TOWS MATRIX 24 S1 – Established Organization S2 – Market Leader and Operational Resilience S3 – Training and Development S4 – Comprehensive Service Portfolio New projects and innovative product edge (S1, S2, S4, O4) Extensive dealer network for competitive challengers; IoT, analytics, AI, etc. (S1, S2, O2, O3, O4) Diversified Operations and Digital Literacy enhancement (S2, S3, O3, O4) Utilize best training and development ( S3, S4, O1, O5) Extensive dealer network and associates’ network. (S2, S3, T1, T4) Diversified Operations and workforce empowerment (S4, S5, S2, T5, T3) Innovative product in changing demographics (S1, T1, T2) Training programs (S3, T2) W1 – Need for Greater Diversity W2 – Responding to Competition W3 – Limited Brand Awareness W4 – Lack of Information Technology Skillset Expand recruitment to untapped market (W1, O3, O4) Enhance promotional campaigns through partnerships (W1, W3, O4) Strengthen Sales for growth opportunities. (W2, O1, O3, O4) Engaged customers through webinars (W3, O2, O3) Good decision making and strategic market positioning. (W1, W2, T1) Diversity, equity and greater organization (W1, W2, T2, T3) Expand technological expertise (W1, W3, W4, T2) Maximize having R&D(W2,T4) O1 – Emerging Technologies O2 – Government Support O3 – Growth in Online Channel O4 – Global Demand for Business T1 – Large Global Competitors T2 – Growing Technological Expertise T3 – Changing Demographics T4 – Economic Price W S O T