Role of communication

Role of communication on different organization. Communication should be sound in any organization.

1. Role of communication
Govinda Neupane
[email protected]
[email protected]
www.govindaneupane.com.np
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2. Introduction
Communication is a natural process that
involves at least two living things.
Communication skills are some of the most
important skills that we need to succeed in
the workplace.
Communication in an organization,
therefore, is a process that involves at least
two people – a sender and a receiver.
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To Plan your communication:
Understand your objective. Why are you
communicating?
Understand your audience. With whom are
you communicating ? What do they need to
know?
Plan what you want to say, and how you’ll
send the message.
Good communicators use the KISS (“Keep
it simple and Straight forware”) principle.

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Organizational
Communication
The exchange of information may be over
formal and informal channels/network.
Formal networks can however be very
complicated, including hundreds of people and
a lot of hierarchical levels depending on the size
of organization.

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Results of communication
Failure
Lost of Business/goodwill
Waste of money and time
Lowered productivity
Poor co-ordination and control
Frustration and hostility
Dissatisfaction with others
Lowered morale and loss of team spirit
Conflict and arguments
High employee turnover

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Communication Series

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Conclusion
Seven Cs of good information
•Clear
•Concise
•Concrete
•Correct
•Consistent
•Complete
•Considered Cross Cultural Factors

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Reference

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