Purposive Communication : Communication in Multicultural Setting

This presentation talks about communication specifically in multicutural setting.

1. ENG031 - F6

2. Multicultural Communication in ENG031 - F6 Unit II Group 1 Setting

3. Abaincia, Joel Constantine Loquiso Acas, Joshua Mikhail Reyes Agbon, Jim Lord Kim Parañal Alegarbes, Duff Daren Paghasian Alforque, Ryah Cueshe Barliso Aloro, John Stephen Indig Ares, Gerald Benedict Saceda Asia, Arwen Rosales Bacus, Joshua Balatero Banzon, Joseph Xeno Ortega Bartido, Mika Dylan Tauto-an Boybanting, John Virgil Gutierrez Ogario, Pitt Riley Flores Members:

4. Lesson Outline Local and Global Communication in Multicultural Setting Socio-Cultural Aspects of Communication Cultural Factors in Multicultural Setting Language Register Evaluating Messages and Images Communication Aids and Strategies across Cultures The World Englishes in Multicultural Setting

5. LOCAL and GLOBAL COMMUNICATION in MULTICULTURAL SETTINGS Lesson 1

6. LOCAL and GLOBAL COMMUNICATION in MULTICULTURAL SETTINGS Lesson 1

7. is the method of human communication, it can either be spoken, written, or in speeches, it consists of structured words and conventional ways. Lesson 1 : Local and Global Communication in Multicultural Setting Language Local Communication Global Communication it consists of a system of grammars, sounds, and vocabulary. the sharing of information, concepts, and messages among members of a certain group or community These are your local language/Mother tongue language in your community. refers to the exchange of information, ideas, and messages across national borders and cultures.

8. Lesson 1 : Local and Global Communication in Multicultural Setting Why is effective communication important in a globalized world? People from diverse cultural backgrounds interact regularly in a globalized environment. Effective communication helps bridge cultural gaps, fostering mutual understanding and respect Gbs. (2017) Bridging Cultural Gaps: Building Strong Relationships: Whether in business or personal contexts, effective communication helps build and maintain strong relationships. It allows for the expression of ideas, concerns, and feedback, which is essential for trust and collaboration Mediatool. (2024).

9. 3 Types of Communication in Cultural Settings

10. 3 Types of Communication in Cultural Settings Multicultural Communication Intercultural Communication Cross-cultural Communication

11. Multicultural Communication - refers to communication between people from different cultural backgrounds. This term emphasizes cultural diversity and involves people from varying backgrounds, races, ethnicities, and religions

12. Multicultural Communication In healthcare multilingual setting, a doctor might treat patients from various cultural backgrounds with different vocabs. If the patient does not speak the main language in the country the doctor may need a translator or someone who is fluent in their language to ensure mutual understanding. Its important to establish learning multicultural communication since this ensures the communication is effectively established in these types of situations.

13. - type of communication that occurs when people from different cultures interact with each other. In this form of communication, individuals are moderately aware of the differences between their own culture and the culture of the person with whom they are communicating Pont (2024). Intercultural Communication

14. Multicultural Communication Intercultural Communication "Mano Po" Gesture Imagine you have a foreign friend visiting your home in the Philippines. When they meet your grandparents, you do the traditional “mano po” gesture—taking the elder's hand and placing it on your forehead as a sign of respect. Your foreign friend is confused because in their country, they might just shake hands or say "hello" to greet elders. This becomes an intercultural communication moment because you explain that in Filipino culture, "mano po" is a way to show respect to older people, especially family members.

15. Cross-cultural Communication - goes a step further than intercultural communication, emphasizing interactions between people who have significant cultural and social differences.

16. Cross-cultural Communication Imagine a Filipino family hosting a meal and inviting a foreign friend. In Filipino culture, it's common to offer food multiple times out of politeness, even if the guest has already said "no." The Filipino hosts might say, "Kain na!" or "Take some more food!" several times, expecting the guest to eventually accept. This is a way of showing hospitality, called “pagpapakumbaba” (humility and politeness). This interaction highlights cross-cultural communication, where different cultural norms about politeness and hospitality come into play, requiring understanding from both sides to avoid misunderstandings.

