The Nature of The Nature of
Strategic Strategic
ManagementManagement
Organizing ThemesOrganizing Themes
►Global considerations impact virtually all Global considerations impact virtually all
strategic decisions.strategic decisions.
►E-commerce has become a vital strategic E-commerce has become a vital strategic
management tool.management tool.
►The natural environment has become an The natural environment has become an
important strategic issue.important strategic issue.
Strategic Management DefinedStrategic Management Defined
Art and science of formulating, Art and science of formulating,
implementing, and evaluating cross-implementing, and evaluating cross-
functional decisions that enable an functional decisions that enable an
organization to achieve its objectives.organization to achieve its objectives.
TerminologyTerminology
““Strategic ManagementStrategic Management””
Synonymous withSynonymous with
“ “Strategic PlanningStrategic Planning””
•Strategic managementStrategic management
Used more often in academiaUsed more often in academia
•Strategic planningStrategic planning
Used more often in the business worldUsed more often in the business world
Brief HistoryBrief History
►1950s1950s
Term strategic planning originatesTerm strategic planning originates
1960s – 1970s1960s – 1970s
Strategic planning very popularStrategic planning very popular
Widely viewed as panacea for problemsWidely viewed as panacea for problems
Brief HistoryBrief History
►1980s1980s
Strategic planning cast asideStrategic planning cast aside
Planning models did not yield higher returnsPlanning models did not yield higher returns
►1990s–20001990s–2000
Revival of strategic planningRevival of strategic planning
Widely practiced in business worldWidely practiced in business world
Strategic-Management Strategic-Management
Process Three StagesProcess Three Stages
Strategy Formulation
Strategy Implementation
Strategy Evaluation
Strategic Management Terms Strategic Management Terms
(Cont’d)(Cont’d)
StrategistsStrategists
•Usually found in high levels of management (CEO)Usually found in high levels of management (CEO)
Help organization gather, analyze, and Help organization gather, analyze, and
organize informationorganize information
Track industry and competitive trendsTrack industry and competitive trends
Develop forecasting modelDevelop forecasting model
Evaluate corporate and divisional Evaluate corporate and divisional
performanceperformance
Vision StatementsVision Statements
•Answers the question: “What do we want to Answers the question: “What do we want to
become?”become?”
First step in strategic planningFirst step in strategic planning
Oftentimes a single sentenceOftentimes a single sentence
““Our vision is to take care of your vision.”Our vision is to take care of your vision.”
(Stokes Eye Clinic, Florence, South Carolina)(Stokes Eye Clinic, Florence, South Carolina)
Strategic Management Terms Strategic Management Terms
(Cont’d)(Cont’d)
External Opportunities & ThreatsExternal Opportunities & Threats
•Largely beyond the control of a single organizationLargely beyond the control of a single organization
EconomicEconomic
SocialSocial
CulturalCultural
DemographicDemographic
EnvironmentalEnvironmental
Strategic Management Terms Strategic Management Terms
(Cont’d)(Cont’d)
Internal Strengths & WeaknessesInternal Strengths & Weaknesses
•Controllable activities that are performed Controllable activities that are performed
well or poorly relative to competitorswell or poorly relative to competitors
Based on functional analysis of activities in Based on functional analysis of activities in
the firm’s:the firm’s:
ManagementManagement
MarketingMarketing
Finance/accountingFinance/accounting
Strategic Management Terms Strategic Management Terms
(Cont’d)(Cont’d)
Internal Strengths & Weaknesses Internal Strengths & Weaknesses
(Cont’d)(Cont’d)
•Based on functional analysis of activities Based on functional analysis of activities
in the firm’s:in the firm’s:
Production/operationsProduction/operations
Research and developmentResearch and development
Computer information systemsComputer information systems
•Organizations strive to pursue strategies Organizations strive to pursue strategies
that capitalize on strengths and improve that capitalize on strengths and improve
weaknessesweaknesses
Strategic Management Terms Strategic Management Terms
(Cont’d)(Cont’d)
Long-Term ObjectivesLong-Term Objectives
•Results to be achieved in pursuing the Results to be achieved in pursuing the
organization’s mission. Time frame is beyond one organization’s mission. Time frame is beyond one
year.year.
