The Seven C of-effective-communication.pptx

the seven effective ways on how to communicate effectively

1. Business Model Canvas GUESS WHAT???

2. Business Model Canvas complete

3. Business Model Canvas concise

4. Business Model Canvas concrete

5. Business Model Canvas clear

6. Business Model Canvas correct

7. Business Model Canvas 7 C’s of EFFECTIVE COMMUNICATION

8. This is your presentation title 7 Cs of Effective Communication 1. Completeness It is important to the whole communication process. The speaker should include everything that the receiver needs to hear, respond, react, or evaluate properly. S/he should be able to convey all pertinent details so the listener or audience will be able to grasp the intended message.

9. This is your presentation title Completeness example Bad example: Hi all, Let us meet tomorrow to discuss the product launch event. Please be there on time. Thanks Chris

10. There is no mention ing of the time of the meeting scheduled for, or the location, neither is there any set agenda. The recipients of the email would have to write back or call back to Chris to clarify.

11. This is your presentation title Completeness example Good example: The best way to have written this email is: Hi all, Let us meet tomorrow at 11 am at Conference room 3 to discuss the product launch event. We will have to decide the keynote speakers and complete the event invite draft tomorrow. Please be there on time. Thanks Chris

12. 7 Cs of Effective Communication 2. Conciseness The message should be direct or straight to the point and should be expressed in the least possible number of words. Irrelevant information should not be included.

13. 7 Cs of Effective Communication 2. Conciseness People more often than not tend to write 4 sentences in a place where they could have finished the message in 2 sentences. This wastes the time of the sender and the receiver and in turn limits their productivity too. Furthermore, try not to add fillers such as ‘I mean’, ‘sort of’, ‘for instance’, ‘basically’, etc. Your message needs to be accurate, to the point and crisp.

14. This is your presentation title Conciseness example Bad example: Hi Suzanne, I think we need to talk about the CSR campaign, I mean the one which we need to do as a quarterly exercise. I think it is a great way of enhancing our brand image. Basically, it would just be a visit to an orphanage but we can sort of do other things too. For instance, we could take the kids out for a short trip to a nearby park or zoo. Let us sit and talk tomorrow. Regards Jennifer

15. This is your presentation title Conciseness example Good example: Hi Suzanne, I need to discuss the quarterly CSR campaign with you. Let us take the kids out this time to a nearby park or zoo instead of just visiting them. This will help enhance our brand image. We’ll talk in detail tomorrow. Regards Jennifer

16. Hello! I am Jayden Smith I am here because I love to give presentations. You can find me at @username 7 Cs of Effective Communication 3. Consideration In order to be effective, the speaker should give high regard and courtesy to the audience’s background information such as his/her culture, education, religion, status, mood, feelings, and needs. This will result in building rapport or connection with the audience.

17. Hello! I am Jayden Smith I am here because I love to give presentations. You can find me at @username 7 Cs of Effective Communication 4. Concreteness Effective communication is backed up by facts, figures, and real-life examples or situations. This will make the receiver to understand the message better.

18. This is your presentation title Concreteness example Bad example: “Hilltop Resort is the best resort. Do come to us on your next holiday” This is a vague ad message. It is made to sound like just another resort advertisement among a hundred others. The audience will never remember this ad message. There are no concrete details to take away from this message.

19. This is your presentation title Concreteness example Good example: “Hilltop Resort is the jewel of the western hills. Take a break from your work. Escape from life’s chaos and stress. Relax and rejuvenate yourself at Hilltop. Go back fresh and energized!” This message gives you visualization details. The reader can actually imagine being in a beautiful resort breathing fresh air and swimming in a pool instead of slogging away at his or her office. That is a concrete message conveyed to the audience.

20. Hello! I am Jayden Smith I am here because I love to give presentations. You can find me at @username 7 Cs of Effective Communication 5. Courtesy The speaker can show respect to his/her receivers by understanding their culture, values, and beliefs. The speaker can show respect to the listeners by demonstrating an understanding of their beliefs, values, and culture. This implies a good choice of words and language and a consideration of the audience’s perspectives and feelings on the part of the sender.

21. This is your presentation title Courtesy example Bad example: Hi Drew, I really do not appreciate how your IT team ignores the requests of my team alone. My team is an important function in this organization too and we have our own IT requirements. Can you ensure that your team responds promptly to my team’s requests hereon? Regards Stanley This email is condescending, judgmental, and disrespectful. Drew might now order his team to not respond to your team’s requirements entirely. Try this instead:

22. This is your presentation title Courtesy example Good example: Hi Drew, I understand that the IT team is swamped with work and gets requests from every department in the organization. My team, however, is working on a high-priority project and I would greatly appreciate if you could ask your team members to respond to my team’s queries promptly and help us complete this project on time. Please do let me know if you need anything from me. Regards Stanley

23. Hello! I am Jayden Smith I am here because I love to give presentations. You can find me at @username 7 Cs of Effective Communication 6. Clearness It implies the use of simple and specific words to express ideas. When the speaker focuses on specific ideas, it will not confuse the audience.

24. This is your presentation title Clearness example Bad example: Dear James, I would like to talk to you about the new client’s project which the engineering team had discussed yesterday. I might need the help of John from your team. Regards, Kevin There are innumerable things that are wrong with this email. James might not even know who the new client is or what the project is about. He probably was not part of the meeting with the engineering team. Furthermore, there might be more than one John in James’ big team. Kevin also mentions that he wants to talk. However, he hasn’t mentioned what time he would like to talk, neither has he asked James if he would be free at any of the time slots available.

25. This is your presentation title Clearness example Good example: Dear James, As you may know we have signed up XYZ as our new client. I had a meeting with the engineering team yesterday and had discussed the campaign requirements for this project. John Redden from your team had done a pretty good job last time doing the social media campaign for ABC and so I would like him to work on the XYZ campaign too. Would you be available sometime tomorrow to discuss this further? Regards Kevin

26. This is your presentation title Clearness example This email has all the information James needs to know. He can be well prepared for the meeting and also check on John’s availability and have an answer for Kevin when they meet the next day – in whichever time slot both the men are free.

27. Hello! I am Jayden Smith I am here because I love to give presentations. You can find me at @username 7 Cs of Effective Communication 7. Correctness Avoiding mistakes in grammar helps to boost the credibility and effectiveness of the message, and at the same time, it eliminates negative impact on the audience.

28. Hi John, I wanted to write you a quick note about Daniel, who's working in your department. He's a great asset, and I'd like to talk to you more about him when you have time. Best, Anje

29. What is this email about? Well, we're not sure. First, if there are multiple Daniels in John's department, John won't know who Skip is talking about. Next, what is Daniel doing, specifically, that's so great? We don't know that either. It's so vague, that John will definitely have to write back for more information. Last, what is the purpose of this email? Does Skip simply want to have an idle chat about Daniel or is there some more specific goal here? There's no sense of purpose to this message, so it's a bit confusing.

30. Hi everyone, I just wanted to send you all a reminder about the meeting we're having tomorrow! See you then, Chris

31. 1 .It eliminates negative impact on the audience. 2.It implies the use of simple and specific words to express ideas. 3.This implies a good choice of words and language and a consideration of the audience’s perspectives and feelings on the part of the sender. 4.Effective communication is backed up by facts, figures, and real-life examples or situations. 5.It is important to the whole communication process.