Statistical Process Control with formulas

ssuser5f2474 1 views 51 slides Oct 10, 2025
Slide 1
Slide 1 of 51
Slide 1
1
Slide 2
2
Slide 3
3
Slide 4
4
Slide 5
5
Slide 6
6
Slide 7
7
Slide 8
8
Slide 9
9
Slide 10
10
Slide 11
11
Slide 12
12
Slide 13
13
Slide 14
14
Slide 15
15
Slide 16
16
Slide 17
17
Slide 18
18
Slide 19
19
Slide 20
20
Slide 21
21
Slide 22
22
Slide 23
23
Slide 24
24
Slide 25
25
Slide 26
26
Slide 27
27
Slide 28
28
Slide 29
29
Slide 30
30
Slide 31
31
Slide 32
32
Slide 33
33
Slide 34
34
Slide 35
35
Slide 36
36
Slide 37
37
Slide 38
38
Slide 39
39
Slide 40
40
Slide 41
41
Slide 42
42
Slide 43
43
Slide 44
44
Slide 45
45
Slide 46
46
Slide 47
47
Slide 48
48
Slide 49
49
Slide 50
50
Slide 51
51

About This Presentation

Statistical Process Control with formulas with examples


Slide Content

Rev. 04/16/06 SJSU Bus. 142 - David Bentley 1
Chapter 14 – Statistical
Process Control (SPC)
Control charts for variables and
for attributes, special control
charts, control vs. process
capability

10/08/02 SJSU Bus. 142 - David Bentley 2
Statistical Process Control
(SPC)

A methodology for monitoring a
process to identify special causes of
variation and signal the need to take
corrective action when appropriate

SPC relies on control charts
THE MANAGEMENT AND CONTROL OF QUALITY, 5e, © 2002 South-Western/Thomson Learning
TM

Rev. 04/16/06 SJSU Bus. 142 - David Bentley 3
Variation (from Chapter 11)
Many sources of uncontrollable variation
exist (common = chance = random causes)
Special (assignable = special = non-random)
causes of variation can be recognized and
controlled
Failure to understand these differences can
increase variation in a system

“Tweaking” a process that is in control (common)

Ignoring a process that is out of control (special)
THE MANAGEMENT AND CONTROL OF QUALITY, 5e, © 2002 South-Western/Thomson Learning
TM
(Mod. 10/14/02 DAB)

10/08/02 SJSU Bus. 142 - David Bentley 4
Common
Causes
Special
Causes
Common Causes vs.
Special Causes

THE MANAGEMENT AND CONTROL OF QUALITY, 5e, © 2002 South-Western/Thomson Learning
TM

10/08/02 SJSU Bus. 142 - David Bentley 5
Histograms do not
take into account
changes over time.
Control charts can
tell us when a
process changes
Histograms
THE MANAGEMENT AND CONTROL OF QUALITY, 5e, © 2002 South-Western/Thomson Learning
TM

10/08/02 SJSU Bus. 142 - David Bentley 6
Control Chart Applications

Establish state of statistical
control

Monitor a process and signal
when it goes out of control

Determine process capability
THE MANAGEMENT AND CONTROL OF QUALITY, 5e, © 2002 South-Western/Thomson Learning
TM

Rev. 04/16/06 SJSU Bus. 142 - David Bentley 7
Capability Versus Control

Process capability (C
p
or C
pk
)

Measure of variability against design
specifications

Specs set by customer or design engineer

Spec width: USL & LSL (or UTL & LTL)
Statistical process control (SPC)

Measure of variability against control limits

Control limits calculated from sample data

UCL and LCL

10/08/02 SJSU Bus. 142 - David Bentley 8
Capability Versus Control
Control
Capability
Capable
Not Capable
In Control Out of Control
IDEAL
THE MANAGEMENT AND CONTROL OF QUALITY, 5e, © 2002 South-Western/Thomson Learning
TM

