8 G:DOCUENT LIFECYCLE SRP Acknowledgment After the ICSR, with or without ICSR attachments, is submitted via the SRP, an acknowledgement email is sent immediately to the user. CONTINGENCIES WHEN THE ESG, FAERS, OR SRP IS TEMPORARILY UNAVAILABLE Contingencies When Submitting Through the ESG If the ESG is not functional for more than 48 hours and you choose to submit your ICSRs or ICSR attachments on physical media, FDA requests that your submission be in the current version of the International Council for Harmonisation (ICH) E2B format supported by FDA. If the ESG is functional but FAERS is not functional, you should expect to receive the MDN but not the FAERS acknowledgement. Contingencies When Submitting Through the SRP You should contact the FAERS Electronic Submission Coordinator at
[email protected] for assistance .