QA_QC_KPI_Presentation for Oil and gas service providing company.pptx

QA_QC_KPI_Presentation

1. SMART KPIs for Lead QA/QC Oil and Gas Service Company | KPI Meeting

2. Introduction This presentation outlines the proposed SMART KPIs for QA/QC in a newly started oil and gas service company. The focus is on establishing a robust QA/QC framework that ensures quality, efficiency, and continuous improvement.

3. KPI 1: Quality Control and Inspection Objective: Ensure 98% compliance in project inspections (welding, NDT, material traceability). - Measured quarterly. - Stretch Target: Achieve 100% compliance in critical activities.

4. KPI 2: NCR Reduction Objective: Reduce NCRs by 20% compared to the previous quarter. - Measured quarterly. - Stretch Target: Achieve zero repeat NCRs by Q4.

5. KPI 3: Timely Closure of NCRs Objective: Ensure 90% of NCRs are closed within 14 working days. - Measured monthly. - Stretch Target: Reduce closure time to 10 working days by Q3.

6. KPI 4: Vendor and Contractor Quality Objective: Achieve 95% approval rate in vendor/contractor audits. - Measured bi-annually. - Stretch Target: 100% approval rate with key vendors by year-end.

7. KPI 5: Welding Quality Objective: Achieve less than 1% weld rejection rate across all projects. - Measured quarterly. - Stretch Target: Reduce rejection rate to 0.5% by Q4.

8. KPI 6: Timely Documentation Submission Objective: Submit 95% of QA/QC documentation on time. - Measured monthly. - Stretch Target: Achieve 100% timely submission for three consecutive months by Q4.

9. KPI 7: Customer Satisfaction Objective: Achieve 90% customer satisfaction in QA/QC activities. - Measured bi-annually. - Stretch Target: Maintain a score of 95% or higher by year-end.

10. KPI 8: Training and Competency Objective: Ensure 100% of QA/QC staff complete mandatory training by Q3. - Measured by Q3 completion. - Stretch Target: Include cross-training on advanced techniques.

11. KPI 9: Internal and External Audit Performance Objective: Complete 100% of scheduled internal audits. - Measured annually. - Stretch Target: Achieve 'no findings' in one external audit by year-end.

12. KPI 10: Cost of Poor Quality Objective: Reduce COPQ by 15% by Q4. - Measured annually. - Stretch Target: Achieve 20% reduction by year-end.

13. Conclusion These SMART KPIs will help establish a quality-focused culture in the company, drive continuous improvement, and ensure high performance in QA/QC operations.