PUBLIC WORKS
Presented by:
Frank Orta
Public Works Director
STAFF REPORT
NEW SOLID WASTE BIN AWARENESS CAMPAIGN
ITEM # 14
OCTOBER 27, 2025
SUMMARY
Council directed Public Works to develop a
transition plan to standardize solid waste bins
City council approved funding during the FY
2026 budget adoption
New solid waste bins would mirror 96-gallon
recycling bins already provided by COAH
Public awareness campaign October 2025
Implementation November –December 2025.
BACKGROUND
Public Works will standardize 96-gallon waste bins allowing
equipment to be utilizes more effectively
Public Works will be able to provide routine maintenance to
aging bins and limit injury risk to employees and workers
compensation claims
COAH bins will be able to be easily recognized, maintained and
recovered when lost
Solid Waste department will adopt modern policy practiced by
most major municipalities
PUBLIC AWARENESS MESSAGE
City of Alamo Heights has partnered with CE Group to develop a
robust messaging campaign
City of Alamo Heights residents and business owners will be
notified utilizing several messaging platforms
Public Works Website, COAH website banner blurb, Newsletter
blurb, and all COAH social media platforms will be utilized
PSA tags with transition instructions and general information will be
placed on all new trash bins
Frequently asked questions (FAQs) and contact information will be
attached to all publications and posts
IMPLEMENTATION
Awareness campaign will be on going throughout transition
beginning October 22
nd
–December 30
th
Important Dates:
Nov. 10 –Dec. 30: Your bin will be delivered to you free of charge
Dec. 30 –Feb. 6, 2026: Grace period (use old or new bins). Your new bin
will come with stickers to mark old bins for disposal.
Feb. 7, 2026: Only new bins will be serviced.
Delivery Window
(West Broadway) Nov. 10th –Dec. 8th
(East Broadway) Dec. 8th –Dec. 30th
CUSTOMER QUESTIONS
Customers who have questions can reach out to Public
Works
210-822-3331, select option 2, or
[email protected]