Q2_WEEK 1_FOS TOOLS, EQUIPMENT AND PARAPHERNALIA.pptx

Front Office Services _ Quarter II. Tools and Equipment

1. TLE – H.E.- FRONT OFFICE SERVICES Quarter 2 Module 1: USE TOOLS, EQUIPMENT AND Paraphernalia

2. OBJECTIVES: USE TOOLS, EQUIPMENT, AND PARAPHERNALIA Define front office services. Identify the front office tools, equipment and paraphernalia APPLICABLE TO A SPECIFIC JOB. Value the importance of gender equality.

3. FRONT OFFICE SERVICES The services that are directly involve with the customers and the employees ..

4. FRONT OFFICE department - It is a common link between the customers and the business. - It is the one of the many departments of the hotel business which directly interacts with the customers when they first arrive at the hotel. The staff of this department is very visible to the guests.

5. hospitality A service rendered to a guest.

6. Activity 1 L et the students choose their partner. ask them to create a short story that describes the tools, gear and accessories that front officers used in their daily lives.

7. Front office services equipment NON-AUTOMATED

8. Front office services equipment NON-AUTOMATED SEMI-AUTOMATED

9. Front office services equipment NON-AUTOMATED SEMI-AUTOMATED AUTOMATED

10. AUTOMATED

11. ACTIVITY 2: (PICTURE CHARADE) 1 2 3

12. 4 5 6 7 8 9

13. 10 11 12 13 14 15