17. Lesson 2 SOCIO-CULTURAL ASPECTS OF COMMUNICATION

18. Socio-cultural Communication - is the impact that social and cultural factors have on communication. It includes income, education, religion, beliefs, norms, and behaviors. Culture interlaces with communication, and identity, beliefs, norms, and culture all help shape one person's communication

19. Lesson 2 : Socio-cultural Aspects of Communication How does socio-cultural communication improve our understanding in multicultural settings? Cultural Exchange Sharing cultural practices, food, music, and art promotes cultural exchange, allowing individuals to experience and appreciate different traditions. Enhanced Communication Skills Engaging with diverse individuals improves communication skills, including active listening and adaptability, making interactions more effective and meaningful.

20. Lesson 2 : Socio-cultural Aspects of Communication Learning Opportunities Socio-cultural communication creates opportunities for individuals to learn from one another, broadening their knowledge and perspectives about the world. Empathy and Respect Understanding socio-cultural backgrounds encourages empathy, allowing individuals to appreciate others’ perspectives and experiences, leading to more respectful interactions. How does socio-cultural communication improve our understanding in multicultural settings?

21. Lesson 2 : Socio-cultural Aspects of Communication Shared Understanding By discussing cultural backgrounds, people can gain insights into each other's values and beliefs, fostering a deeper understanding. Building Relationships Engaging in conversations about cultural traditions and practices helps to create bonds and strengthen friendships. How does socio-cultural communication improve our understanding in multicultural settings?

22. Cultural Identity The feelings of belonging to any given cultural group. Gender Role Conventional social expectations of the sexes. Age Identity People's feelings and thoughts about who they are as they age. Social Class One's standing in society, sometimes defined by income and education. Religious Identity the individual's identity as a member of a religious group. Important Socio-cultural Aspects

23. Cultural Identity The feelings of belonging to any given cultural group. Gender Role Conventional social expectations of the sexes. Age Identity People's feelings and thoughts about who they are as they age. Social Class One's standing in society, sometimes defined by income and education. Religious Identity the individual's identity as a member of a religious group.

24. Cultural Identity The feelings of belonging to any given cultural group. Gender Role Conventional social expectations of the sexes. Age Identity People's feelings and thoughts about who they are as they age. Social Class One's standing in society, sometimes defined by income and education. Religious Identity the individual's identity as a member of a religious group.

25. Cultural Identity The feelings of belonging to any given cultural group. Gender Role Conventional social expectations of the sexes. Age Identity People's feelings and thoughts about who they are as they age. Social Class One's standing in society, sometimes defined by income and education. Religious Identity the individual's identity as a member of a religious group.

26. Cultural Identity The feelings of belonging to any given cultural group. Gender Role Conventional social expectations of the sexes. Age Identity People's feelings and thoughts about who they are as they age. Social Class One's standing in society, sometimes defined by income and education. Religious Identity the individual's identity as a member of a religious group.

27. Cultural Identity The feelings of belonging to any given cultural group. Gender Role Conventional social expectations of the sexes. Age Identity People's feelings and thoughts about who they are as they age. Social Class One's standing in society, sometimes defined by income and education. Religious Identity the individual's identity as a member of a religious group.

28. Cultural Identity The feelings of belonging to any given cultural group. Gender Role Conventional social expectations of the sexes. Age Identity People's feelings and thoughts about who they are as they age. Social Class One's standing in society, sometimes defined by income and education. Religious Identity the individual's identity as a member of a religious group.

29. Lesson 3 CULTURAL FACTOR IN CULTURAL SETTING

30. Culture is the system of knowledge shared by a relatively large group of people. Culture is communication, communication is culture. Cultural Factors Refer to the shared values, beliefs, norms, artifacts, and practices within a society or group that shape individuals’ behaviors, perceptions and interactions.

