It discusses the Principles of store-based retailing
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Language: en
Added: Aug 03, 2024
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Principles of store-based retailing 1 Physical Presence : A brick-and-mortar location serves as the central point of interaction with customers. Product Presentation: Carefully curated displays and product placement influence buying decisions. Customer Service: Sales staff provide assistance, product information, and build rapport with customers. Tangible Experience: Customers can touch , try , and experience products firsthand.
Working models of store-based retailing Product Sourcing: Retailers purchase products from wholesalers, distributors, or directly from manufacturers. Inventory Management: Stock control systems ensure optimal product availability and minimize stockouts . Store Layout and Design: The store environment is designed to be visually appealing, encourage browsing, and facilitate easy product discovery. Sales and Customer Service: Trained staff assist customers with product selection, answer questions, and complete transactions. Pricing and Promotions: Pricing strategies and targeted promotions are used to attract customers and influence buying behavior. 2
Omnichannel Integration: Brick-and-mortar stores will increasingly integrate with online channels, offering features like click-and-collect, online reservations, and seamless product information access. Personalized Shopping Experience: Data analytics will be used to personalize product recommendations, promotions, and loyalty programs. Technology Integration: Interactive displays, self-checkout kiosks, and augmented reality will enhance the shopping experience. Focus on Experience: Stores will evolve into experience destinations, offering workshops, events, and entertainment alongside traditional product sales. 3 Future aspects of store-based retailing