Power of Salesforce Customer 360 Features, Benefits & Case Study.pdf

The best CRM option available to companies wishing to combine their client data and offer individualized experiences is Salesforce Customer 360. Salesforce Customer 360 provides a holistic perspective of your customers by combining sales, marketing, service, IT, analytics, and commerce into a single, unified solution.

1. Power of Salesforce
Customer 360
Features, Benefits & Case Study
AwsQuality

2. BORCELLE
Experience
The best CRM option available to companies wishing to combine their client
data and offer individualized experiences is Salesforce Customer 360.
Salesforce Customer 360 provides a holistic perspective of your
customers by combining sales, marketing, service, IT, analytics, and
commerce into a single, unified solution. Businesses can customize their
solutions to meet unique needs with the use of capabilities like unified
customer profiles, industry blueprints, architectural diagrams, and business
scenarios. Because it guarantees smooth data integration across platforms,
MuleSoft is essential.
Find out how Salesforce Customer 360 can improve your
relationships with customers and propel your company’s
success! ??????

3. What is the Salesforce Customer
360 platform?
Salesforce Customer 360 links departments and customer data to
provide a single, shared picture of your customers. Consider it as
an information loop focused on the needs and preferences of the
client that enhances understanding of interactions, habits, and
preferences.

4. What are Salesforce Customer
360’s main features?
Salesforce Customer 360 links departments and customer data to
provide a single, shared picture of your customers. Consider it as
an information loop focused on the needs and preferences of the
client that enhances understanding of interactions, habits, and
preferences.

5. What are Salesforce Customer
360’s main features?
Unified Customer Profiles:
These are generated by combining data from sales, marketing,
customer support, and commerce.
Gives each customer a unified, reliable picture.
Permits customized communication across several platforms.

6. What are Salesforce Customer
360’s main features?
Industry Blueprint:
Product and industry-specific outlines are provided by the
industry blueprint.
helps customize solutions to meet particular demands of
businesses.

7. What are Salesforce Customer
360’s main features?
Architecture Diagrams:
Architectural diagrams are high-level visual representations of
possible solutions.
makes it easier for clients to create connected experiences.

8. What are Salesforce Customer
360’s main features?
Business Scenarios:
Business scenarios refer to typical situations that are
associated with specific technologies and procedures.
Provides advice in line with organizational objectives.

9. What are Salesforce Customer
360’s main features?
Kits for Solutions:
Guidelines for common use cases’ implementation.
Simplifies the implementation of solutions.

10. What are Salesforce Customer
360’s main features?
MuleSoft Accelerators:
Prefabricated integration kits for smooth data transfer.

11. What are Salesforce Customer
360’s main features?
Making IDs that are universal:
In order to link records across systems and preserve data
consistency, universal IDs must be created. Here’s how you ought
to approach it:
Particular Identifiers: Select a distinct field that is present in all
systems, such as an email address, phone number, or custom
ID. Make sure it is dependable and consistent.
Mapping Data: Link current records to this unique ID. Update
entries that have erroneous or missing IDs.
Instruments for Integration: To synchronize data, use platforms
for integration such as MuleSoft. To create or alter records,
use APIs.

12. Contact Us
"AwsQuality helps businesses gain
competitive edge with solutions on
Salesforce, Mobile application, web
development, and other software
development services."
Original Content:
https://www.awsquality.com/unify-
customer-data-salesforce-360/
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