SKILL EDUCATION
CBSE SUBJECT
402
INFORMATION TECHNOLOGY
PART B
UNIT 1
INTRODUCTION TO IT AND ITES
Size: 24.86 MB
Language: en
Added: Aug 01, 2024
Slides: 37 pages
Slide Content
1 By Dr.Sivakrishna Yadav Golla INFORMATION TECHNOLOGY (SUB. CODE – 402) JOB ROLE: DOMESTIC DATA ENTRY OPERATOR Qualification P ack : Ref. Id. SSC/Q2212 Sector : IT & ITeS Information Technology (IT) and Information Technology enabled Services (IT– ITeS )
Course overview Role: A Data Entry Operator/Analyst enters data into applications and databases, maintains records, and ensures effective organization. Responsibilities: Data entry Record keeping Data management Security of data and network Work Environment: Typically indoors, using computers and electronic devices. Skills Needed: Computer literacy Fast typing Organization Concentration Communication Growing Demand : As offices adopt computerization, the need for data entry professionals is increasing. 2
OBJECTIVES OF THE COURSE: Familiarization with IT and IT-Enabled Services: Introduce students to the world of information technology (IT) and services that rely on IT. Practical Skills Development: Provide in-depth training in data entry, internet usage, and related tools. Develop practical knowledge of digital documentation, spreadsheets, and presentations. Understanding Database Management: Enable students to comprehend database management systems. Keep them updated on digital record-keeping practices. 3
Employment Readiness: Equip students for potential employment in various sectors, including private companies, public organizations, ministries, courts, and legislative assemblies. 5. To develop the following skills: o Data Entry and Keyboarding skills o The concept of Digital Documentation o The concept of Digital Presentation o The concept of Electronic Spreadsheet o The concept of Databases o Internet Technologies 4
the salient features of being a data entry operator/analyst into a concise summary: Essential Skills: Computer Literacy: A strong understanding of Office applications and general computer operations. Clerical and Administrative Techniques: Knowledge of organizational processes. Data Analysis: Ability to work with data effectively. Performance Expectations: Fast Typing: Speed and accuracy are crucial. Efficiency: Performing tasks promptly and effectively. Skill Enhancement: Continuously improve computer, numerical, and literacy skills. These skills can open up new career opportunities. 5
Contents Unit 1 : Introduction to IT– ITeS Industry Unit 2 : Data Entry and Keyboarding Skills Unit 3 : Digital Documentation Unit 4 : Electronic Spreadsheet Unit 5 : Digital Presentation 6
Unit 1 Introduction To IT – ITeS Industry 7
Information Technology (IT) and Information Technology-enabled Services ( ITeS ) Information Technology (IT): Involves creating, managing, and exchanging information using computer hardware and software. Advantages for businesses: Reaching more potential customers. Streamlining operations and cutting costs. Increasing efficiency and maximizing profit. Improving customer service and relationships. 8
Information Technology-enabled Services ( ITeS ): Utilizes IT to enhance organizational productivity. Career options include call centers, payroll, medical billing, legal databases, and more. BPO (Business Process Outsourcing) services fall under ITeS and contribute to business performance. 9
BPM Industry in India: Driven by the business process management (BPM) sector within IT. Benefits for India: job creation, income growth, and export promotion. BPO services in India are well-developed and quality-focused. 10
Industry Structure: Multinational Corporations (MNCs) serve both domestic and international customers. Indian Service Providers (ISPs) operate globally, with headquarters in India. Global In-House Centers (GICs) meet the demands of their parent firms. 11
Business Applications: IT is integral to business operations, including banking, insurance, marketing, and more. Companies rely on IT systems for efficiency and competitiveness. 12
Home Computing : Personal computers enable remote work, financial management, gaming, and communication. They’re versatile tools for everyday tasks. 13
Everyday Life : Embedded software in appliances (like washing machines and microwaves) simplifies our lives. Computers help us organize work, appointments, and contacts. 14
Libraries and IT : Libraries use barcodes and computer systems to manage book collections efficiently. 15
Workplace Productivity : Computers and software enhance office productivity. Modern companies depend on the Internet and Office software. 16
