Technical Communication

A mini ppt on technical communication

1. TECHNICAL COMMUNICATION - Ishank R anjan H.C.S.T, Mathura(U.P.)

2. Introduction The exchange of information, ideas and knowledge between sender and receiver through an accepted code of symbols. Two way process The term ‘communication’, derived from a Latin term ‘ communicare ’. Sender-Encoding-Mediums-Decoding-Receiver-Feedback

3. Meaning of Communication Language employs a combination of words to communicate ideas in a meaningful way. By changing the word order in a sentence, you can change it’s meaning, and make it meaningless. E.g.: I eat rice only. I only eat rice.

4. Process of Communication Sender Medium Feedback Receiver encode decode

5. What is Technical Communication? 5 Applied communication designed to accomplish specific tasks or to help solve problems, such as: Informing users about an update in computer software Instructing assembly line workers to produce a new product Warning customers about unsafe ways to operate a machine Instructing buyers how to assemble a bicycle

6. What is Technical Communication? 6 Communication that conveys complex information in an easy-to-understand manner, often to inexperienced users, on topics such as: Repairing a copy machine Selecting a home computer Operating a digital camera Creating handmade ceramics Assembling a kite

7. General & Technical Communication General: Contains a general message Informal in style and approach No set pattern Mostly oral Not always for a specific audience No use of technical terms or graphics Technical: Contains a technical message Mostly formal in style and approach Follows a set pattern Both oral and written Always for a specific audience Frequently involves jargons, graphics etc.

8. The Five C’s of Technical Communication Clear Correct Concise Consistent Comprehensive

9. Forms of Technical Communication Oral Forms Face-to-face communication Telephone Talk Meetings Seminars Conferences Dictation Instructions Presentations Group discussions Interviews (employment/press) Video conferences Voice conferences

10. Forms of Technical Communication Written Forms Memos Letters E-mails Faxes Notices Circulars Newsletters Reports Proposals Research papers Bulletins Brochures Manuals In-house journals

11. Levels of Communication Extra personal Intra personal Inter personal Organizational (-internal operational-external operational-personal) Mass (large reach-impersonal-presence of a gatekeeper)

12. Conclusion Your communication skills can make a difference between being hired and fired. Will will find a way…. Practice makes a man perfect… *****

13. T h a n k y o u …