Rev. 10/14/02 SJSU Bus. 142 - David Bentley 9
Commonly Used Control
Charts
Variables data

x-bar (mean) and R- (range) charts

x-bar and s- (standard deviation) charts

Charts for individuals

(x-charts)

Moving range charts
Attribute data

For “defectives” (p-chart, np-chart)

For “defects” (c-chart, u-chart)
THE MANAGEMENT AND CONTROL OF QUALITY, 5e, © 2002 South-Western/Thomson Learning
TM
(mod. 10/14/02 DAB)

10/08/02 SJSU Bus. 142 - David Bentley 10
Developing Control Charts
1.Prepare

Choose measurement

Determine how to collect data, sample
size, and frequency of sampling

Set up an initial control chart
2.Collect Data

Record data

Calculate appropriate statistics
Plot statistics on chart
THE MANAGEMENT AND CONTROL OF QUALITY, 5e, © 2002 South-Western/Thomson Learning
TM

10/08/02 SJSU Bus. 142 - David Bentley 11
THE MANAGEMENT AND CONTROL OF QUALITY, 5e, © 2002 South-Western/Thomson Learning
TM

10/08/02 SJSU Bus. 142 - David Bentley 12
Next Steps
3.Determine trial control limits

Center line (process average)

Compute UCL, LCL
4.Analyze and interpret results

Determine if in control

Eliminate out-of-control points

Recompute control limits as necessary
THE MANAGEMENT AND CONTROL OF QUALITY, 5e, © 2002 South-Western/Thomson Learning
TM

Rev. 10/10/02 SJSU Bus 142 - David Bentley 13
Mean & Range Control
Charts
Take required number of samples
Mean (X-bar) charts (see Appendix B)

Calculate mean (X-bar) for each sample

Calculate grand mean (X-double-bar)

Calculate range (R) for each sample

Calculate mean of all sample ranges (R-bar)

Calculate UCL and LCL for means

Plot grand mean and control limits on X-bar
chart

Rev. 10/10/02 SJSU Bus 142 - David Bentley 14
Mean & Range Control
Charts

Range (R) charts (see Appendix B)

Calculate UCL and LCL for ranges

Plot range mean and control limits on R-
chart

Plot additional samples and determine if
within range limits

Note: factors based on the size of each
sample, not the number of samples!

04/17/06 SJSU Bus 142- David Bentley 15
Mean (X-bar) Chart Control
Limits
UCL
X-bar = X-double-bar + A
2 (R-bar)
LCL
X-bar = X-double-bar - A
2 (R-bar)
Where X-double-bar = the grand mean,
And R-bar = the mean of the sample ranges
And A
2 = the value in Appendix B for n

04/17/06 SJSU Bus 142 - David Bentley 16
Range (R) Chart Control
Limits
UCL
R = D
4 (R-bar)
LCL
R = D
3 (R-bar)
Where R-bar = the mean of the sample
ranges, and D
4 and D
3 = the values in
Appendix B for n

10/08/02 SJSU Bus. 142 - David Bentley 17
THE MANAGEMENT AND CONTROL OF QUALITY, 5e, © 2002 South-Western/Thomson Learning
TM

10/08/02 SJSU Bus. 142 - David Bentley 18
THE MANAGEMENT AND CONTROL OF QUALITY, 5e, © 2002 South-Western/Thomson Learning
TM

10/08/02 SJSU Bus. 142 - David Bentley 19
THE MANAGEMENT AND CONTROL OF QUALITY, 5e, © 2002 South-Western/Thomson Learning
TM

10/08/02 SJSU Bus. 142 - David Bentley 20
THE MANAGEMENT AND CONTROL OF QUALITY, 5e, © 2002 South-Western/Thomson Learning
TM

10/08/02 SJSU Bus. 142 - David Bentley 21
Typical Out-of-Control
Patterns
Point outside control limits