31. Culture is like a big box that holds everything about how a group of people live. It includes things like their traditions, languages, foods, clothes, music, and holidays. What is the difference between the two? For example, if you think about your family’s traditions—like what you eat during celebrations or the languages you speak—that’s part of your culture.

32. Cultural Factors are the specific pieces or details that make up culture. They are the little things that influence how people behave or communicate. What is the difference between the two? For example, a cultural factor could be how people greet each other. In some cultures, people shake hands, while in others, they might bow or do "mano po."

33. Cultural Differences refers to the variations observed between people engaging in a conversation due to differences in their values, beliefs, norms, and behaviors. Cultural Sensitivity refers to the awareness of commonalities and variations in people's cultures without labeling them as desirable or undesirable. Being culturally sensitive requires understanding that the similarities and variations in people impact their behaviors, perceptions, and values. Cultural Differences are the challenges in communication that arise as a result of differences in the cultural backgrounds of the involved parties. They include differences in language, ethnocentrism, stereotypes, and prejudice.

34. Cultural Differences refers to the variations observed between people engaging in a conversation due to differences in their values, beliefs, norms, and behaviors. Cultural Sensitivity refers to the awareness of commonalities and variations in people's cultures without labeling them as desirable or undesirable. Being culturally sensitive requires understanding that the similarities and variations in people impact their behaviors, perceptions, and values. Cultural Differences are the challenges in communication that arise as a result of differences in the cultural backgrounds of the involved parties. They include differences in language, ethnocentrism, stereotypes, and prejudice.

35. Cultural Differences refers to the variations observed between people engaging in a conversation due to differences in their values, beliefs, norms, and behaviors. Cultural Sensitivity refers to the awareness of commonalities and variations in people's cultures without labeling them as desirable or undesirable. Being culturally sensitive requires understanding that the similarities and variations in people impact their behaviors, perceptions, and values. Cultural Differences are the challenges in communication that arise as a result of differences in the cultural backgrounds of the involved parties. They include differences in language, ethnocentrism, stereotypes, and prejudice.

36. Cultural Differences refers to the variations observed between people engaging in a conversation due to differences in their values, beliefs, norms, and behaviors. Cultural Sensitivity refers to the awareness of commonalities and variations in people's cultures without labeling them as desirable or undesirable. Being culturally sensitive requires understanding that the similarities and variations in people impact their behaviors, perceptions, and values. Cultural Differences are the challenges in communication that arise as a result of differences in the cultural backgrounds of the involved parties. They include differences in language, ethnocentrism, stereotypes, and prejudice.

37. How does culture affect multicultural communication? Language Differences Cultural Norms and Values Nonverbal Cues Communication Styles Expectations of Interaction Multicultural communication can be challenging due to differences in language, leading to misunderstandings if participants don’t share a common language.

38. How does culture affect multicultural communication? Language Differences Cultural Norms and Values Nonverbal Cues Communication Styles Expectations of Interaction Different cultures have varying norms and values that influence how people express themselves, which can affect interpretation and response during conversations.

39. How does culture affect multicultural communication? Language Differences Cultural Norms and Values Nonverbal Cues Communication Styles Expectations of Interaction Gestures, facial expressions, and body language can vary widely between cultures, potentially leading to miscommunication if people interpret these cues differently.

40. How does culture affect multicultural communication? Language Differences Cultural Norms and Values Nonverbal Cues Communication Styles Expectations of Interaction Some cultures value directness and clarity, while others may emphasize subtlety and indirectness, which can lead to confusion in multicultural interactions.

41. How does culture affect multicultural communication? Language Differences Cultural Norms and Values Nonverbal Cues Communication Styles Expectations of Interaction Cultural backgrounds shape expectations about how conversations should flow, such as turn-taking, levels of formality, and the role of silence, affecting how well people connect with one another.

