scom

system center operational manager

1. System Center Operations Manager An Overview By - Nitin Ankushkar Hcl Trainee Vedicsoft

2. Operations Manager 2004 MOM 2005 RTM 2005 MOM 2005 SP1 2007 SCOM 2007 RTM 2008 SCOM 2007 SP1 2009 SCOM 2007 R2 2012 SCOM 2012 2010 SCOM 2007 R2 – CU1, CU2, CU3, CU4

3. What we heard

4. Holistic view of Application Health Reduced TCO of Management Infra Simple and Powerful Visualizations decreasing time to value IT Pro Visibility MTTR

5. Holistic view of Application Health Reduced TCO of Management Infra Simple and Powerful Visualizations decreasing time to value IT Pro Visibility MTTR Simple Topology requirements enables lower costs in hardware / maintenance / configuration Reliable Environment enables no blackout in monitoring and reduction in labor costs for troubleshooting Consistent operational continuity enables focus to shift from support -> innovation in IT organizations

6. Disaster Recovery with OpsMgr 2012 OpsMgr 2007 R2 Install Operations Manager 2007 from the installation media After Operations Manager is installed, immediately stop the SDK service to prevent the RMS from sending data to the Operational database. Install any additional hotfixes previously installed with your original installation Delete the Operations Manager database created from your OpsMgr installation in step 1 Restore the latest Operations Manager database created from your SQL backup Restore the RMS encryption keys Import any additional management packs that were loaded to your old management server or changed and backed up after your last Operational database backup Install the Web console Start the SDK service. Operations Manager will now be functional OpsMgr 2012 Install Operations Manager 2012

7. OpsMgr 2007 R2 – Deployment Topology Provides the following services: Console access Alert n otifications Connectors to other mgmt systems Health aggregation Introduces the following customer challenges: Performance and scalability bottleneck High end hardware required High availability requires clustering

8. OpsMgr 2012 – Deployment Topology X Challenges Addressed: Out of the box HA Ability to run on commodity hardware

9. In OpsMgr 2007 R2: Managed by a single MS In OpsMgr 2012: Managed by Pool OpsMgr 2012 – Deployment Topology X

10. Reducing Mgmt Infra TCO Summary 1 step setup of High Availability on commodity HW Support for automatic Device monitoring failover

11. Holistic view of Application Health Reduced TCO of Management Infra Simple and Powerful Visualizations decreasing time to value Simple dashboards enable 360 view in a single tool Reliable information enables easy reconciliation of internal monitoring with end user experience Personalized views provides relevant information Consistent views across multiple interfaces IT Pro Visibility MTTR

12. Expanding the IT Pro’s Visibility Operations Manager 2007 SP1

13. Expanding the IT Pro’s Visibility Operations Manager 2007 R2

14. Expanding the IT Pro’s Visibility Operations Manager 2012

15. Infrastructure Monitoring (OS, SQL, IIS) Application Monitoring (.NET, J2E) End User Experience (Synthetic Transactions) Infrastructure Monitoring (Network) Consistent UX (Console, Web, SharePoint) Service Owner Infra Owner CIO New New Improved 360 – Holistic View of Health 360 is a function of monitoring that gives customers visibility to the underlying application environment(s) or infrastructure

16. Network Monitoring Multi-vendor support Multi-protocol support Server to network dependency discovery

17. Network Monitoring Demo

18. Network Summary Dashboard

19. Vicinity Dashboard

20. Network Interface Dashboard

21. Holistic View of App Health (Network Infra) Vicinity Dashboard showing contextual Network Map Summary Dashboard of Network Devices See Network Device Details and Health

22. Infrastructure Monitoring (OS, SQL, IIS) Application Monitoring (.NET, J2E) End User Experience (Synthetic Transactions) Infrastructure Monitoring (Network) Consistent UX (Console, Web, SharePoint) 360 is a function of monitoring that gives customers visibility to the underlying application environment(s) or infrastructure Service Owner Infra Owner CIO New New Improved 360 – Holistic View of Health

23. J2E in SCOM Supported Platforms in SCOM : Operating Systems Windows Java EE Application Servers WebSphere 6.1 & 7.0 WebLogic 10gRel3 & 11gRel1 JBOSS 4.2 & 5.1 (JVM 1.5+), JBOSS 6 (TBD) Tomcat 5.5 & 6.0 (JVM 1.5+), Tomcat 7 (TBD)

24. JEE Application Server (JBOSS, Tomcat, WebSphere , WebLogic ) JEE Application Server (JBOSS, Tomcat, WebSphere , WebLogic ) Java EE Monitoring Windows OS JEE Application Server (JBOSS, Tomcat, WebSphere , WebLogic ) Web Server Message Queues Connection Pools Naming Service Transaction Service …. …. …. Monitor App Server Monitor App using standard MBean Monitor App using custom MBean 1 2 Application Application 3 Application Java Management Extension MBean Store

25. Java EE Monitoring Overview JEE Application Servers Automatic discovery Availability monitoring Performance Monitoring Memory Garbage Collection Threads Class Loader JIT Compiler JEE Applications Automatic discovery Application module discovery Availability monitoring Template based custom monitoring

26. The AVIcode Solution 24x7 LOB application monitoring (web app and services) Detect performance and exception events No source code modifications End-to-end transaction tracking Application availability monitoring End-user health monitoring Isolate where the events occurred 27

27. Application Monitoring Demo

28. What’s the end result?

29. Holistic View of App Health (App Monitoring) Out of box App Discovery and Monitoring Easy to understand Application failures via Resource View Useful Dev information for efficient escalation Increased time to value without custom MP authoring

30. Holistic view of Application Health Reduced TCO of Management Infra Simple and Powerful Visualizations decreasing time to value IT Pro Visibility MTTR Simple creation and customization of Dashboards through Templates and Widgets Personalized Dashboards enable increased service owner efficiency and troubleshooting Consistent views across all consoles enable users to see and share Dashboards with various owners (Infra, Service, and Managers)

31. Consistent Experience – Desktop Console

32. Consistent Experience – Web Console Desktop Console

33. Consistent Experience – SharePoint Desktop Console Web Console

34. Dashboards OpsMgr 2007 R2 Create all your views first Configure each one Organize them in a folder Tell your team it’s part of a Dashboard so they don’t change them Create a custom view to contain others Add your views to into your custom view OpsMgr 2012 Create Rich and Flexible Dashboards

35. Demo Visualizations via Dashboard

36. Simple and Powerful Visualizations via Dashboards Easy to create Dashboards from Windows and Web Console Easy to customize data visualizations via Widgets Dashboard and Widgets delivered through MPs Show Dashboards in SharePoint

37. Session Objectives and Takeaways Session Objectives: Introduction to System Center Operations Manager. Understand how System Center Operations Manager : Helps reduce the customer’s Mean Time to Resolution Expands the IT Pro’s visibility of their environment

38. 40 of 42 Any questions?

39. Thank you!