Stop the process!
Sudden shift in process average
Cycles
Trends
Hugging the center line
Hugging the control limits
Instability
THE MANAGEMENT AND CONTROL OF QUALITY, 5e, © 2002 South-Western/Thomson Learning
TM
(Mod. 10/14/02 DAB)

10/08/02 SJSU Bus. 142 - David Bentley 22
Shift in Process Average
THE MANAGEMENT AND CONTROL OF QUALITY, 5e, © 2002 South-Western/Thomson Learning
TM

10/08/02 SJSU Bus. 142 - David Bentley 23
Identifying Potential Shifts
THE MANAGEMENT AND CONTROL OF QUALITY, 5e, © 2002 South-Western/Thomson Learning
TM

10/08/02 SJSU Bus. 142 - David Bentley 24
Cycles
THE MANAGEMENT AND CONTROL OF QUALITY, 5e, © 2002 South-Western/Thomson Learning
TM

10/08/02 SJSU Bus. 142 - David Bentley 25
Trend
THE MANAGEMENT AND CONTROL OF QUALITY, 5e, © 2002 South-Western/Thomson Learning
TM

10/08/02 SJSU Bus. 142 - David Bentley 26
Final Steps
5.Use as a problem-solving tool

Continue to collect and plot data

Take corrective action when necessary
6.Compute process capability
THE MANAGEMENT AND CONTROL OF QUALITY, 5e, © 2002 South-Western/Thomson Learning
TM

Rev. 04/16/06 SJSU Bus. 142 - David Bentley 27
SPC Control Limit
Calculations
THE MANAGEMENT AND CONTROL OF QUALITY, 5e, © 2002 South-Western/Thomson Learning
TM

10/08/02 SJSU Bus. 142 - David Bentley 28
Excel Template
THE MANAGEMENT AND CONTROL OF QUALITY, 5e, © 2002 South-Western/Thomson Learning
TM

10/08/02 SJSU Bus. 142 - David Bentley 29
THE MANAGEMENT AND CONTROL OF QUALITY, 5e, © 2002 South-Western/Thomson Learning
TM

10/14/02 SJSU Bus. 142 - David Bentley 30
Special Variables Control
Charts
x-bar and s-charts

Use standard deviation (s) chart in place of R-
chart

For each sample: s = ((x – x-bar)
2
/n-1)

For k samples: s-bar = s/k

UCL
s = B
4(s-bar), LCL
s = B
3(s-bar)

Use s-bar rather than r-bar for x-bar calculations
x-chart, moving range charts for individuals

x-chart: automated 100% inspection, n = 1

Moving range: better process variability measure
THE MANAGEMENT AND CONTROL OF QUALITY, 5e, © 2002 South-Western/Thomson Learning
TM
(Mod. 10/14/02 DAB)

10/08/02 SJSU Bus. 142 - David Bentley 31
THE MANAGEMENT AND CONTROL OF QUALITY, 5e, © 2002 South-Western/Thomson Learning
TM

10/08/02 SJSU Bus. 142 - David Bentley 32
THE MANAGEMENT AND CONTROL OF QUALITY, 5e, © 2002 South-Western/Thomson Learning
TM

10/08/02 SJSU Bus. 142 - David Bentley 33
THE MANAGEMENT AND CONTROL OF QUALITY, 5e, © 2002 South-Western/Thomson Learning
TM

10/08/02 SJSU Bus. 142 - David Bentley 34
THE MANAGEMENT AND CONTROL OF QUALITY, 5e, © 2002 South-Western/Thomson Learning
TM

Rev. 10/14/02 SJSU Bus. 142 - David Bentley 35
Charts for Attributes
Fraction nonconforming (defective)

p-chart (proportion or percentage chart)
Fixed sample size

Variable sample size (units produced varies)
np-chart for number nonconforming

Fraction x sample size
Charts for defects

c-chart (total number of defects/unit)

u-chart (average number of defects/unit)
THE MANAGEMENT AND CONTROL OF QUALITY, 5e, © 2002 South-Western/Thomson Learning
TM
(Mod. 10/14/02 DAB)