State directionState direction
Aid in evaluationAid in evaluation
Create synergyCreate synergy
Reveal prioritiesReveal priorities
Focus coordinationFocus coordination
Provide basis for effective managementProvide basis for effective management
Strategic Management Terms Strategic Management Terms
(Cont’d)(Cont’d)
StrategiesStrategies
•Potential actions that require top Potential actions that require top
management decisions and large amounts management decisions and large amounts
of firm’s resourcesof firm’s resources
Mechanisms by which long-term objectives are Mechanisms by which long-term objectives are
realizedrealized
Geographic expansionGeographic expansion
DiversificationDiversification
AcquisitionAcquisition
Product developmentProduct development
Strategic Management Terms Strategic Management Terms
(Cont’d)(Cont’d)
Strategies (cont’d)Strategies (cont’d)
•Mechanisms by which long-term objectives are Mechanisms by which long-term objectives are
realizedrealized
Market penetrationMarket penetration
RetrenchmentRetrenchment
DivestitureDivestiture
LiquidationLiquidation
Joint ventureJoint venture
Strategic Management Terms Strategic Management Terms
(Cont’d)(Cont’d)
Annual ObjectivesAnnual Objectives
•Short-term milestones necessary to achieve Short-term milestones necessary to achieve
long-term objectives.long-term objectives.
Represent the basis for allocating resourcesRepresent the basis for allocating resources
Established at corporate, divisional, and Established at corporate, divisional, and
functional levelsfunctional levels
Strategic Management Terms Strategic Management Terms
(Cont’d)(Cont’d)
Annual Objectives (cont’d)Annual Objectives (cont’d)
►Stated in terms of accomplishments for:Stated in terms of accomplishments for:
managementmanagement
marketingmarketing
finance/accountingfinance/accounting
production/operationsproduction/operations
research and developmentresearch and development
information systems accomplishmentsinformation systems accomplishments
Strategic Management Terms Strategic Management Terms
(Cont’d)(Cont’d)
PoliciesPolicies
•Important in strategy implementation as the Important in strategy implementation as the
means by which annual objectives will be achievedmeans by which annual objectives will be achieved
Guide to decision making and address repetitive Guide to decision making and address repetitive
situationssituations
Established at corporate, divisional, or functional Established at corporate, divisional, or functional
levelslevels
Allow consistency & coordination within and between Allow consistency & coordination within and between
organizational departmentsorganizational departments
Strategic Management Terms Strategic Management Terms
(Cont’d)(Cont’d)
►Proactive vs. ReactiveProactive vs. Reactive
Initiate and influence activities Initiate and influence activities
Helps shape firm’s own futureHelps shape firm’s own future
►Principal BenefitPrincipal Benefit
Formulate better strategiesFormulate better strategies
Systematic, logical, and rational approachSystematic, logical, and rational approach
►CommunicationCommunication
Key to successful strategic managementKey to successful strategic management
Benefits of Strategic Benefits of Strategic
ManagementManagement
►Financial BenefitsFinancial Benefits
More profitable and successfulMore profitable and successful
Improvements in sales, profitability, and Improvements in sales, profitability, and
productivityproductivity
High-Performing FirmsHigh-Performing Firms
Systematic planning Systematic planning
Fluctuations in external and internal environmentsFluctuations in external and internal environments
Benefits of Strategic Benefits of Strategic
Management (Cont’d)Management (Cont’d)
►Nonfinancial BenefitsNonfinancial Benefits
Enhanced awareness of external threatsEnhanced awareness of external threats
Understanding of competitors’ strategiesUnderstanding of competitors’ strategies
Increased employee productivityIncreased employee productivity
Reduced resistance to changeReduced resistance to change
Clear performance-reward relationshipsClear performance-reward relationships
Order and discipline to the firmOrder and discipline to the firm
View change as opportunityView change as opportunity
Benefits of Strategic Benefits of Strategic
Management (Cont’d)Management (Cont’d)
►Poor reward structuresPoor reward structures
►Fire-fightingFire-fighting
►Waste of timeWaste of time
►Too expensiveToo expensive
►LazinessLaziness
►Content with successContent with success
Why Some Firms Do Why Some Firms Do NoNo
