Quality assurance services audit procedures.pptx

Quality audit

1. AUDIT Quality Assurance Service

2. n,h,;a md ¾ Yjhka úiska mj;ajk ,o . sKqu ms< sno mrSCIKh An examination of accounts by one or more duly authorized persons AUDIT ¦ gNny

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4. ú.Kkh ú.Kl ks¾Kdhl fl;rï ÿrg ls%hd;aul lr we;aoehs ks¾kh lsrSu ioyd idCIs , nd . ekSu;a tu idCIs úIhnoaO lreKq iu . úYaf,aIKh lsrSu ioyd isÿlrKq l%udkql+,$iajdëk iy , sÄ ; l%shdj,sh

5. First party auditing- m,uq md¾Yj ú.Kkh wdh;kh úiska ;u lghq ;= ú.Kkh lsrSu Second party auditing- fojk md¾Yj ú.Kkh . súiqulg fmr $ miq hï wdh;khla úiska tu ksIamdokh$fiajdj imhk wdh;kh ú.Kkhg ,la lsrSu Third party auditing- f;jk md¾Yj ú.Kkh iajdëkj yd m%; S;lrK wdh;khla u.ska lrk ú.Kkh Parties of Auditing

6. Type of Audit Adequacy Audit (Desk Top Audit)- m%udKd;aul ú.Kkh m%udKd;aul nj ioyd moaO;s f,aLK úu¾Ykh Trail Audit- mshu . ú.Kkh mj;ajk uq,sl;aj ú.Kkh Compliance Audit – wkql+,;d ú.Kkh iy;slh m%Odkh ioyd mj;ajk wjidk úYaf,aIKh

7. AFO Functioning of the organization as per the SLAF QAS requirements. Whether Policies declared in AFO are being adhered. Whether Procedures established in manuals are being followed. Whether Product of the organization is meeting the specification requirement.

8. PHASES OF AUDITING- ú.Kkkfha m%Odk mshjr Planning and preparation- ie,iqï lsrSu iy iqodkï ùu Performing- ú.Kkh meje;aùu Reporting & Follw up- jd¾;d lsrSu iy miq úmrï

9. PRE- ASSESMENT ACTIVITES- mq¾j ú.Kk l%shd Document review- f,aLK úu¾Ykh Initial Preparation(Development of Audit Matrix)- uq,sl iqodku ^ ú.Kl wdf õCIK m;% ieliSu & Devlopment of Audit Schedule- ú.Kk ld, igyka ieliSu Communication- ixksf õokh “High level” check lists- m%Odk wdf õCIK m;% A personal plan of action- mqoa ., ú.Kk mshjr ieliSu Detail ed or “low level” check list- iúia;r wdf õCIK m;% Opening Meeting- wdrïNl / iaùu Performance of Audit- ú.Kk isÿlsrSu Evaluate Results/Writing NCR- m%: sM , úYaf,aIKh$wkql +, fkdjk wjia:d jd¾;d.; lsrSu Closing Meeting- iudma ; / iaùu DETAILED PLANNING THE ON SITE AUDIT FORMAL REPORT- ú.Kk jd¾;dj CORECTIVE ACTION- ksjros lsrSfï l%shd AUDIT FOLLOW UP AND ONGOING SURVEILLANCE- flfrk miq úmrï iy wLKav mrSCIK

10. AUDIT LINE CYCLE - iuia : ú.Kk l%shdj,sh Plan ie,iqï lsrSu Audit ú.Kkh Evaluate Results m%; sM , úYaf,aIKh Corrective Action ksjros lsrSfï l%shd

11. Audit- ú.Kkh ú.Kl ks¾kdhl fl;rï ÿrg l%shd;aul lr we;aoehss ks¾Kh lsrSu ioyd idCIs , nd . ekSu;a tu idCIs úIhnoaO lreKq iu . úYaf,aIKh lsrSu ioyd isÿlrk l%udkql+,$iajdëk iy , s Å ; l%shdj,sh

