SlideEgg_100540-Relationship Building Skills.pptx

relationship building

1. Relationship Building skills Active Listening Fully concentrate, understand, respond, and remember what the other person says. Empathy The ability to understand and share the feelings of another, to "put oneself in another's shoes." Communication Articulate your thoughts clearly and effectively. Understand verbal, non-verbal. Trustworthiness Being reliable and keeping confidences, which helps in building trust in relationships. Adaptability Adjusting to different personalities and situations without becoming unsettled.