PGDM FIRST YEAR PROJECT- Welingkar Institute of Management Development & Research
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Project “WE LIKE”
UNDERTAKING I Ms. KHILJI FARHEEN SAJID , having admission no. HPGD/JL17/3044, declare that project work done for Project We Like is my own work conducted as part of my syllabus. I further declare that project work has been prepared personally by me after viewing the content under ‘We Tube, We Lounge and Newswire’ and it is not sourced from any outside agency or any other student. I understand that, any such malpractice will result into I being debarred for the subject viva and will be considered fail for that subject. I also understand that I will have to face very serious consequences and my admission to the program will be cancelled without any refund of fees. I am also aware that, I may face legal action, if I follow such malpractice. I hereby abide to take the viva faculty’s decision as final for evaluation of Project We Like. KHILJI FARHEEN SAJID Signature
WE TUBE
1. THE FIRST IMPRESSION – Prof. RAGHU PALAL LEARNING An opinion or feeling that you have about someone or something you have seen but do not know very well. Probably, it will take less than 5 seconds to judge. I t's almost impossible to change it once it's happened. Cloths is a most noticeable thing about a person. When it comes to making a good first impression, body language can often speak louder than words . The face also serves as a general indication of a person’s health and cleanliness .
The way a person speaks has an incredible influence on first impressions Peoples mannerisms also influence their first impressions. Humans pass judgment easily based on mannerisms without thinking that there may be a reason which may be incomprehensible to the judging individual at first glance . I t has been shown that people perceive those who have a rising intonation as less knowledgeable, no matter what they are actually saying . Positive and persuasive words and phrases will often open doors and make people feel comfortable in presence. Give your complete and undivided attention to the people you're meeting for the first time to convey your commitment, focus, and let's face it, your good manners.
2. GREEN MARKETING – Mr. RATHEESH NAIR Marketing of products /or services based on their environmental benefits The Three R’s of Environmentalism – Reduce, Reuse, Recycle. It ensures sustained and long term growth along with profitability It saves money in the long run, though initially the cost is more It helps the companies market their products and services keeping the environment aspects in mind The growing awareness all over the world regarding protection of the environment. Consumers are becoming more concerned about environmental friendly product
SBI became the first Indian bank to harness wind energy through a 15 megawatt wind farm developed by Suzlon Energy . Kansai Nerolac has worked on removing hazardous heavy metals from their paints. Wipro has launched a new range of desktops and laptops called Wipro Greenware . These products are RoHS (Restriction of Hazardous Substances) compliant thus reducing e-waste in the environment . Tata Motors is setting up an eco-friendly showroom using natural building material for its flooring and energy efficient lights . Suzlon’s corporate building is the most energy-efficient building ever built in India.
3. APPLICATION OF IT IN RETAILING – RAVI RANJAN SHARMA IT plays an increasingly important role in the management of complex retail operations . Market knowledge, as well as control of data and information, is key to obtaining a competitive advantage in the retail sector . With the increasing globalization of retailing, both in terms of their points-of-sale and their points-of-supply; the information technology (IT) spend in the retail sector has increased significantly . To increase the company’s ability to respond to the evolving marketplace through enhanced speed and flexibility . Cutting labour cost by effective staff scheduling and by using more part – time and casual staff.
Point Of Sale. The physical location of a transaction but usually refers to any device or system used to record the transaction for the retailer . CPOS: A computer-based POS which employs software to implement the POS functionality Improved trading partner relationships. Consumer benefits from operational efficiencies e.g. shorter queues. Improved Data – effectiveness of promotions, forecasts of sales, stock records etc . IT has already had a tremendous effect on the retail sector. A member of new IT innovation lie in store for shops . Some of the trends predicted for the future of IT innovation in retailing are; Smart Cards, E-cash,
4. DIFFERENT MODESOF ENTRY INTO INTERNATIONAL BUSINESS- Mr. PUNIT THAKKAR International business refers to the trade of goods, services technology, capital and/or knowledge across national borders and at a global or transnational life Direct exporting involves you directly exporting your goods and products to another overseas market. For some businesses, it is the fastest mode of entry into the international business. T he licensing and franchising strategy allows another person or business assume the risk on behalf of the company . A joint venture is one of the preferred modes of entry into international business for businesses who do not mind sharing their brand, knowledge, and expertise.
Strategic acquisition implies that your company acquires a controlling interest in an existing company in the overseas market . Foreign Direct Investment involves a company entering an overseas market by making a substantial investment in the country . Some of the modes of entry into international business using the foreign direct investment strategy includes mergers and acquisitions, joint ventures and greenfield investments . This strategy is viable when the demand or the size of the market, or the growth potential of the market in the substantially large to justify the investment.
