PHONE CONVO.pdfPHONE CONVO.pdfPHONE CONVO.pdf

PhuongQuynh13 4 views 47 slides Jun 08, 2024
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About This Presentation

PHONE CONVO.pdfPHONE CONVO.pdfPHONE CONVO.pdf


Slide Content

How's it going?

,

un
©
=
je)
LS
=
E
Qe
of
© |
ag

Hi, Lucy! How are

things at the office?

Can you please stop

and check my
computer's power?

It’s a terrible line.

for §

is cutting out.

= | =. a |
We seem to have

a bad connection.

Vi wh
“= Hang on, let me
call you back.

Sorry, the phone

Can you repeat
that please?
Could you please
repeat that?

It’s a terrible line.

1] Y

Hello, can you hear
me? | said can you
please check my

computer's power.

LE A

Sorry, | can’t hear you.

1411 or A
I can’t hear you
propery

Sorry, | can’t hear you.
“+ i

Can you hear me now?
I can't remote into my
computer.

| still haven't heard from you.

I Ww

Okay, Thomas. Sorry, my phone
has really bad reception here.
QU) >

Listen, I'll text you
exactly what | need.
Talk to you later.

Miay | spea eak to 7
the) manager?

I'm phoning on behalf of
a — Rss This is Sophia.
- ||

à Is Liam in? s Liam there, please à

TIL Hold the line a moment,
1 [I'll check if he is in his office.

a

™ Please hold on. ;
> (ie

| | Hold the line a moment,
0 ul check if he is in his office.

Yes, can you tell
him his friend

AA called, peas

» Yes, Mr. Liam is in.
SR or || ALT
He is in a meeting.

Hl call you back.

Or | A MM
l' Tr: put you through.

= \ Please hold and

| I'll put you through
lll transfer you. fo hiscifice:

I'm sorry, Liam is not) M
here at the moment. |
OF von My

in | ask who's as

A! or mm 4

Liam is not in.

Who's this?

sk by

qa I'll let him Kae, you called.

a

Hello, this is Mr. Liam. | 4
pow can | help you? J

Hello, my name is

Sophia, and I'm calling
to inquire about the
position advertised on
Linkedin.com.

Yes, the position is still open.
Could | have your name,
email, and number, please?

- —

Sophia..., my email is
[email protected]
and my number is 0102... |7

— _
I'll email additional details about
the Bgeition shortly after this call. 8

think dialed
the wrong number:

MER

Sorry, | car
f 1 Er

Hi. | would like to
speak to Mr. Henry.
LK

Could | speak
with Mr. Henry?
EE |

I'm Mia. Can you tell him
his aunt called, please?
i

Mia, I'm calling to find out
about the car you just bought. | | _y.

— a a

Sorry, | think | dialed
the wrong number.

Sc

It's okay.
Have a wonderful day.
Bye bye.

estions about a service:
: \ Sy

Good morning, Bright Star
Electricity, what can | do for you?

Well, do you have a problem
with your electricity bill? |
a nee VE

The last bill | a]
seemed a bit high.

| will check for you.
Can | have your account number? [+

I'm afraid | don't >
have that right now

=|

It's okay. I'll look your name
up in our database.

=
®
©
pun
D
un
©

Y
Cc
©
U
Ln
+4
©
ie
=
=
un
=
®
pus]
U
a

| see that it was a little higher
than the previous month.
Did you use more electricity?

used more electricity
than before, our
family even went on
vacation for a week.

I'll tell you what | can do.
I'll mark this and have a supervisor
take a look at your account.

We will have an answer for
you by the end of the day. | | ES
i Tine SEE

End a phone
conversation.

Hi Lucy. How are you?

It sounds serious.
8,
6

il

L

4—

| | as |

glish Convefisätio 2
Jennifer Bañlts «= ©

What a shame.
pr must have been very Si

It's true. Right, Ex
I must fly.

glish/Convefsätion >
Jennifer Baris a ©

Yeah. | don't want to keep you.
So, you'll give me a ring
when you're back, right?

Hope to hear from you soon,
have a nice day.
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