OBJECTIVES :- At the end of the classes students will able to - 1. Define MBO. 2. Identify the objectives of MBO. 3. Specify the characteristics of MBO. 4. Describe the principles of MBO. 5. Explain the steps of MBO process. 6. Discuss the aspects of MBO.
OBJECTIVES :- 7. Enlist the use of MBO. 8. Discuss about the features of MBO. 9 . Enlist the benifits of MBO. 10 . Listout the limitations of MBO. 11. Essential Conditions for Successful e xecution of MBO 12 .Elaborate the implication of MBO in nursing.
LEADERSHIP IS WORKING WITH GOALS AND VISION ; MANAGEMENT IS WORKING WITH OBJECTIVES - RUSSEL HONORE 4
DEFINITION :- Acc to Heinz Weihrich and Harnold Koontz , “ MBO is a comprehensive managerial system that integrates many key managerial activities in a systematic manner, consciously directed toward the effective & efficient achievement of organizational objectives. ” 1
cont.. Acc to. George S. Odiome , “A process whereby the superior and subordinate managers of an enterprise jointly identify its common goals, define each individual’s major areas of responsibility in terms of the results expected of him, and use these measures as guides for operating the units and assessing the contribution of each of its members.”
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OBJECTIVES OF MBO :- To measure & judge performance. To relate individual performance to organizational goals. To clarify both the job to be done & the expectations of accomplishment. To foster the increasing the competence & growth of these subordinates. 10
cont.. To serve as a basis for judgements about salary & promotion. To enhance communication between superior & subordinates. To stimulate the subordinates motivation. 11
Characteristics of MBO :- MBO is an approach & philosophy to management & not merely a technique. On the other hand, MBO is likely to affect every management techn i que. 12
cont.. MBO is bound to have some relationship with every management technique. The basic emphasis of MBO is an objectives. 13
cont.. The MBO is characterized by the participation concerned managers in objective setting, the performance reviews, & his performance. Periodic review of performance is an important feature of MBO. Objectives in MBO provide guidelines for appropriate system procedures. 14
PRINCIPLES OF MBO :- 15 Preliminary Objective Setting Setting Subordinates Objectives Matching Goals and Resources Review and Appraisal of Performance. Recycling Objectives
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ASPECTS OF MBO :- Key result areas ( KRA s) – Priority areas which can help in directing the limited resources towards significant achievements Profitability. Worker performance. Market standing. Innovation. Productivity. Public responsibility. Financial and physical resources. Mangers performance and development. 17
cont.. Action planning Performance Appraisal Training & development 18
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USE OF MBO :- The MBO style is appropriate for knowledge-based enterprises when your staff is competent. Management by Objectives (MBO) is also used by chief executives of multinational corporations (MNCs) for their country managers abroad. It is also used in planning. 20
FEATURES OF MBO :- Features of MBO (Given by Ivancevich, Donnelly, and Gison, 2007) The superior and the subordinate meet to discuss and set goals for the subordinate for a specified period of time. Both the superior and the subordinate attempt to establish goals that are realistic, challenging, clear and comprehensive. 21
cont.. The superior and the subordinate establish some intermediate review dates when the goals will be re examined. The superior plays more of a coaching, counseling, and supportive role. The entire process focuses on results and on the counseling of the subordinates, and not on activities, mistakes, and organizational requirements. 22
cont.. The standards for measuring and evaluating the goals and objectives are agreed upon. The Smart Method. 23
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IMPLIMENTATION OF MBO :- Establish clear, mutually understood and agreed upon goals Establish a plan of action detailing . Set up specific rewards . Set up and conduct periodic reviews designed . 26
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BENIFITS OF MBO :- It emphasizes developmental human resources. and utilization. It identifies the problems of management, including structure, strategies and practice. It focuses attention and effort on priority areas. KRAs. 28
Importance of KRA’s It Indicates the areas where results are important. KRA’s are identified at first and then specific objectives are set for each KRA’s. It provides guidelines for objectives & strategies & facilitate the pursuit process. 29
cont.. Planning becomes more precise and useful. It makes objectives explicit and directs work activity towards their achievement. It provides clear standards of control and facilitates self control. It sharpens accountability. It highlights organization. 30
cont.. MBO provides a vehicle for delegation of authority. It stimulates organizational change enabling the top management to initiate plan, direct and control the direction and speed of change by providing guidelines for planned change. 31
cont.. It provides clarity in organization action. It provides greatest opportunity for personnel satisfaction by adopting participatory approach. 32
Cont.. It establishes good interpersonal relationship between management and employees. It increases efficiency of management and the organization as a whole as the decisions are taken both by superiors and subordinates. It helps in coordinating the activities of different units and departments. 33