42. Lesson 4 LANGUAGE REGISTER

43. Language Register Defined as the way the speaker uses “language” differently in different circumstances. (tones, formal, informal conversations) Example: These three can change depending on an individual’s social setting The WORDS an individual uses to another person. An individual’s TONE of voice when talking to someone who is above their level. An individual’s BODY language when they are having a conversation with their friends.

44. Types of Language Register 5

45. 5 Types of Language Register Frozen Formal / Academic Consultative Register This style of communication rarely or never changes. It is frequently used in ceremonies and religious rites where the wording remains constant over time. This register is used in professional or academic settings. It includes complete sentences, proper grammar, and a more serious tone, such as in business meetings, academic papers, or presentations. This is a semi-formal register used in conversations where there is a level of mutual respect. It often involves some technical vocabulary but remains accessible, like in discussions between colleagues or professionals.

46. 5 Types of Language Register Frozen Formal / Academic Consultative Register This style of communication rarely or never changes. It is frequently used in ceremonies and religious rites where the wording remains constant over time. This register is used in professional or academic settings. It includes complete sentences, proper grammar, and a more serious tone, such as in business meetings, academic papers, or presentations. This is a semi-formal register used in conversations where there is a level of mutual respect. It often involves some technical vocabulary but remains accessible, like in discussions between colleagues or professionals.

47. 5 Types of Language Register Frozen Formal / Academic Consultative Register This style of communication rarely or never changes. It is frequently used in ceremonies and religious rites where the wording remains constant over time. This register is used in professional or academic settings. It includes complete sentences, proper grammar, and a more serious tone, such as in business meetings, academic papers, or presentations. This is a semi-formal register used in conversations where there is a level of mutual respect. It often involves some technical vocabulary but remains accessible, like in discussions between colleagues or professionals.

48. Casual Register Intimate Register This register is informal and used among friends or in relaxed settings. It may include slang, colloquialisms, and a conversational tone. This is the most personal and informal register, used in private conversations between close friends or family members. It may involve inside jokes, terms of endearment, and very relaxed language. 5 Types of Language Register

49. Casual Register Intimate Register This register is informal and used among friends or in relaxed settings. It may include slang, colloquialisms, and a conversational tone. This is the most personal and informal register, used in private conversations between close friends or family members. It may involve inside jokes, terms of endearment, and very relaxed language. 5 Types of Language Register

50. Lesson 5 EVALUATING MESSAGES AND IMAGES

51. How does one evaluate messages and images? According to Prezi (2024), the audiences cultural background, language, and emotional sensitivity is essential when evaluating messages and images to ensure that communication is effectively established across multicultural communications. Why is it important? It is crucial to assess the messages and images with cultural sensitivity to make they have interpreted accurately. Through this, communicators can prevent misunderstanding and guarantee that their message resonates effectively. Evaluating messages and images requires assessing their clarity, relevance, and cultural suitability, particularly in diverse cultural settings.

52. Lesson 6 COMMUNICATION AIDS AND STRATEGIES ACROSS CULTURES THE WORLD ENGLISHES IN MULTICULTURAL SETTINGS

53. Cultural Differences refers to the variations observed between people engaging in a conversation due to differences in their values, beliefs, norms, and behaviors. Cultural Barriers are the challenges in communication that arise as a result of differences in the cultural backgrounds of the involved parties. Communication Aids

54. Cultural Sensitivity refers to the awareness of commonalities and variations in people's cultures without labeling them as desirable or undesirable. Use multiple modes of communication Intentionally using multiple modes of communication can add clarity to what you’re trying to convey. Match the modes of communication you choose to the type of communication and listener. Be mindful of your tone The way in which you say something – and the medium through which you do it – affects how your communication is received by others. As a result, the tone of your voice or your written communication should appropriately match what you’re trying to convey.

55. Cultural Sensitivity refers to the awareness of commonalities and variations in people's cultures without labeling them as desirable or undesirable. Use multiple modes of communication Intentionally using multiple modes of communication can add clarity to what you’re trying to convey. Match the modes of communication you choose to the type of communication and listener. Be mindful of your tone The way in which you say something – and the medium through which you do it – affects how your communication is received by others. As a result, the tone of your voice or your written communication should appropriately match what you’re trying to convey.