12. MEASURMENT,ANALYSIS AND IMPROVEMENT ^ ñkSu " úYaf,aIKh iy jeä oshqKqj Monitoring and measurement ^ wëCIKh iy ñkSu & wNHka;r ú.Kkh (Internal audit) ;; a;aj l< ukdlrK moaO;sh - fuu wka;¾cd;sl m%ñ;sfha wjYH;d - wh;kh úiska ia:dms ; ;; a;aj l< ukdlrK moaO;sfha wjYH;d ie,iqï l< ms< sfj , j,g wkql +, jk nj iy - iM , f,I l%shd;aul flfrk nj iy mj;ajdf.k hk nj ks¾kh lsrSu jia ie,iqï l< ld, wka;r j,oS wNHka;r ú.Kk meje;aùu isÿ l< hq ;=h

13. MEASURMENT,ANALYSIS AND IMPROVEMENT ^ ñkSu " úYaf,aIKh iy jeä oshqKqj Monitoring and measurement ^ wëCIKh iy ñkSu & wNHka;r ú.Kkh (Internal audit)- cont…. ú.Kk jev ighk ie,iqï lsrSfïoS ú.Kkhg Ndckh jk l%shdj,s iy wxY j, mj;akd ;; a;ajh iy jeo.;alu fukau óg fmr isÿl , ú.Kkj , m%: sM,o ie,ls,a,g . ksñka ú.Kk ks¾kdhl úIh m:h jdr . Kk iy l%u m%ldYs ; l< hq ;=h ú.Kldêjreka f;arSu iy ú.Kkh lsrSu " ú.Kk l%shdj,sfha wmCImd;s nj ; yjqre jk mrsos isÿúh hq ;=h ' ú.Kldêjre ; ukaf.a jev ú.Kkh fkdl , hq ;=h ú.Kk ie,iqï lsrSfïoS iy meje;aùfïoS iy m%: sM , jd¾;d .; lsrSfïoS fukau jd¾;d mj;ajdf.k hdfïoS j.lSï iy wjYH;d f,aLK .; l%shdms,sfj,l ks¾jpkh l, hq ;=h fidhd.;a wkql +, fkdùï iy tajdg fya ;= neyer lsrSu ioyd ú.Kkh meje;afjk wxY$fldgia ioyd j.lsj hq ;= l< ukdldrS;ajh wksis m%udohlska f;drj l%shd l, hq ;=h tfia .;a l%shdud¾.j, i;Hhkh iy i;Hhk m%: sM , jd¾;d lsrSu miq.uk lghq ;= j,g we;=,;a úh hq ;=h

14. Quality Planning- ú.Kk ie < iqï THINK BEFORE YOU DO! ie < iqï lsrSug m%:u fydoska u;l ; nd.;hq ;= foa ! WHAT METHODS WHAT CONTROLS ? l= uk wdldrfha Wml%u yd l= uk wdldrfha wëCIK o @ WHO IS RESPONSIBLE & FOR WHAT? l= ula ioyd l= uk wh j.lSï orkafka o@

15. C CRITERIA IDENTIFIED ks¾Kdhl ioyd yÿkd . ekSu HOW TO CRITERIA APPLY? ks¾hd; wod , jkafka flfiao @ WHAT DO I WANT TO FIND OUT? ud úiska l= ula fidhd .; hq ;= o@ CHECK LIST (DEFINES SAMPLE) wdf õCIK m;% ksheos HOW SHALL I FIND THESE THINGS OUT? fuu lreKq fidhd . kq , nkafka flfiao @ WHAT QUESTIONS SHALL I ASK? l= uk wdldrfha m%YaK úuish hq ;=o@ SAMPLE SELECTED kshos f;dard . ekSu HIGH LEVEL m%Odk wdf õCIK m;% PLAN OF ACTION iúia;r l%shd we;=,;a ùu LOW LEVEL iúia;r wdf õCIK m;% C CRITERIA SATISFIED ks¾hd; l= ulao @ DETAILED PLANNING iúia;r ie,iqï lsrSu