5.The Basic OF MICRO FINANCE- Prof. SUJATA LYER Learning: Finance that is provided to unemployed or low-income people or groups . The provision of small loans (microcredit) to poor people to help them engage in productive activities or grow very small businesses. This allows individuals who are living in poverty to work on becoming financially independent so they can work their way into better living conditions . Microfinance allows for an added level of resiliency in the developing world . Microfinance is a way to promote economic development, employment and growth through the support of micro-entrepreneurs and small businesses.
Microfinance can also help women break the cycle of poverty. Because micro credit is aimed at the poorest, micro-finance lending technology needs to mimic Micro-Finance is emerging as a powerful instrument for poverty alleviation in the new economy . Microfinance institutions are perhaps one of the most important vehicles to reach the rural poor. Women as micro and small entrepreneurs have increasingly become the key target group for micro finance programs . In India, micro-Finance scene is dominated by Self Help Groups (SHGs)
WE LOUNGE
Ms. Padmini misra CPO & Global Head HR, Cox & Kings She has more than three decades of experience in the service industry, having led Business Operations, Projects, Learning & Development and HR in Hospitality, ITeS , Retail and Travel Trade. She was in the first team when GE started its BPO business as GECIS and then in Spectramind which later got acquired by Wipro Cox and Kings is probably one of the front runners in using and developing technology in the travel world. CSR, is very important and Cox and Kings is very keenly involved in CSR. The dominant area in which we work is, he support that in a big way and NGOs which are working with PETA.
She say that . "Your attitude determines your success. More than almost any other factor, your perspective on the current situation affects your ability to get work done. If you wish to be successful, make sure you build on your positive attitude. The more positive your attitude, the more you can get done." To substantiate her belief she shared that in the formative days of her career she handled every task given to her right from serving tables, making beds, etc , with the same pride and enthusiasm as the jobs that need to be done by her today. She emphasised , "Attitude for me has four key areas: Authenticity, Integrity, Quality & Team work." "I have built entire teams from scratch more than once, and mastered the art of achieving commercial outcomes through HR strategy at all levels of hierarchy," she added.
Mr . Apurva Sircar Head- Brand , Insight, PR & Digital marketing VP at IDBI Federal Life Insurance Recognised as an objective driven professional, adaptive, result oriented, a dependable leader, a professional with high standards of ethics, and a person with praiseworthy people skills . Driving the awareness and desired perception of brand IDBI Federal is my key deliverable. lead a team that handles pre-sales and post sales communication . Apurva Sircar and his team have driven the entire sports sponsorship strategy and have seen success in making the brand be seen and perceived in the right light . Some of the accomplishments include the signing of Leander Paes as the face of one of our marathons and Sachin Tendulkar for three of our marathons
H e have also sponsored a programme involving Pullela Gopichand to boost Indian badminton's success at the global level . He is also leading an internal transformation project whereby we have identified the positioning for IDBI Federal and now are creating an organisation wide realignment to the positioning . The project entails driving and measuring internal transformation, leading to external.
Mr. Anuj Galgotia VP & HEAD (HR, ADMIN & IT) At RNA Corps. From this video I understood various points as he Spoken about human resources is used to describe both the people who work for a company or organization and the department responsible for managing resources related to employees. Human resource management involves developing and administering programs that are designed to increase the effectiveness of an organization or business. The human resource management team recruits potential employees, oversees the hiring process (background checks, drug testing, etc.), and provides new employee orientation
He say that CHRO is responsible for running an organization's human capital management and other HR technology systems. He says that Indian real estate sector has witnessed high growth in recent times with the rise in demand for office as well as residential spaces. As the technology needed to streamline these modern recruiting techniques becomes more sophisticated, expect each of these trends to become more prominent this year. Everyone wants an asset in their kitty and not a liability, hence motivated and self-driven people become the best bet for any organisation . Employees who are ambitious in nature work hard and surpass their own excellence at work.
Newswire
1 . Difference between hard skills and soft skills Hard skills are those skills which an individual acquires via learning, education or training. These are quantifiable and judged based on a person’s performance during job duties. A hard skill can be from merely a reading or writing ability to working on a complex scientific problem. The important thing about a hard skill is that it is quantifiable which means it can be certified . Soft skills are the subtle styles of behavior that aids an individual during effective interaction with others. These are personality traits and attributes that help someone in becoming a better person as well as one of the best employees an organization has. An employer looks for both hard and soft skills in a potential employee as both soft and hard skills are equally important when it comes down to a job application. Although both are desired commodities in this ever-changing world, it is the differences that set them apart.
