Presentation 107.pdf no verbal cues in digital communication

mafiafayyaz3 11 views 11 slides Mar 03, 2025
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About This Presentation

The presentation topic is non-verbal cues in digital communication


Slide Content

Non-Verbal Cues in Digital
Communication
Name : Muneeba Nadeem
Roll Number : 417

Introduction to Non-Verbal
Communication
Definition:Non-verbal communication involves conveying
messages without words, through body language, facial
expressions, gestures, posture, tone of voice, and more.
Importance in Face-to-Face Interactions:In traditional
communication, up to 93% of communication can be non-
verbal (Albert Mehrabian’s study).
Shift in Context:With the rise of digital communication,
non-verbal cues have adapted, yet their significance
remains.

Digital
Communication
vs. Face-to-Face
Communication
•Face-to-Face: Includes facial expressions,
body language, gestures, eye contact, etc.
•Digital Communication: Lacks physical
presence but still includes various non-verbal
cues such as:
•Emojis
•GIFs
•Tone of text (punctuation, capitalization)
•Typing speed
•Visual elements (profile pictures, avatars)

Types of Non-Verbal
Cues in Digital
Communication
•Emojis & Emoticons: Convey emotions,
tone, and context (e.g., smiley faces, thumbs
up).
•Text Formatting: Capitalization, italics, and
bold to express emphasis, anger, or sarcasm.
•GIFs and Memes: Non-verbal emotional
expressions, humor, or commentary.
•Typing Indicators: “...”, “typing...” (can imply
urgency or anticipation).
•Profile Pictures & Avatars: Represent
identity and convey mood or tone.
•Video Calls: Facial expressions, body
language, and visual environment can still
play a significant role.

Importance of Non-Verbal Cues in Digital
Communication
•Building Emotional Connection: Helps establish rapport and
connection even without face-to-face interaction.
•Conveying Tone: Written messages can often be misinterpreted without
tone indicators.
•Improving Clarity: Non-verbal cues add layers of meaning to text,
reducing ambiguity.
•Managing Perceptions: Profile photos, personal settings, and
appearance in video calls can influence how someone is perceived.

Emojis, GIFs, and Their Role in Digital Tone
•Emojis:
Can express joy, sadness, sarcasm, etc., instantly.
Example: “I’m fine ” vs. “I’m fine ”.
•GIFs:
Adds humor, emotion, and can set the tone for a conversation.
Example: Using a laughing GIF to indicate something funny or a sarcastic one for
humor.
•Context Sensitivity: Interpretation can change depending on cultural context
and relationships

Non-Verbal Cues in Text-Based Communication
•Punctuation & Capitalization:
Exclamation marks for excitement or emphasis.
All caps often interpreted as shouting.
•Timing and Response Speed: Quick responses suggest engagement,
while delayed responses may imply disinterest or thoughtfulness.
•Acronyms & Abbreviations: Influence tone and brevity (e.g., “lol”, “brb”).

Non-Verbal Cues in Video Communication
•Body Language & Posture: Even without physical interaction, body
posture and gestures are important for conveying interest, empathy, and
engagement.
•Facial Expressions: Smiles, frowns, eye movements, and other
expressions provide emotional context.
•Environmental Factors: Background, lighting, and setting can influence
perceptions.
•Eye Contact in Video Calls: Looking directly at the camera mimics eye
contact and increases connection.

Challenges of Non-Verbal Cues in Digital
Communication
•Misinterpretation: Without face-to-face interaction, cues like sarcasm, humor,
or tone can be easily misread.
•Cultural Differences: Emojis, gestures, or text formatting may mean different
things across cultures.
•Technical Issues: Poor video quality or delayed responses may hinder
communication.
•Lack of Immediate Feedback: Digital formats sometimes lack the immediate
feedback of a physical conversation, potentially leading to misunderstandings

Conclusion
Importance of Context: Always consider the medium,
audience, and context when choosing non-verbal cues.
Be Mindful of Tone: Use emojis, punctuation, and GIFs to
clarify intent, but avoid overusing them.

THANK YOU:)
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