10/08/02 SJSU Bus. 142 - David Bentley 36
THE MANAGEMENT AND CONTROL OF QUALITY, 5e, © 2002 South-Western/Thomson Learning
TM

10/08/02 SJSU Bus. 142 - David Bentley 37
THE MANAGEMENT AND CONTROL OF QUALITY, 5e, © 2002 South-Western/Thomson Learning
TM

10/08/02 SJSU Bus. 142 - David Bentley 38
THE MANAGEMENT AND CONTROL OF QUALITY, 5e, © 2002 South-Western/Thomson Learning
TM

10/08/02 SJSU Bus. 142 - David Bentley 39
THE MANAGEMENT AND CONTROL OF QUALITY, 5e, © 2002 South-Western/Thomson Learning
TM

10/08/02 SJSU Bus. 142 - David Bentley 40
THE MANAGEMENT AND CONTROL OF QUALITY, 5e, © 2002 South-Western/Thomson Learning
TM

10/08/02 SJSU Bus. 142 - David Bentley 41
THE MANAGEMENT AND CONTROL OF QUALITY, 5e, © 2002 South-Western/Thomson Learning
TM

10/08/02 SJSU Bus. 142 - David Bentley 42
THE MANAGEMENT AND CONTROL OF QUALITY, 5e, © 2002 South-Western/Thomson Learning
TM

10/08/02 SJSU Bus. 142 - David Bentley 43
THE MANAGEMENT AND CONTROL OF QUALITY, 5e, © 2002 South-Western/Thomson Learning
TM

10/08/02 SJSU Bus. 142 - David Bentley 44
THE MANAGEMENT AND CONTROL OF QUALITY, 5e, © 2002 South-Western/Thomson Learning
TM

10/08/02 SJSU Bus. 142 - David Bentley 45
THE MANAGEMENT AND CONTROL OF QUALITY, 5e, © 2002 South-Western/Thomson Learning
TM

04/16/06 SJSU Bus. 142 - David Bentley 46
Control Chart Formulas

10/08/02 SJSU Bus. 142 - David Bentley 47
Control Chart Selection
Quality Characteristic
variable attribute
n>1?
n>=10 or
computer?
x and MR
no
yes
x and s
x and R
no
yes
defective defect
constant
sample
size?
p-chart with
variable sample
size
no
p or
np
yes
constant
sampling
unit?
c u
yes no
THE MANAGEMENT AND CONTROL OF QUALITY, 5e, © 2002 South-Western/Thomson Learning
TM

Rev. 10/14/02 SJSU Bus. 142 - David Bentley 48
Control Chart Design Issues

Basis for sampling (homogeneous samples)

Sample size (n usually = 3 to 10)

Frequency of sampling (cost vs. risk)

Location of control limits

Type I vs. Type II risk analysis

Cost vs. risk again!

Number of samples (k usually = 25 to 30)
THE MANAGEMENT AND CONTROL OF QUALITY, 5e, © 2002 South-Western/Thomson Learning
TM
(Mod. 10/14/02 DAB)

Rev. 10/14/02 SJSU Bus. 142 - David Bentley 49
THE MANAGEMENT AND CONTROL OF QUALITY, 5e, © 2002 South-Western/Thomson Learning
TM
(Mod. 10/14/02)
Sample size and detecting
shift

10/08/02 SJSU Bus. 142 - David Bentley 50
Pre-Control
nominal
value
Green Zone
Yellow Zones
Red
Zone
Red
Zone
LTL UTL
THE MANAGEMENT AND CONTROL OF QUALITY, 5e, © 2002 South-Western/Thomson Learning
TM

10/08/02 SJSU Bus. 142 - David Bentley 51
SPC Implementation
Requirements

Top management commitment

Project champion

Initial workable project

Employee education and training

Accurate measurement system
THE MANAGEMENT AND CONTROL OF QUALITY, 5e, © 2002 South-Western/Thomson Learning
TM