Soft Skills Training Workshop.pdf and personally building

Overall Personality Building and Character Development with best of Human nature built with Values Principles and Ethics. The behavioural is of utmost importance in any service industry professional journey of someone's career. Overall the soft skills development is of paramount importance to every working professionals as they deal with different human beings. Hope this helps everyone in fulfilling their career dreams by achieving it

1. SOFT SKILLS TRAINING WORKSHOP

2. DECODING SOFT SKILLS

3. SOFT SKILLS COMPONENTS
CHARACTER PERSONALITY
BEHAVIOUR
•DRESS
•SPEAK
•WALK
•ACT
•HOW WE LOOK
•HOW WE TALK
•HOW WE REACT
•HOW WE OBSERVE
•WHO WE ARE
•HOW WE CARRY
•WHAT WE REPRESENT
•HOW WE THINK

5. CHARACTER
1)SMILE
2)RESPECT
3)DRESS TO IMPRESS
4)ORIGINALITY
5)BODY LANGUAGE
6)EMPATHY
7)CONFIDENCE
8)COMMUNICATION
THE IMPACT OF FIRST IMPRESSIONIS THE KEY

7. KEY TRAITS OF
HUMAN
CHARACTER

8. THE IDEAL SELF

9. LEADERSHIP QUALITIES AT WORK

10. HOW DOES COMMUNICATION HAPPEN?
TALKING LISTENING HEARING
Paying Attention to
Details
Not Paying Attention to
Details
ACTIVE
AND Giving an
Appropriate response-
hmm, yes, alright or Nods

11. BEHAVIOUR
ADULT EGOPARENT EGOCHILD EGO
WHEN YOU BASE
YOUR OPINION OF
THAT OF A CHILD
WHEN YOU BASE YOUR OPINION
FROM WHAT YOU HAVE LEARNT
FROM YOUR PARENTS, TEACHERS,
ELDERS etc.
WHEN YOU BASE YOUR
OPINION BY WEIGHING
THE PROS AND CONS OF
A SITUATION

12. HUMAN BEHAVIOUR SPECTRUM

13. BEHAVIOURAL CHANGE FACTORS

14. PROFESSIONAL BEHAVIOURS

15. BEHAVIORAL STRUCTURE AT WORKPLACE

17. PERSONALITY MATRIX

18. HUMAN
PERSONALITY
CHARACTERISTICS

19. DESIRED
PERSONALITY
TRAITS
FOR
HOSPITALITY
PROFESSION

20. INDIVIDUAL PERSONALITY VARIANTS

21. Focus Areas for
PERSONALITY DEVELOPMENT

22. HUMAN
MINDSET
DRIVEN
PERSONALITY

23. SELF IMPROVEMENT PATH

24. TYPES OF GUESTS
1)ANGRY
2)AGGRESSIVE
3)ABUSIVE
4)RACIST
5)DRUNK
6)IRATE
7)TALKATIVE
8)KNOW-IT-ALL
9)FLIRTATIOUS
10)SARCASTIC
11)DEMANDING
12)EGOISTIC

25. HOW TO TAKE CONTROL OF GUESTS