Techniques of communication

OM VERMA
ASSISTANT PROFESSOR
RELIANCE INSTITUTE OF NURSING

2. TOPIC
TECHNIQUES
OF
COMMUNICATION

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6. PROCESS OFCOMMUNICATION
SMCRMODEL
SENDER
MESSAGE
CHANNEL
RECEIVER
AWARENESS
INTEREST
EVALUATION
ADOPTION
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8. Purposes of communicationin
continued
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9. PURPOSES OF
COMMUNICATION IN NURSING

10. continued
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11. PURPOSES OF
COMMUNICATION INNURSING
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12. LEVELS OFCOMMUNICATION.
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14. FACTORSINFLUENCING
COMMUNICATION.
1.DEVELOPMENTAL LEVEL.
2.GENDER.
3.SOCIOCULTURAL DIFFERENCES.
4.ROLES ANDRESPONSIBILITIES.
CONTINUED
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15. FACTORSINFLUENCING
COMMUNICATION.
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16. COMMUNICATION
TECHNIQUES

17. THERAPEUTIC
COMMUNICATION TECHNIQUES
CONTINUED
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18. THERAPEUTIC
COMMUNICATION TECHNIQUES.
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19. THERAPEUTIC
COMMUNICATION TECHNIQUES
2.SHARINGOBSERVATION.
3.SHARINGSYMPATHY.
4.SHARINGHOPE.
5.SHARINGHUMOR.
6.SHARINGFEELING.
7.USINGTOUCH.
8.USINGSILENCE.
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20. THERAPEUTIC
COMMUNICATION TECHNIQUES
9.ASKING RELEVANT QUESTIONS.
10.PROVIDINGINFORMATION.
11.PARAPHRASING.
CONTINUED
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21. THERAPEUTIC
COMMUNICATION TECHNIQUES
12.CLARIFYING.
13.FOCUSING.
14.SUMMERING.
15.SELFDISCLOSING .
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23. THANKYOU
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