cont.. It is the welding technique that joins personal centered management to result centered management. 34
LIMITATION OF MBO :- Difficulty in objective setting. It is a time consuming process . Lack of cooperation It represents the danger of inflexibility in the organization. Lack of support & appreciation from top management. Resentful attitude of subordinates. Emphasis on short term goals. 35
cont.. Lack of adequate skill and training. Poor integration. Lack of follow up. It is one of the greatest managerial illusions . 36
Essential Conditions for Successful Execution of MBO :- Support from all . Acceptance of MBO programme by managers . Training of managers . Organizational commitment . Allocation of adequate time and resources . Provision of uninterrupted information feedback 37
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IMPLICATION OF MBO IN NURSING :- Measures and judge performance. Correlates individual performance organizational goals. Clarifies job responsibilities expected from staff. Fosters the increasing competence and growth of subordinate. Provides data base for estimating salary and promotion. Stimulates the subordinates’ motivation. 39
cont.. Helps in organizational integrating the activities & work control. 40
41 ABSTRACT
“ Using Management by Objectives as a performance appraisal tool for employee satisfaction. ” Author :- Ishlami xhavit, Mulolli, Mustafa Naim Publication :- 15th December, 2018. 42
cont.. Background of the study :- This study deals with the importance of applying Management by Objectives (MBO) method, as a method for performance appraisal (PA) in enhancing employees’ effectiveness. A self- administered questionnaire was used, the number of participants included the survey is 172 employees from 13 firms operating in Kosovo. 43
Aim of the study :- The study aim is to identify the importance of creating objectives, communication objectives, planning goals, setting control points, employees’ commitment to determine objectives, freedom and independence in fulfilling duties, continuous communication, as steps for realizing MBO method in employees’ effectiveness. 44
cont.. The questionnaire o f the study has been prepared, the responses obtained, the econometric model is constructed in order to test empirically this relationship, passed through the IBM SPSS v.23.0 program has been utilized for the obtained findings. 45
Results :- Results and proposals are brought forward by the matched t - test, independent sample t-test, anova, pearson and correlation used as the hypothesis tests. Econometric results suggested that MBO method should be used as a method of performance appraisal as the employees’ effectiveness is enhanced. 46
cont.. Also it resulted that the evaluation of individual employees’ performance and a clear definition of results are the hugest parameters from all the other activities of MBO method which we took in the study to raise employees’ effectiveness in organization. 47
“ Comparison of the Perceptions of Managers and Nursing Staff Toward Performance Appraisal. ” Author :- Emamzadeh Ghasemi H, Vanaky Z, Dehghan nayeri N, Salehi T, Salsali M, Faghihzadeh S. Publication :- 13th Aug, 2013 48
cont.. Background & Aim : The aim of this study is to determine the impact of performance appraisal using management by objective approach on nursing care quality. 49
Methodology :- This was a quasi-experimental and single-blind study that was carried out in two surgical units of an affiliated hospital of Tehran University of Medical Sciences. 80 patients were selected using a randomized sampling. The quality of nursing care were controlled in both experiment and control units before and after the performance appraisal procedure. 50
cont.. The procedure was programmed on the basis of management by objective approach for six months in the experiment unit. Results : Significant difference was found between quality of nursing care in the experiment and control units (P<0.001). Quality of nursing care was significantly different before and after intervention in the experiment unit (P=0.009). 51
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55 “ Is MBO serve as a device for organizational control & integration ? ”
REFERENCES :- Book Deepak.k, Sarath Chandran.C, Mithun Kumar. B.P. A Comprehensive Text book on Nursing Management, 2nd Edition ed. Bangalore: EMMESH Medical Publishers; 2019; page no. 89-91. Masih Shabnam (2017) Essentials of Nursing Management, 2nd Edition edn., Jalandhar, Panjab: Rajinder Kapoor. Bassie L. Marquis, Carol J. Huston. Leadership Roles & Management dunctions in Nursing., Eight Edition ed. New Delhi: Wolters Kluwer pvt, Ltd.; 2016. Vati Jogindra. Principles & practice of Nursing Management & Administration, 2nd Edition ed. New Delhi: JAPEE Brothers Medical Publishers; 2016; page no. 162-164. 56
57 Website Dhakal Prativa (2013) Management by objectives, Available at: https://www.slideshare.net/Prativas/mbo-29185801 (Accessed: 30th January). Susan Reshma (2014) Management by objectives, Available at: https://www.slideshare.net/reshuzen/mbo-ppt-37247646 (Accessed: 30th January).
58 Journal 1. Ishlami xhavit, Mulolli, Mustafa Naim (2018) Using Management by Objectives as a performance appraisal tool for employee satisfaction, Available at: https://www.sciencedirect.com/science/article/pii/S2314721016300275 (Accessed: 30th January). 2. Emamzadeh Ghasemi H, Vanaky Z, Dehghan nayeri N, Salehi T, Salsali M, Faghihzadeh S. (2013) Management by Objective Approach in Nursing Performance Appraisal and its Impact on Quality of Nursing Care., Available at: https://hayat.tums.ac.ir/browse.php?a_id=166&sid=1&slc_lang=en&ppup=300275 (Accessed: 30th January).