Presentation_for_Consumer_awareness.pptx

This presentation educates consumers on their rights and responsibilities. It covers key topics like understanding consumer rights, identifying scams and fraud, making informed purchases, handling disputes and complaints, financial literacy, and digital safety. By increasing awareness, we empower individuals to make informed decisions, recognize and avoid scams, and understand their rights under consumer protection laws. Attendees will gain the knowledge needed to navigate the consumer landscape safely and confidently.

1. [phone] CONSUMER AWARENESS XXXXX XXXXXXX XXXX CLASS 10 TH (D) ROLL NO. 48 SESSION 2024-25

2.  Introduction to Consumer Rights Consumers engage daily in purchasing goods and services, seeking satisfaction in exchange for money spent. However, dissatisfaction can arise from issues such as poor quality, high prices, misleading advertisements, and hidden costs. Lack of awareness about consumer rights contributes to these challenges.    Importance of Consumer Awareness Educating consumers about their rights and responsibilities is crucial to empowering them in the marketplace.

3. Who is a Consumer? Definition ( i ): "A consumer is any individual who purchases goods for a consideration, whether fully paid, promised, or under deferred payment schemes. This includes users of such goods approved by the buyer, excluding those acquiring goods for resale or commercial purposes."         "Example: "Buying a smartphone for personal use qualifies someone as a consumer under this definition. "Definition (ii): "A consumer also refers to anyone who hires or uses services for a consideration, whether fully paid, promised, or under deferred payment schemes. This definition extends to beneficiaries of services used with the person's approval, excluding commercial usage."          "Example: "Engaging a plumber to fix household pipes qualifies as hiring a service under this definition."

4. Consumer Protection "Consumer protection encompasses measures aimed at safeguarding the interests and rights  and rights ofensuring their grievances are addressed. "It prevents unscrupulous and exploitative practices by sellers or  sellers or producers seeking to maximize profits. "Common Issues: "Issues include misleading advertising, unfair pricing, and product safety concerns." "Governments and consumer organizations enact laws and regulations to enforce consumer RegulatoryFramewor  "Governments and consumer organizations enact laws and regulations to enforce consumer protection and  promote fair trade practices."

5. Importance of Consumer Protection "Many consumers lack awareness of their rights and available remedies. Educating consumers about their rights is crucial." "Example: "Knowing they can dispute misleading advertising helps consumers make informed choices. Organizational Support: "Consumer organizations and NGOs play a vital role in advocacy and education. However, organizing consumers is essential to protect and promote their interests effectively." Example: "Effective consumer protection ensures fair treatment and prevents exploitation due to consumer ignorance." "Economic Impact: "Consumer confidence in fair markets leads to economic stability and growth,  benefiting both consumers and businesses."

6. Consumer Movement in India "The consumer movement in India originated in the 1960s to protect consumer interests against malpractices. "Initiated due to issues like food shortages, black marketing, hoarding, and adulteration of food and edible oils. "Early efforts focused on raising awareness through articles and forming consumer groups to address specific issues. "The movement led to the enactment of consumer protection laws and the establishment of regulatory bodies to oversee fair trade practices."

7. Consumer Protection Act, 1986 "Enacted in 1986, this legislation aims to safeguard consumer interests from exploitation in the marketplace. "It educates consumers about their rights and responsibilities, providing avenues for redressal of grievances. "The Act includes provisions for quick resolution of consumer complaints, compensation for damages, and penalties for unfair trade practices. "The Act has led to improved consumer awareness and empowered consumers to make informed choices, contributing to a fairer marketplace."

8. Learning to Become a Well-Informed Consumer Responsibilities: "Consumers should educate themselves about their rights and responsibilities in the marketplace. "Tips include being aware of available goods and services, purchasing standardized goods, understanding product risks, reading labels, asserting consumer rights, and obtaining proof of purchase. "Checking for quality marks like ISI, FPO/FSSAI, or Hallmark ensures product reliability. "Becoming a well-informed consumer leads to better decision-making and protection against exploitation. "Knowing how to seek redressal through consumer forums ensures prompt resolution of disputes."

9. Case Studies and Examples Example: "A case where a consumer received compensation for a defective product highlights the effectiveness of consumer protection laws. "Discuss how consumer protection laws and organizations helped resolve consumer grievances. "The role of consumer forums in providing justice to consumers affected by unfair trade practices. "Highlight lessons for consumers and businesses on fair practices and consumer rights. "Understanding legal rights and responsibilities ensures fair treatment and promotes consumer trust in markets."

10. Conclusion Encourage consumers to educate themselves, assert their  their rights, and support initiatives that promote fair trade practices. "Empowered consumers contribute to a fairer marketplace and societal well-being."Example: "By understanding their rights, consumers play an active role in shaping a transparent and equitable economy."

11. THANKYOU