Standard Operating Procedure  (SOP)

Standard Operating Procedure (SOP)

1. Presentation for ABC…XYZ
WELCOME TO THE SESSION

3. What is SOP ?
AStandardOperatingProcedure(SOP)isasetof
documentthatprovidesstep-by-stepclear-cutdirections
andinstructionscompiledbyanorganizationtohelp
professionalcarryoutcomplexroutineoperations.

4. Purpose of SOP
ThepurposeofhavingaSOPwouldbetoensurethat
everymemberfromdifferentdepartmentsof
organizationiscapableoffulfillingtheirdutiesand
obligationsregardlessofthepresenceofanprofessional
inchargeisthereornot.

5. Importance and Benefits of SOP
Maintaining the Quality Standard following the
Compliance and Consistency.
Simplifying Performance Management and Evaluation.
Establish the Chain of Command and Accountability.
Reduce errors and enhance productivity and efficiency .

6. Importance and Benefits of SOP (Contt…)
Assign and follow up the work easily.
Readiness for Future Growth.
Providing Safe Working Environments.
Save Time and Cost.
Better way of Management and Communication.

7. SOP Manual
SOPmanualsmakestheorganizationsystemdriven&not
peopledependent,bringsclarityonthewayorganizationsand
itsvariousdepartmentsfunctionandhelpstoidentify&bridge
thegapsbetweeninternalprocesses.SOPsandpoliciesare
notimplementedtoeliminatepeoplefromsystembuttogive
directiontopeoplewithinthesystem,sothatsystemsguide
peopleandavoidpeopletocreatesystemsorworkbeyond
qualitysystemsframework.

8. SOP Manual Lifecycle
Scope&Purpose:Usingarea,process,department,andstages
ofSOP.Specificlimitationsorexceptionsthatneedtobecalled
out,SOPrequired,togiveguidancetostaff,tomeetlegislation,to
removerelianceonexpertstaff.
Audience&Author:Languageskillsthroughtohavingdifferent
nationalities,reviewandgiveconsiderationstotheknowledge
levelsofthegroupsofpeoplewithinaudience.Considerthesite
andlocationandcollaborationmethod.
Format&WritingStyle:BestSOPisanenvironmentalSOP,
whereadocumentorprocedureisnotrequiredatall.Consider
Preexistinglayout,Flowcharts,Hierarchicalstepsandkeepsimple
list.

9. SOP Manual Lifecycle Contt…
Test&Adjust:Mostthingsitisbesttogothroughatestand
adjustphasewithourSOP.
Distribute&Train:LanguageskillsEnsurethatourstaffreadthe
SOP,understanditandcanadheretoitintheirdaytodayroles.
Review&Update:Beitregulatory,structural,legal,physical,or
staffbased,theenvironmentourSOPisoperatingwithinisalmost
certainlyaneverchangingone.WeneedtoensurethatourSOP
risestothechallengeofstayingcurrentandrelevantinorderforit
tostilldoitsjob.

10. What are SOPs
StandardOperatingProcedures(SOPs)arethe
documentedprocessesthatacompanyhasinplace
toensurethatservicesandproductsaredelivered
consistentlyeverytime.SOPsareoftenusedto
demonstratecompliancewiththeregulationor
operationalpracticesandtodocumenthowtasksmust
becompletedatoneorganization.

11. Why do Organization need SOPs
SOPswilldoisensurethatyouhaveastructured
qualitysystemandprocessesinplace,qualified
employees,andamotivatingcompanyculture.SOPs,in
theirpurestformsupporttherightpeopleintheright
environment.
SOPshelpyoutoevaluatemorethanwhatyou’redoing
nowbutalsohelpyoudecidehowtomoveforward.

12. Before SOP

13. SOP Coverage
AstandardoperatingprocedureorSOPareasetof
instructionsthataddresstheWHO,WHAT,WHERE,
WHY,WHENANDHOWofanactivity.
Itissaidthat“Onlythingsthatcanbedefined&
measured,canbeimproved”.

14. After SOP

15. Plan of ABC…XYZ for SOP
TodevelopaSOPthatcouldbemaintainandfollowfor
managingthedepartmentalactivitiesthroughthe
system.DetailSOPswillbedevelopedandallthe
departmentandthepersonnelwillmaintain,followand
performtheiractivitiesaccordingtotheSOPguidelines.

16. Plan to Develop ABC…XYZ SOP
StandardOperatingProceduresrequirealotofplanningand
preparationbeforewecanevenbeginwritingthedocument.
HerearefivestepswillbefollowedwhiledevelopingABC…XYZ
StandardOperatingProcedure:
DevelopalistofBusinessProcesses
PlantheProcess
DiscusswithTeam
WriteandReviewtheProcess
MaintaintheProcess

17. Scope of the SOP for a Particular Department?
Itwillcoverallthedepartmentalactivity.Each
departmenthavetooutlinetheiroveralldepartmentaljob
responsibilitiesandareaofconcernandconnectionwith
theotherdepartments.

18. SOP Checklist
Step 3 : Read, Revise, Repeat
Step 2 : FirstDraft
Step 1 : Plan
Step 5 : Spread To ATI Group
Step 6 : Train
Step 7 : Review
Step 4 : Test