ICT in education: Classroom Applications : E-learning classrooms Smart-board presentations Educational videos (e.g., experiments) Creating images and videos Desktop publishing (magazines, letters, documents) Educational games Learning via CD-ROMs and online resources 17
Education Anywhere, Anytime : The website ePathshala and mobile apps provide access to NCERT textbooks online. Wide-ranging websites and apps offer educational materials on various topics. 18
Teaching Aids and Media : ICT serves as a teaching aid: Visuals (pictures, animations, audio-visuals) enhance subject explanations. Presentations make lessons engaging. Computers help organize lessons and gather relevant information. Learning Management System (LMS) : LMS benefits students by allowing: Learning anytime, anywhere. Query submission and forum participation. Co-curricular activities via video. Parental monitoring of progress. 19
Entertainment and IT: Internet : A major entertainment hub. Activities : Downloading movies, gaming, multimedia creation. Visual and Aural Effects : Computers enhance the experience. Communication and IT : Forms : Images, speeches, messages. Computer Use : Video conferencing, email, chat, FTP. 20
Business and IT : Commercial Environment : Computers manage: Stock Payroll Budgets Sales analysis Financial forecasting E-Commerce : Online transactions made efficient. Marketing : IT streamlines customer interactions. 21
IT in Science and Engineering : CAD and CAM : Scientists and engineers use specialized software for designing, simulating, and testing complex structures. Scientific Computations : Computers handle intricate mathematical calculations. Visualization : They help visualize three-dimensional objects. IT in Banking : Online Banking : Banks conduct most business online. Data Tracking : Computers manage customer data and transactions. Online Transactions : Recurring deposits (e-RD), fixed deposits (e-FD), and money transfers (NEFT, RTGS) happen seamlessly. IT in Insurance : Record Keeping : Insurance companies maintain up-to-date records using computer databases. Policy Management : Computers handle policy details—starting dates, instalments, maturity, interest, benefits, and bonuses. 22
IT in Marketing : Computers create engaging advertisements using arts and graphics. Marketing aims to fulfill selling objectives. IT in Healthcare : Hospital Management System : Tracks patient records and handles administrative tasks. Medical Equipment : ECG, EEG, ultrasound, and CT scans rely on computerized systems. Surgical Tools : During complex surgeries, computers monitor patients’ health. 23
Computerized Axial Tomography (CAT) Machine : Creates 3D images of bodily components. Aids in disease diagnosis. Magnetic Resonance Imaging (MRI) Machine : Uses strong magnetic fields and radio waves to create detailed internal organ images . Valuable for diagnosing and treating diseases. Electrocardiogram (ECG) Machine : Tracks heartbeats. Records electrical impulses as a graph. 24
Cardiac Screening Machine : Reveals heart anatomy and physiology. Diagnoses heart conditions and suggests treatment. Electroencephalography (EEG) Machine : Captures brain activity. Displays electrical impulses on a computer screen. Blood Sugar Testing Machine : Analyzes blood samples to calculate glucose levels. Blood Pressure Measuring Machine : Measures blood pressure—whether at rest or during physical activity. 25
Digital India and E-Governance : Digital India and e-governance initiatives exemplify IT in government. E-governance uses ICT to communicate and provide services to the public. Numerous official Indian government websites facilitate e-governance. Benefits of E-Governance : Efficient service delivery Transparency Accessibility for citizens 26
Specific Applications : Income Tax and Sales Tax Departments : Use computer systems for efficient operations. Voter List Preparation : IT aids in maintaining accurate voter records. PAN Card Preparation : Streamlined through digital processes. Online Government Services : Citizens can access various services online. Electronic Voting : Replaces traditional ballots in elections. State Election Commission Websites : Enable voter registration. 27