Hard skills are skills that are achieved via years of learning. Hard skills are ones that are needed for a particular task . Hard skills require higher levels of IQ or intelligence quotient in a person . Examples of high IQ level in hard skills are qualifications in fields like statistics, economics, account, mathematics, science, technology, finance etc. Hard skills signify that you are perfect for a specific job profile . Hard skills focus on practical skills and abilities . Soft skills are skills that are considered inherent or innate. Soft skills are ones that can be used in several tasks at once. Soft skills require high levels of emotional quotient or EQ in a person. Examples of high levels of EQ in soft skills are skills like adaptability, self-control, self-management, self-confidence time management etc. Soft skills signify that you are a great fit anywhere . Soft skills focus on personalities and behaviours . HARD SKILLS SOFT SKILLS
2. DIFFERENCE BETWEEN MANAGEMENT AND ADMINISTRATION Management can be defined as an art of managing people and getting work done from them. The main objective of management is to achieve the common goal of the organization by making the use of skills of employees of the organization . Management in an organization works at three levels, such as top-level management, middle-level management, and low-level management . The administration is a process of administrating the activities or organization and to prepare rules and policies for it. The members of administration consist of people who get the return on the investment, such as the owner of the organization or the shareholders of the organization . The administration is usually seen in the organization like educational institutes, hospitals, and non-profit making organizations.
The skills required for management are technical and human skills. The management of an organization is concerned with the implementation of the policies . The management of an organization take decisions like who should do the work? Or how a work should be done ? The management is usually seen in business or profit-making organizations like hotels, restaurants, etc. The skills required for administration are conceptual and human skills. The administration of an organization is concerned with the formulation of the policies. The administration of an organization takes decisions like what should be done? And when it should be done ? The administration is applicable in organizations like educational organization, government offices, religious organizations, government offices, hospitals, business enterprises, and military clubs etc. MANAGEMENT ADMINISTRATION
3. MICROPAYMENT: MEANING, IMPORTANCE, AND POPULAR MICROPAYMENT SYSTEMS Micropayment means the transaction taking place in an e-commerce store. In the micropayment , there will be a very small amount that people have to pay to get the product that is available online . The finance industry is also growing a lot and making some financial products that are available for the betterment of the people . The problem here is that the amount is too small. So, the credit card machines and companies are not able to process the payments that are being made . Micropayment systems were designed in order to handle all the smaller transactions that took place, and there are different ways in which these systems are able to help the people out there .
Names of the popular Micropayment Systems IBM Micro Payments iPIN Millicent NetBill M-Coin PayPal Swish Blende Micropayment is going to be a revolutionary method which will be used by many different companies to extend services and provide payments to those who are in need for it.
4. SELLING MUTUAL FUNDS TURNS LESS ATTRACTIVE FOR FINANCIAL ADVISORS Selling of mutual fund (MF) products is turning less attractive for individual distributors, who play a key role in onboarding first-time MF investors . ARN is a unique code allotted to intermediaries by the Association of Mutual Funds in India ( Amfi ). I ndependent financial advisors help in educating clients on the risk-return profile of various MF products Direct investing has also gained some momentum on the back of digital platforms and fintech companies entering the fray.
The overall penetration of MF products in India stands at 11 per cent (i.e. share of MF assets as percentage of country’s gross domestic product ). IFAs play the important role of dissuading investors to sell their investments out of panic, triggered by daily market volatility. According to the Amfi -BCG vision document, there are only 230 Amfi registered numbers / million households in beyond the top-15 cities Even in top 15 cities, the numbers are not that encouraging. There are just 4,300 ARNs for every million households. The national average is 437 per million households.
5. COST MANAGEMENT: IMPORTANT COMPONENTS, TECHNIQUES, AND THE STEPS - marketing91 This process includes activities like analyzing, controlling, channelizing, reporting, measuring, and evaluating the cost statistics only for the budget process . The actual cost will be compared with the predicted cost, which will be helpful for predicting the future expense . The expenses are monitored and recorded to check that it is meeting with the expected amount of cost. The actual cost will be compared with the predicted cost, which will be helpful for predicting the future expense
Components of A Cost Management Plan Cost Variance Planning: Approach For Cost Management Cost Estimation Cost Baseline Reporting Process And Cost Control Change In The Control Process Project Budget The cost management plan also involves a technique for controlling the cost variation . The manager will then approve the expected expense by purchasing the material which is needed for the business.