16. THE PROCESS CONTROLS md,k Wml%u INPUTS - fhojqï OUTPUTS - ksujqï Interacting activities Materiel wuqøjH Information f;dr ;=re Requirement wjYH;djhka Skilled People mqyqKq fiajlhska Product- NdKav Service- fiajd Information- f;dr ;=re Records (Evidence) jd¾;d ^ idCIs & Work Environment jev mrsirh Equipment (Building, Facilities etc) WmlrK yd h á ;, myiqlï

17. ú.Kk wdf õCIK m;% iy iúia;r l%shd ie,eiau Development of Audit Checklist and action Plan

18. ú.Kkfha m%Odk mshjr Phases of Auditing ie < iqï lsrSu iy iqodkï ùu (Planning & Preparation) ú.Kkh meje;aùu (Performing) jd¾;d lsrSu yd miq úmru (Reporting & Follow up)

19. mshjr 1 wod , jk l< ukdldr ks¾kdhl yÿkd . ekSu Identify Management Criteria applicable mshjr 2 fuu ks¾kdhl n,mdkafka flfiaoehs ks¾Kh lsrSu Determine how criteria relate to activties mshjr 3 ú.Kl úiska l= ula ia:dms ; l, hq ;= oehs yÿkd . ekSu Identify what the auditor must establish mshjr 4 m%Odk wdf õCIK m;% ie < iqï lsrSu Develop high level check list mshjr 5 iúia;r ú.Kk mshjr ie < eiau ; SrKh lsrSu Decide plan of action mshjr 6 iúia;r ú.Kk wdf õCIK m;% ie < iqï lsrSu Develop low level check list

20. m%Odk wdf õCIK m;% High Level Check List

21. Audit Base REQTS INTENTIONS PROCEDURES ETC AUDITOR’S CHECK LIST uq,sl Base Criteria fjkia l, Modified by

22. NdKav mrSCId msrs ú;rhka iïmdokh jk iúia;r l%shdoduh RECEIVE REQUIRMENTS wjYH;djhka Ndr . ekSu PROPOSE DESIGN ks¾udK fhdackd DESIGN PARTS fldgia ks¾udKh REVIEW DESIGN ks¾udK yd úu¾Ykh BUILD MODELS wdlD;sh ; ekSu PRODUCE DRAWINGS iE,iqï weoSu PRODUCE TSET SPECS mrSCId msrsú;r ksmehqu

23. wod , mrSCId msrsú;rhka iïmdokh iy md,kh ISO 9001 ys 4.2.3 wjYH;djkag wkql+,j isÿlrkafkao @ ARE TEST SPECIFICATION WRITTEN AND CONTROLLED IN ACCORDANCE WITH THE ISO 9001 REQUIRMENT OF 4.2.3?

24. m%Odk wdf õCIk m;% High Level Check List ARE TEST SPECIFICATIONS CONTROLLED? mrSCId msrsú;rhka md,kh lrkafkao @ IS THERE A DOCUMENT PROCEDURE FOR CONTROLLING TEST SPECIFICATION? mrSCId msrsú;rhka md,kh lsrSu ioyd , s Å ; ls%hd ms< sfj;la ; sfío @ DOSE THE DOCUMENT PROCEDURE ADDRESS ISO 9001 REQUIRMENTS 4.2.3 a),b),c),d),e), and g)? l%shdms < sfj;ska m%ñ;sfha 4.2.3 w isg W! olajd jQ Wm j.ka;s wdjrKh jkafkao @ ARE TEST SPECIFICATIONS APPROVED FOR ADEQUACY PRIOR TO ISSUE? mrSCId msrsú;rhka tajdfhA iïmq¾K nj ioyd ksl =;a lsrSug fmr wkqu ; lrkafkao @ ARE TEST SPECIFICATION RE-APPROVED WHEN REVIEWED AND UPDATED? mrSCId msrsú;rhka úuraIkh iy w ¨;a l< úg kej ; wkqu ; lrkafko @ ARE CHANGES TO TEST SPECIFICATIONS IDENTIFIED? mrSCId msrsú;rhka msrsú;rhkag lrk ,o fjkia lï yÿkd .; yelso @ ETC.

25. ;; a;aj ix.%y wjYH;djka Quality Manual Requir