especially in
professional settings.
Showing you're paying
attention with eye
contact and nodding.
Avoid interrupting,
and ask questions if
something isn’t clear.
4. Listening4. Listening

8. BARRIERS TOBARRIERS TO
COMMUNICATIONCOMMUNICATION
Physical Barriers: Background noise, poor
connection (bad Wi-Fi!), distance.
Emotional Barriers: Feeling stressed, upset,
or distracted can block good communication.
Cultural Barriers: Different languages or
customs might make understanding harder.
Perceptual Barriers: Different views can lead
to misinterpretation of messages.

9. TIPS FOR IMPROVINGTIPS FOR IMPROVING
COMMUNICATIONCOMMUNICATION
?? ?? ??

10. Be Clear and Concise: Keep your message
simple and to the point.
1.
Be Aware of Non-Verbal Cues: Sometimes
your body says more than your words.
2.
Smile when you’re happy, make eye
contact when speaking.
a.
Ask for Feedback: Check if the other person
understands.
3.
Tailor Your Message: Speak differently to a
friend than you would to a boss or customer.
4.
Listen Actively: Give full attention, don’t just
wait for your turn to talk.
5.

11. ACTIVE LISTENING SKILLSACTIVE LISTENING SKILLS
Focus completely on the
speaker.
Show interest with body
language (nod, smile).
Don’t interrupt: Wait until they
finish.
Ask questions to clarify points if
needed.
Repeat back what you heard to
confirm understanding.

12. Good
communication
requires clear
grammar to avoid
misunderstandings,
especially in written
and verbal
communication.

13. ??
Why GRAMMAR isWhy GRAMMAR is
important inimportant in
COMMUNICATION?COMMUNICATION?
?? ??

14. Clarity: Using correct grammar helps
ensure your message is clear.
Professionalism: In professional settings,
proper grammar shows attention to detail.
Respect: Using the right grammar can
show respect for the person you’re
communicating with.
Credibility: Good grammar makes you
sound more knowledgeable and
trustworthy.

15. Dear Mr. Smith,
I hope this email finds you well. I
wanted to follow up regarding the meeting
we discussed last week. Please let me know
your availability for next Tuesday.
Looking forward to your response.
Best regards,
Jane Doe
Marketing Manager

16. Hey,
Just wondering when that
meeting is gonna happen? Lmk.
Thx,
Jane

17. Good grammar isGood grammar is
critical in writing.critical in writing.
Let us learn how to properly write.

18. Use complete sentences.
SentenceSentence
structure:structure:
PunctationPunctation
SpellingSpelling
Helps organize your thoughts
(e.g., periods, commas,
question marks).
Misspelled words can change
the meaning of a sentence.

19. Run-on sentences: Combining too manyRun-on sentences: Combining too many
ideas without punctuation.ideas without punctuation.
A.A. B.B.
VSVS
“I went to the gym I
worked out for three
hours now I’m sore
and I can’t move.”
“I went to the gym. I
worked out for three
hours. Now I’m sore,
and I can’t move.”

20. A.A. B.B.
VSVS
“I will eat the cake
yesterday, but it
was too delicious.”
“I ate the cake
yesterday, and it
was too delicious.”
Incorrect tense: Using the wrongIncorrect tense: Using the wrong
verb tense can confuse theverb tense can confuse the
timeline of eventstimeline of events

21. A.A. B.B.
VSVS
“My cat chase the
dog, and now they is
best friends.”
“My cat chases the
dog, and now they
are best friends.”
Subject-verb agreement: Ensuring theSubject-verb agreement: Ensuring the
subject and verb match in numbersubject and verb match in number

22. A.A. B.B.
VSVS
“Let’s eat,
grandma.”
Punctuation errors: Misplacing commasPunctuation errors: Misplacing commas
or periods can change meaning.or periods can change meaning.
“Let’s eat
grandma.”

23. A.A. B.B.
VSVS
“After eating
10 tacos.”
“After eating 10
tacos, I fell into a
food coma.”
Fragment sentences: IncompleteFragment sentences: Incomplete
thoughts can confuse the reader orthoughts can confuse the reader or
listener.listener.

24. A.A. B.B.
VSVS
“We should
definitely go to the
bitch this weekend.”
Wrong spelling: Incorrect spelling canWrong spelling: Incorrect spelling can
alter the meaning of a sentence.alter the meaning of a sentence.
“We should definitely
go to the beach this
weekend.”

25. REFERENCESREFERENCES
CommunicationSkills.ppt. (2006). accs.edu.
https://info.accs.edu/default/assets/File/DPE_CTE/CurriculumDevelopment/Plans%20of%20Instruction
/N%20-%20O%20Programs/NUR%20-
%20Nursing%20PN,ADN/Nursing%20Slides/CommunicationSkills.ppt
Communication and presentation skills - Developing your skills - University of Bradford. (2024).
University of Bradford. https://www.bradford.ac.uk/careers/develop-skills/communication/
Jennifer Drager, LPC. (2024). Understanding the Importance of Good Communication Skills. Equilibria
Psychological and Consultation Services. https://equilibriapcs.com/understanding-the-importance-of-
good-communication-skills/
Lawrence Robinson. (2024). Effective Communication: Improving Your Interpersonal Skills.
HelpGuide.org. https://www.helpguide.org/relationships/communication/effective-communication
Nicolas Gattig. (2024). Communication Skills: 18 Strategies to Communicate Better. BetterUp.
https://www.betterup.com/blog/effective-strategies-to-improve-your-communication-skills
Jaya. (2023). Why is Grammar Important for Communication? Role of Language in Communication. The
Fluent Life. https://thefluentlife.com/content/why-is-grammar-important-for-communication/
Chitra Reddy. (2019). Why is Grammar Important in Communication: Top 14 Reasons - Wisestep.
Wisestep. https://content.wisestep.com/why-is-grammar-important-in-communication-top-reasons/