Strategic Planning Strategic Planning
►Fear of failureFear of failure
►OverconfidenceOverconfidence
►Prior bad experiencePrior bad experience
►Self-interestSelf-interest
►Fear of the unknownFear of the unknown
►SuspicionSuspicion
Why Some Firms Do Why Some Firms Do NoNo
Strategic Planning (Cont’d) Strategic Planning (Cont’d)
►Using to gain control over decisions & Using to gain control over decisions &
resourcesresources
►Doing only to satisfy regulatory requirementsDoing only to satisfy regulatory requirements
►Moving hastily from mission to strategy Moving hastily from mission to strategy
formulationformulation
►Failing to communicate to employeesFailing to communicate to employees
►Intuitive decisions that conflict with formal Intuitive decisions that conflict with formal
planplan
►Top management not supportive of processTop management not supportive of process
Pitfalls to Avoid in Strategic Pitfalls to Avoid in Strategic
PlanningPlanning
►Failing to use as standard for performance Failing to use as standard for performance
measurementmeasurement
►Delegating to a “planner” vs. involvement of Delegating to a “planner” vs. involvement of
managersmanagers
►Failing to involve key personnelFailing to involve key personnel
►Failing to create collaborative environmentFailing to create collaborative environment
►Formality that stifles creativity and flexibilityFormality that stifles creativity and flexibility
Pitfalls to Avoid in Strategic Pitfalls to Avoid in Strategic
Planning Planning (Cont’d)(Cont’d)
Defined:Defined:
Principles of conduct within organizations Principles of conduct within organizations
that guide decision making and behaviorthat guide decision making and behavior
►Good business ethics is a prerequisite Good business ethics is a prerequisite
for good strategic managementfor good strategic management
►Good ethics is just good business!Good ethics is just good business!
Business Ethics & Strategic Business Ethics & Strategic
PlanningPlanning
►Strategists responsible for high Strategists responsible for high
ethical principlesethical principles
►All strategic processes have ethical All strategic processes have ethical
ramificationsramifications
►Formal codes of ethics are in place Formal codes of ethics are in place
for many businessesfor many businesses
►Internet privacy emerging as ethical Internet privacy emerging as ethical
issue of immense proportionsissue of immense proportions
Business Ethics & Strategic Business Ethics & Strategic
Planning (Cont’d)Planning (Cont’d)
Business actions Business actions alwaysalways unethical include: unethical include:
•Misleading advertisingMisleading advertising
•Misleading labelingMisleading labeling
•Environmental harmEnvironmental harm
•Poor product or service safetyPoor product or service safety
•Padding expense accountsPadding expense accounts
•Insider tradingInsider trading
•Dumping flawed products on foreign marketsDumping flawed products on foreign markets
Business Ethics & Strategic Business Ethics & Strategic
Planning (Cont’d)Planning (Cont’d)
Nature of Global Nature of Global
CompetitionCompetition
►Companies conduct business across Companies conduct business across
bordersborders
International or multinational corporationsInternational or multinational corporations
Parent company Parent company
Host countryHost country
►Strategy implementation more difficultStrategy implementation more difficult
Cultural differencesCultural differences
Norms, values, work ethicsNorms, values, work ethics
Advantages of International Advantages of International
OperationsOperations
►Absorb excess capacityAbsorb excess capacity
►Reduce unit costsReduce unit costs
►Low-cost production facilitiesLow-cost production facilities
►Lower labor costsLower labor costs
►Competition less intenseCompetition less intense
Advantages of International Advantages of International
Operations (Cont’d)Operations (Cont’d)
►Reduced tariffs, lower taxesReduced tariffs, lower taxes
►Favorable political climateFavorable political climate
►Economies of scaleEconomies of scale
Communication difficulties between parent and Communication difficulties between parent and
subsidiariessubsidiaries
•Based on cultural, political, social, language, Based on cultural, political, social, language,
demographic, and competitive forcesdemographic, and competitive forces
Foreign-based competitors Foreign-based competitors
•Strengths underestimatedStrengths underestimated
•Weaknesses overestimatedWeaknesses overestimated
Disadvantages of International Disadvantages of International
OperationsOperations