Q1: What is Information Technology? A1: Information Technology means creating, managing, storing, and exchanging data using various methods like computer software , hardware and communication methods. Q2: What are Information Technology enabled Services ( ITeS )? A2: ITeS refers to industries that use Information Technology to provide quality services, including web-enabled services or remote services to improve work efficiency. Examples include call centers, data entry, and tech support Q3: What is BPO? A3: BPO stands for Business Process Outsourcing. It refers to business operations performed by an outside service provider. Q4: Name four examples of BPO services. A4: Four examples of BPO services are: 1. Financial and Accounting Services 2. Taxation and Insurance Services 3. E-Publishing and Web Promotion 4. Legal Services and Content Writing Q5: What are the three main structures of the IT-BPM industry? A5: The three main structures are: 1. Multinational Companies (MNCs) 2. Indian Service Providers (ISPs) 3. Global In-house Centers (GIC) 28
Q6: How is IT used in libraries? Computer software manages book issuance and returns. Barcodes help track books and availability. E-libraries are becoming popular in schools. Q7: Name three ways ICT is used in classrooms. A7 : ICT is used in classrooms through: 1. E-learning classrooms 2. Smart-board presentations 3. Videos on experiments Q8: What is a Learning Management System (LMS)? A8 : An LMS is a system used by schools to manage their school system, including attendance, results, and student data. Q9: Name IT applications used in healthcare. : Hospital Management System : Patient records and administrative tasks Medical Imaging : CAT (Computerized Axial Tomography) and MRI (Magnetic Resonance Imaging) machines ECG (Electrocardiogram) and cardiac screening machines EEG (Electroencephalography) for brain activity monitoring Q10: How does the government use IT in public services? A10 : The government uses computer applications to provide information about schemes and policies to a large number of people through web portals and applications. 29
What is the IT BPM Industry? The IT BPM (Business Process Management) industry in India contributes significantly to the economy. It creates jobs, increases income levels, promotes exports, and contributes to GDP growth. Pros and Cons of Using ICT (Information and Communication Technology) : Advantages : Quick communication Access to digital content anytime, anywhere New employment opportunities Enhanced teaching through ICT tools Disadvantages : Security risks (hackers, viruses) Inaccurate information online Potential harm to computer systems 30
Precautions for Safe ICT Use : Install and update antivirus software. Use encryption tools for file protection. Clear browser history on shared computers. Choose strong passwords. Avoid clicking unfamiliar links. Four Main Sub-Sectors in the IT-BPM Industry : IT Services Business Process Management (BPM) Software Products Engineering Research & Development Examples of IT in Everyday Life : Internet usage Grocery store systems Mobile phone technology Online banking GPS navigation Broadcast radio and television 31
Various Processes of Education Using IT : ICT in the Classroom : E-learning classrooms Smart-board presentations Educational videos (e.g., experiments) Creating images and videos Educational games Desktop publishing (magazines, letters, documents) Education Anywhere, Anytime : Accessing NCERT textbooks online Exploring educational websites and mobile apps Connecting with instructors or trainers online Teaching Aids and Media : Using graphics, animations, and audio-visuals Engaging presentations Lesson planning with computers Gathering relevant information Learning Management System (LMS) : Flexible learning anytime, anywhere Forum participation Co-curricular activities via video Parental monitoring of progress 32
Software Used in Digital Communication : WhatsApp Social media platforms Online chat software E-conferencing tools Email services Purpose of IT in Business : Payroll calculations Budgeting Sales analysis Financial forecasting Stock management and maintenance Prominent Areas Where IT Is Used in Science and Engineering : Complex scientific calculations Computer-aided design (CAD) and computer-aided manufacturing (CAM) Data storage and complex simulations 33
Uses of IT in a Banking System : Managing customer data and transactions Conducting online transactions (e-RD, e-FD, NEFT, RTGS) Indian Government Websites Providing IT-Enabled Services : e-Governance Portal Digital India National Scholarship Portal e-Post Office Income Tax Department https://india.gov.in https://epfinid.gov.in https://irctc.co.in https://potal1.passportindia.giv.in https://indiapost.gov.in 34
Home Work Running notes QA Mind Map Chart Dictation Slip Test Practical Project 35