Frederick Winslow Taylor - Father of Scientific Management - “the first man in history who did not take work for granted…”
Principles of Scientific Management
1. Develop a scientific approach for each element of an individual’s work to replace rule-of-thumb guidelines
2. Scientifically select, train, teach and develop each worker
3. Be cooperative with workers to ensure that the job matches plans and principles
4. Ensure equal division of work and responsibility between managers and workers
Taylor ’ s experience in three companies
Midvale Steel: - “soldiering” of workers was observed - differential rate system
Bethlehem Steel Company: - improved the efficiency of the company yard gang
Simonds Rolling Machine Company: - improved productivity, quality, worker morale and wages
Job analysis Time-and-motion studies Standardization of processes Piece-rate method Motivation by monetary considerations
Frank and Lillian Gilbreth - worked as a husband-and-wife team in their study of work - used time and motion study as their principal tool
Frank Gilbreth studied bricklaying and changed the structure of such task
They labeled their work as therbligs . The Gilbreths are also known for their child-rearing practices.
Henry L. Gantt - focused on “control” systems for shop-floor production scheduling - Gantt Charts
He established quota systems and bonuses systems for workers ( gainsharing ) social responsibility
Scientific Management and the Model-T
Limitations of Scientific Management
simplistic motivational assumptions w orkers were viewed as part of a machine e xcluded senior (top) management tasks
Conclusion: Scientific management helped organizations in achieving productivity and efficiency using scientific methods and techniques. This is through employing various work analysis techniques such as time and motion study. Through such, a “one best way” of doing tasks had been developed to eliminate unnecessary and time-killing movements.
Conclusion: Ultimately , scientific management had been an essential body of knowledge in improving work. Such theory, although considered classical, is still applied among established organizations today.