The original 'Double Diamond' design methodbank

The orginal Double Diamond methodbank from 2003/4 created by http://cartlidgelevene.co.uk/ with Matt and George for the Design Council. Note, its not a double diamond!

1. About What is the Methods Bank ? The Methods Bank is a resource to help you use design better in your project. The Design Process section will introduce to the Design Council’s design process and the concepts behind. This is a good place to start for an introduction to our way of working. The Design Methods section is a resource of methods which you could use in your projects. It collects generic methods used by the design industry, as well as methods developed in-house at the Design Council. The Design Methods section will inspire you to try new techniques, and provides information and examples to help you get started. From this section you can print methods cards to use in planning and workshops. The design projects sections shows examples of how design strategists have used design methods in project work. Use this section to understand how the design process and design methods can be adapted by a Design Strategist to fit your project. You can also hear design strategists talking about the methods that have worked for them. The methods bank is a collection of ingredients and provides a framework for combing them. You’ll need the experience an intuition of a design strategist to help you put them into action. About those who created it

2. About Acknowledgements This Methods Bank was developed between by Anna Humpherson , Chris Vanstone and the design team at the Design Council. Thanks to Richard Eisermann for the four d’s and the double diamond diagram. Thanks to Gill Wildman, Jonathan Ball, Jennie Winhall, and Anna Richelle for contributing their methods and all their work in creating a model that works. The methods were written and researched by Chris Vanstone with thanks to Jeremy Walker - research methods, Richelle Harun - trends and Anna Humpherson - understanding users. Editing by Jan Dekker. Also, thanks to Ellie Runcie and Paul Sykes for their input on development. Graphic Design by Hector, Mel and Ian at Cartlidge Levene . Web design and animation by Matt and George at Matt&George .

3. Transportation project Humanising Technology Schools renaissance Manufacturing 24/7 Design Projects Select from the projects below to hear Design Strategist talk about how they have used methods in real life projects. P roject types For more on different kinds of projects.

4. Multi-client Types of Projects Describing your project The framework of the double diamond can be used to describe different kinds of project here we show some examples. Concept project Extra phase/s Scoping project Case Studies For real examples of projects and how they did it.

5. Concept project Concept Project A project might have the aim of producing new concepts. Eg A project that aimed to produce new concepts for waste collection would first define the problem and then, in the ‘Develop’ phase, generate a number of potential ways of solving it. Back to project types Transportation See a real example of a concept project Next project Type

6. Multi-client project Multi Client A project might involve working with other organisations and helping them to use design. Eg A project working with six local authorities to get them use design to improve their waste collection service. In this case the organisations themselves would go through their own four phase design process – in addition to the four phases of the project itself. This can be represented as a second design process diagram within the ‘Deliver’ phase of the project. Back to project types Next project Type Previous project type

7. Extra-phase project Extra Phase If the problem was particularly complex, or was started with just a hypothesis it may need an extra phase of ‘Discover’ and ‘Define’ to reach a strong Problem Definition. Back to project types Next project Type Previous project type

8. Scoping project Scoping Project A scoping project to define a problem would go through the ‘Discovery’ and ‘Define phases. Eg A project to identify the problem with domestic waste collection would carry out user research in the ‘Discover’ phase. In the ‘Define’ phase that research would be synthesised into a document that defined the identified problems. Back to project types Previous project type

9. Design process Designing your project The design process diagram is a generic description of the design process, it can be used as a framework to think about your project – but it won’t design the project itself – for that you’ll need to work with a Design Strategist. A Design Strategist will use their skills, experience and intuition to select the most appropriate methods and create the right conditions for their use. More detail on d ifferent phases Alternative process diagram About the design process

10. Design process Designing your project The design process diagram is a generic description of the design process, it can be used as a framework to think about your project – but it won’t design the project itself – for that you’ll need to work with a Design Strategist. A Design Strategist will use their skills, experience and intuition to select the most appropriate methods and create the right conditions for their use. More detail on d ifferent phases Alternative process diagram About the design process

11. Back to design process

12. Design methods The Design Methods The content of the methods bank reflects the Design Council’s user centred approach to design. The majority of the methods are non-proprietary and in general usage within the industry, some of the methods have been developed by the Design strategists at the Design Council. The methods bank has collected, classified and mapped design methods to a design process for the first time. In selecting and writing the methods we have been careful to avoid the jargon often associated with design. Work which has particularly informed the methods bank includes: Ideo’s Methods Deck , The Methods Lab published as part of Presence the Design Council’s Methods Lab (unpublished) What If?’s Start a creative revolution at work Oliver Strakers ’ Problem solving through post it notes Pat Jordans ’ published work on Human Factors research, and Ideos ’ paper What is user research? (unpublished) Screengrab of the methodbank Sample of the method cards Commissioned Images for digital methods About the methods Commissioned fonts and icons

13. Screengrab of the methodbank Sample of the method cards Commissioned Images for digital methods About the methods Commissioned fonts and icons

14. Sample of the set of physical cards (below) Screengrab of the methodbank Sample of the method cards Commissioned Images for digital methods About the methods Commissioned fonts and icons to downloads

15. Screengrab of the methodbank Sample of the method cards Commissioned Images for digital methods About the methods Commissioned fonts and icons Each digital method had its own image (below)

16. Screengrab of the methodbank Sample of the method cards Commissioned Images for digital methods About the methods Commissioned fonts and icons Fonts and icons commissioned from Cartlidge Levene . (below)

17. Back to design projects Manufacturing 24/7 On the original site vox pops of strategists revealed tips and personal advice

18. Back to design projects Humanising Technology On the original site vox pops of strategists revealed tips and personal advice

19. Transportation Project What is a concept project ? Back to design projects

20. Back to design projects Schools Renaissance

21. Downloads Downloads Design Process Diagram Stills 06/05/04 1MB Design Process Animation 06/05/04 1.1MB Methodcard PDF’s

22. Back to design process Black and white and colour posters and prints for download (below) Back to downloads

23. Comments John Smith — 20/02/2004 Ut wisi enim ad minim veniam , quis nostrud exerci tation ullamcorper suscipit lobortis nisl ut aliquip ex ea commodo consequat . Duis autem vel eum iriure Anonymous — 19/02/2004 Ut wisi enim ad minim veniam , quis nostrud exerci tation ullamcorper suscipit lobortis nisl ut aliquip ex ea commodo consequat . Duis autem vel eum iriure dolor in hendrerit in vulputate velit esse molestie consequat , vel illum dolore eu Add a comment