Stakeholder Management (Project Management) Presentation

A stakeholder is someone who has an interest in or who is affected by your project and its outcome. This may include both internal and external entities such as the members of the project team, project sponsors, executives, customers, suppliers, partners and the government. Stakeholder management is the process of managing the expectations and the requirements of these stakeholders.

1. Stakeholder Management Arpit Gupta

2. Lack of etiquette and manners is a huge turn off.   KnolX Etiquettes Punctuality Join the session 5 minutes prior to the session start time. We start on time and conclude on time! Feedback Make sure to submit a constructive feedback for all sessions as it is very helpful for the presenter. Silent Mode Keep your mobile devices in silent mode, feel free to move out of session in case you need to attend an urgent call. Avoid Disturbance Avoid unwanted chit chat during the session.

3. Introduction Identifying Stakeholders Communication Strategies Managing Expectations Feedback Mechanisms Mitigating Risks Measuring Success Conclusion

4. Introduction Understanding stakeholder engagement is crucial for successful software development. It involves building relationships and involving stakeholders in the decision-making process. Effective engagement leads to better products and increased satisfaction

5. Identifying Stakeholders Identify all relevant stakeholders and Understanding their needs and expectations is essential for successful engagement. Key Actions: Identify all relevant stakeholders Understand their needs Assess their expectations Ensure successful engagement Some key stakeholders are: End Users Business Owners Project Managers Developers

6. Communication Strategies Establish clear and consistent communication channels with stakeholders. Regular updates, feedback sessions, and open forums are essential to keep stakeholders informed and engaged. Importance: Clear communication fosters trust and collaboration, vital for project success. Channels: Choose channels based on information nature and stakeholder preferences (e.g., emails, meetings, project management tools). Tailoring: Customize messages to suit stakeholders' expertise and interests, avoiding technical jargon for non-technical audiences. Updates: Regular progress updates and status reports ensure stakeholders stay informed about project status, milestones, and risks.

7. Managing Expectations Set clear expectations and goals for the project. Managing stakeholder expectations through transparent communication and realistic goalsetting is crucial for successful engagement Clear Objectives: Set precise project objectives and scope to avoid ambiguity. Scope Management: Monitor and control scope creep to prevent project derailment. Realistic Timelines: Establish achievable timelines and milestones. Change Management: Implement effective processes for managing changes while maintaining project stability.

8. Feedback Mechanisms Implement effective feedback mechanisms to gather input from stakeholders. Surveys, interviews, and user testing provide valuable insights for improving the software development process Importance: Feedback ensures stakeholders' voices are heard and incorporated into the project. Channels: Provide various feedback channels such as surveys, feedback forms, and direct communication. Regular Feedback Sessions: Schedule regular feedback sessions to gather input from stakeholders at key project stages. Actionable Feedback: Encourage stakeholders to provide specific and actionable feedback to drive improvements. Transparent Communication: Communicate how feedback will be collected, reviewed, and acted upon to foster trust and transparency.

9. Mitigating Risks Identify and address potential risks associated with stakeholder engagement. Proactively managing conflicts and addressing concerns helps in maintaining positive stakeholder relationships.

10. Measuring Success Clear Objectives: Define measurable project objectives aligned with stakeholder expectations. Key Performance Indicators (KPIs): Identify and track KPIs such as project milestones achieved, stakeholder satisfaction levels, and adherence to budget and timeline. Feedback Analysis: Evaluate feedback from stakeholders to gauge satisfaction and identify areas for improvement. Adaptation and Improvement: Measure success not only in terms of meeting initial goals but also in the adaptability and continuous improvement demonstrated throughout the project lifecycle. Regular Review: Conduct regular reviews to assess progress and adjust strategies as needed to ensure continued success.

11. Conclusion Effective stakeholder engagement is vital for successful software development. By involving stakeholders throughout the process, addressing their needs, and maintaining open communication, projects can achieve greater success.