6 . PAYTM PAYMENTS BANK DEPOSIT SCHEME: KEY THINGS TO KNOW - LIVEINT The new fixed deposit scheme will be launched in early November The new scheme will also enable savings account customers to create a fixed deposit with their partner bank Paytm Payments Bank has announced a new fixed deposit scheme for its customers. Paytm Payments Bank has also reduced interest rate on savings account deposits by 50 basis points to 3.5 % FDs will be booked with a maturity period that provides the highest interest rate .
The maturity period is mentioned as 13 months, according to the official website. "The RBI recently cut the repo-rate by 25 basis points (bps) to 5.15%. Customers can create fixed deposits starting from as low as Re 1 in Paytm Payments Bank's partner banks . As of April 2019, the Paytm Payments Bank have over 500 crore deposits in savings accounts, making it the largest payments bank in India in terms of deposits . The Paytm Payments Bank will bring a new banking model to the world where an account holder’s money will be absolutely safe. Deposits will only be invested in government bonds that are used for the development of our nation. Payments Banks can not offer financial products of their own, but partner with other banks.
7. DEBTORS – MEANING, TYPES, IMPORTANT TIPS -marketing91 A debtor is a person or a business that is in some kind of debt involving money from some other business or a person. Suppose customer C borrows money from Bank B- Then C is the Debtor and B is the Creditor. There is a particular amount of interest which is associated with the debt, and debtors have to pay the interest for a certain period of time. Types of Debts Bank account debt Credit card debt Utility bill debts Car loan debt Overdraft debt Personal loan debt, etc.
T he debtor in businesses will be the one who has already purchased a particular service or some goods from some other company and then owes the company some payment . There are also some who borrow some sort of cash from some other business or a lender. Businesses are also called debtors, and they have to pay the money back along with interest for sure . The Fair Debt Collection Practices Act (FDCPA) is a consumer protection law, designed to protect debtors . This law only pertains to third-party debt collection agencies, such as companies trying to collect debts on behalf of other companies or individuals.
8. PERSONAL DEVELOPMENT PLAN – DEFINITION, MEANING AND EXAMPLES -marketing91 A personal development plan is a step in the right direction because it helps a person to find answers to some critical questions so that he can plan and move forward . This framework works as a roadmap and often helps in self-reflection . Benefits of a personal development plan Gives your talent the necessary room to shine and develop The personal development plan aids in setting well-informed and clear goals t boosts a person’s motivation and helps in making his decision-making process The personal development plan improves work-life balance . Improves effectiveness It becomes easier to keep track of your progress
Characteristics of a personal development plan The personal development plan should be written down The personal development plan should be realistic and feasible The personal development plan should reflect both long-term and short-term perspective The personal development plan should be based on essential values Implementing a personal development plan Self-awareness Sense of direction Improved focus Improved motivation Greater resilience Building a support system The personal development plan helps in self-development so that you can manage yourself in every situation with ease.
9.SEVEN BEHAVIOURS FOR BOOSTING CHANGE READINESS - knowledge.insead Resistance to change is baked into our biology, but the ability to overcome it can be strengthened with the right regimen . When you change your mind, you change your habits. When you change your habits, you change your life . G rowth mindset” – the belief that a given attitude or attribute can change provided we put our mind to it . H aving a growth mindset is an asset . While understanding what blocks us is the first step towards success, it is important to devise strategies to “hack” our biology and conditioning, so we can deliberately lean into the growth mindset.
S even effective behaviour - and mindset-related recommendations. Keep your eyes on the long-term goal Breathe through discomfort Reframe your language about failure Get uncomfortable – on purpose Seek feedback Set deadlines and tell people about your goals Integrate change, celebrate success Applying these seven strategies will almost certainly induce growth pains. But if we stick with it, we can gain mastery over our mind, minimise self-imposed limitations and become more likely to succeed in business and life in general.
10. E-LEARNING 2020: BROADENING THE SCOPE OF EDUCATION - financialexpress There has been a gradual shift from marks-based academic curriculum to life-based overall development. Here are the education trends that we will see in 2020 and beyond. Augmented reality: AR changes timing and location of learning; it keeps dullness at bay. With new developments, its application in education will only increase. Gamification : Video games can break down tricky trigonometry and algebra questions into engaging practices. This technique will be increasingly employed.
Interest-based learning: If a student likes maths , she will be encouraged to learn it rather than being reprimanded for not doing well in other subjects . Social & emotional learning: It helps ingrain a positive outlook towards society. With the development of school curriculum, we will see more focus on social and emotional learning in 2020 and beyond. Self-paced learning: Some institutes now teach courses exclusively in an online mode. Many more institutions and schools will focus on self-paced in the years ahead.