Team Build - Coaching and Mentoring.pptx

The basic principles of leadership.

1. By LED Squad The Coaching and Mentoring Portion

2. Table of Contents 01 02 03 04 T he Why? The Coaching Sheet Coaching vs Mentoring vs Managing The Feedback Sheet Whom to Reach? 05

3. Stay Hungry Stay Foolish

4. The Why? Let’s talk about why the LED squad is here. 01

5. In FY21 Q3 we did Share and Learn Session on Coaching & Mentoring followed by FY21 Q4 was the phase of application of your learnings. History!

6. — FY22 Objective 4 “90% of Ops People Leaders could drive performance improvement for focused group team members through advance coaching and mentoring practices.”

7. Who, exactly, seeks out a coach? If you ask a coach the answer is usually the same: Winners who want even more out of life. We enable People Managers with resources for coaching and mentoring.

8. 02 Let’s recall the said and the unsaid differences. Managing vs Mentoring vs Coaching

9. Do you reme m ber this? Managing Mentoring Coaching Telling Directing Authority Immediate needs One specific outcome Mistakes may lead manager to take over Sharing experience(s) Imparting expertise Role model/guide Knowledge/skill building Advice and suggestions Mistakes are learning opportunities Exploring Facilitating Partnership Long-term development Many possible outcomes Mistakes are learning opportunities

10. What would you do? One of your team members is very creative in organizing team events and loves to do it. Unfortunately, his organization skills are not the best and you often have to jump in to fix problems. Example: N o communication to the rest of the team, bookings have been forgotten, budget issues, etc.

11. Possibilties Are Many But The Ideal Way is… Probably not, you might need to discuss with this team member that you need to give the task to somebody else if he doesn’t improve his organization skills. Managing Best option. The team member is highly motivated but needs to grow in one area. Coaching Might be an idea to share how you organize yourself. Best practices can be helpful. Mentoring

12. What would you do? One of your team members has a quick question how to insert conditional formatting in Excel. He needs to complete a report in ten minutes.

13. Possibilties Are Many But The Ideal Way is… No need to manage anything now. If the report will not be delivered on time, it might become necessary. Managing Not appropriate. You might need to coach him on a different topic (time management). Coaching Just share your knowledge. Mentoring

14. Be the leader you wish you had.

15. The Coaching Sheet A leader is one who knows the way, goes the way, and shows the way.  ? 03

16. The Guide Stage Helpful Question / Topics G - Goal What is the goal of the conversation as per Coach? What is the goal of the conversation as per Coachee ? Did the conversation help to establish common goals from the conversation? Did coachee confirm that the intent of the conversation is clear? R - Reality Please list down coach's observations pertaining to the coaching topic. Please share coachee's response/s for the observations highlighted. Which high level themes emerged as areas of improvement, if any? Which strength/s and weakness/es highlighted impacting the course of improvement/development? Did coachee acknowledge the need for improvement/development? O - Option Did coach ask what are potential solution or actions can help achieve desired outcomes/ according to coachee ? What solutions or actions coachee highlighted to be potentially helpful to achieve desired outcomes? What are the different pros and cons of soltuions / actions that were highlighted? Did coach offer any different solutions / actions? If yes, please share. W - Wrap-up List down ideas (solutions / actions) determined to be implemented. Are the goals to be achieved from each idea clear to the coachee ? Are the ideas and associated tasks measurable? Are the timelines defined for different actions leading to achieving desired ultimate outcome? Did coachee confirm that the actions are achievable and committed to it?

17. 04 The key to successful leadership today is influence, not authority. The Feedback Form

18. The Coachee’s Turn Feedback questions on Coaching conversation 1 Did you fully understand what was the goal of conversation? Yes/No 2 Did the conversation help you to realize current challenges with the performance? Yes/No 3 Do you feel satisfied with solutions emerged from the conversation? Yes/No 4 Do you feel that you got an opportunity to express yourself to share your views about current challenges? Yes/No 5 Were you interrupted while speaking during the conversation? Never/Sometimes/All the time 6 Are you committed to next steps as discussed during the conversation? Yes/No 7 On the scale of 1 to 10, how much are you satisfied with this conversation? (1being least satisfied and 10 being most satisfied) Scale 8 Please explain your views for your response to question # 7. Comment Box

19. Can you reach out to us? The goal is not to be perfect by the end, the goal is to be better today. 04

20. Well, Yes! You could reach out to us for the following: When you need clarity on how and when to coach Shadowing coaching conversations Sharing best practices Share the survey data to the POCs Collect the feedback form analysis from the POCs

21. H ow you do anything is how you do everything.

22. Say Hello To Your POC TL SHIFT LED MEMBERS TL SHIFT LED MEMBERS Pankaj Pahilajwani AMD1 Alvin Bhavya Dave AMD3 Khushbu Pratik Chandravadiya AMD3 Alvin Aliasgar Kanjariwala AMD3 Mitti Ripal Thakkar AMD1 Alvin Harshneel Goswami AMD1 Mitti Prajwal Singh AMDN Alvin Kamlesh Chauhan NS Mitti Aditya Ambekar NS Bhumi Kewal Sanathara NS Mitti Itisha Gahrana NS Bhumi Nitul Shah AMD1 Saurabh Shyamal Vaishnav NS Bhumi Rakesh Khaitan AMD1 Saurabh Vishal Dabekar NS Bhumi Shalaka Rawal AMD1 Saurabh Bansari Ranpura AMD3 Jaimin Jagdishsinh Chauhan AMD1 Sheefali Hitesh Jambukiya AMD3 Jaimin Khushbu Mehta AMD3 Sheefali Muukul Sinha AMD1 Jaimin Nirzar Jadawalla AMD1 Sheefali Aafaq Ahmed Ansari AMD1 Khushbu Amit Chhabra AMD3 Khushbu

23. If your actions inspire others to dream more, learn more, do more and become more, you are a leader. Thank You