personality report on positive social image.pptx

positive social image.pptx

1. PROJECTING A POSITIVE SOCIAL IMAGE 08 REPORTED BY: NORALYN M. YUSOPH EDUC 202 PERSONALITY THEORIES 2024 Unit

2. Physical Fitness. A "must" for Staying Young and Healthy 2024   Some people look younger than their age. But more people look older than their age. It is not so much the physiological age that makes people look old but more on their psychological disposition and their inability to take care of their body. In short, it is the lack of physical and psychological fitness that speeds up the process of aging.

3. 2024 The fountain of youth offers the following tips for staying young: 1. Observe proper nutrition - eat well balanced meals and observe proper eating habits 2. Practice proper sleeping habits 3. Take regular exercises 4. Take care of your skin

4. Projecting a Professional Image 2024 “Clients and customers judge a company not only by the quality of its products and services but also by the kind of service personnel who serve them.” If you are employed in a company or you represent a professional group or an organization, the clients and the customers whom you encounter on the job will perceive you as the company or the organization you represent. You are the hotel, or the travel agency etc. clients are not particular as to who you are or what your name is. All that they see is you as the living image of the company. Thus, the way you look, talk and act will reflect the corporate image. Being a professional does not only require mastery of knowledge and skills with respect to a certain profession, or passing professional or career exams or earning a degree. It is a character that demonstrates certain qualities and attitudes and a commitment to professional ethics. One must be a professional in all respects - in one's appearance or physical projections, language and communications as well as in attitudes and manners.

5. Three Dimensions off Professionalism: 2024 Physical Projection - These includes: Proper grooming -clean cut, no body odor. Clean fingernails, well pressed uniform, etc. Good posture- straight body, no hands-on pockets, relaxed Natural smile Eye contact but not a sneering look Absence of unpleasant mannerisms Pleasant disposition, no display of irritation Appropriate dress and wardrobes -one that fits the occasion and the place Oral hygiene, no bad breath Appropriate make up for women, not one that is too heavy

6. 2024 b) Verbal Projection Being careful with tone, pitch and body language, Tone must be warm and not harsh to the ear. Well-modulated voice - too loud can be interpreted as aggression, too soft voice projects weakness of character and inhibition. Spontaneity in expression, not stammering. This indicates mastery of ideas, making the person sound credible. Speaking with authority - ability to explain and justify ideas, readiness to answer questions. This gives an impression that one knows what he is talking about. Tactfulness - saying the right things at the right time and at the right place. Assertiveness in expressing oneself - sensitivity to the feelings of others, always conscious of one's social impact.

7. 2024 c) Behavior and Performance Adherence to professional/industry's standard of service Compliance to the standard operating procedures Assertive behavior Adherence to work ethics and respect for protocol Being discreet with confidential matters Practice of social graces- proper table manners, telephone courtesy, appropriate behavior in public etc.

8. 2024 Professionalism means avoiding bad habits at work like: Yawning Grouping together with other staff for chat while on duty Using sign language like a pointing finger (instead approach the person and say what you want) Shouting, giggling, loud conversation and horse playing Daydreaming, eavesdropping Indulging in customer's private conversation Putting hands on pockets and then playing with coins Leaning on walls, tables and chairs (for bellboys, security guards, escorts, etc.) Sneering or staring look Frowning look and show irritation Chewing gum while on duty or while talking to customers Suggesting or demanding for a tip Counting tips in view of customers Airing grievances against the company to customers Too much familiarity with the customers Bluffing customers Reading newspapers/magazines while on duty Singing, whistling Use of rude or insulting language Pointing at something or someone with a finger Interrupting customer's conversation unless for valid reasons Divulging confidential information to customers Leaving one's station longer than necessary

9. Unhygienic practices to be avoided: 2024 Smoking in non-smoking areas Coughing/sneezing in public without covering the mouth Scratching body parts Spitting on walls, floors, sinks, and grounds

10. Thank You! 2024 “ The best of people are those who are best in character” - prophet Muhammad (peace be upon him)-