56. Cultural Sensitivity refers to the awareness of commonalities and variations in people's cultures without labeling them as desirable or undesirable. Use multiple modes of communication Intentionally using multiple modes of communication can add clarity to what you’re trying to convey. Match the modes of communication you choose to the type of communication and listener. Be mindful of your tone The way in which you say something – and the medium through which you do it – affects how your communication is received by others. As a result, the tone of your voice or your written communication should appropriately match what you’re trying to convey.

57. Cultural Sensitivity refers to the awareness of commonalities and variations in people's cultures without labeling them as desirable or undesirable. Use multiple modes of communication Intentionally using multiple modes of communication can add clarity to what you’re trying to convey. Match the modes of communication you choose to the type of communication and listener. Be mindful of your tone The way in which you say something – and the medium through which you do it – affects how your communication is received by others. As a result, the tone of your voice or your written communication should appropriately match what you’re trying to convey. Verbal and non verbal cues it’s vital that you are aware of what your body language and gestures convey to listeners. It may be challenging to control certain nonverbal cues, especially if you struggle with emotions tied to the conversation Be concise it's important to choose your words wisely and organize your thoughts in a way that's easy to follow.

58. Cultural Sensitivity refers to the awareness of commonalities and variations in people's cultures without labeling them as desirable or undesirable. Use multiple modes of communication Intentionally using multiple modes of communication can add clarity to what you’re trying to convey. Match the modes of communication you choose to the type of communication and listener. Be mindful of your tone The way in which you say something – and the medium through which you do it – affects how your communication is received by others. As a result, the tone of your voice or your written communication should appropriately match what you’re trying to convey. Verbal and non verbal cues it’s vital that you are aware of what your body language and gestures convey to listeners. It may be challenging to control certain nonverbal cues, especially if you struggle with emotions tied to the conversation Be concise it's important to choose your words wisely and organize your thoughts in a way that's easy to follow.

59. Cultural Sensitivity refers to the awareness of commonalities and variations in people's cultures without labeling them as desirable or undesirable. Use multiple modes of communication Intentionally using multiple modes of communication can add clarity to what you’re trying to convey. Match the modes of communication you choose to the type of communication and listener. Be mindful of your tone The way in which you say something – and the medium through which you do it – affects how your communication is received by others. As a result, the tone of your voice or your written communication should appropriately match what you’re trying to convey. Verbal and non verbal cues it’s vital that you are aware of what your body language and gestures convey to listeners. It may be challenging to control certain nonverbal cues, especially if you struggle with emotions tied to the conversation Be concise it's important to choose your words wisely and organize your thoughts in a way that's easy to follow.

60. Cultural Sensitivity refers to the awareness of commonalities and variations in people's cultures without labeling them as desirable or undesirable. Use multiple modes of communication Intentionally using multiple modes of communication can add clarity to what you’re trying to convey. Match the modes of communication you choose to the type of communication and listener. Be mindful of your tone The way in which you say something – and the medium through which you do it – affects how your communication is received by others. As a result, the tone of your voice or your written communication should appropriately match what you’re trying to convey.

61. Verbal and non verbal cues it’s vital that you are aware of what your body language and gestures convey to listeners. It may be challenging to control certain nonverbal cues, especially if you struggle with emotions tied to the conversation Be concise it's important to choose your words wisely and organize your thoughts in a way that's easy to follow.

62. Overcoming potential barriers to effective communication in multicultural settings: Emotions Perceptions Culture How others perceive you and the motives behind your words and actions can help or hinder your communication ability can cloud your ability to communicate effectively and actively listen Social differences among cultures can create misunderstandings that impede effective communication. Language To overcome language barriers, avoid jargon, clichés, phrases, or slang that may not translate well without further explanation. In other words, know your audience. Interpersonal refer to the relationship between you and the person or people with whom you’re communicating.

63. THANK YOU!