TOOLS IN SUPERVISION Charlene Joy Simisim Ullero BSSW 3B
AIDS IN SUPERVISION According to Pont (1990), aids are tools to help improve supervisors’ training and their delegates’ learning. The researcher believes that aids are tools that are utilized for better results. Mhango (1997) cited that aids should serve to: highlight key points illustrate complicated information add variety or values increase the attention span/concentration of the learner and reinforce the message
TYPES OF TOOLS Various aids can be applied by the supervisor to enhance the quality of supervision. Different types of aids are: 1. DISCUSSIONS According to Sithole (1998), the discussion method is the frequently-used aid in supervision. The researcher believes that the discussion allows the supervisor to indirectly experience the process between the supervisee and the client.
TYPES OF TOOLS 2. WORK RECORDS According to Mhango (1997), the supervisor uses the worker’s records to gain access to his/her work through the written accounts submitted before the supervision session. Work records provide an opportunity for the supervisor to reflect on the contents of the work, and to prepare notes, structure the points that will be made, and refer to the previous record to see the pattern of development of the work.
TYPES OF TOOLS TYPES OF WORK RECORDS A. PROCESS RECORDING/REPORT It is the record of a professional interview or contacts between the social worker and the client. B. PROGRESS REPORT It is usually written to determine the progress of the clients or case.
C. DAILY RECORDS A daily record helps the workers to plan the day, week, month, and year. The worker can note important dates for the meetings, supervision, submission, date, etc .
TYPES OF TOOLS 3. DIRECT OBSERVATION/SITTING IN/LIVE According to Kadushin (1992), is sitting in with the supervisee while conducting an interview with a client. The purpose is to observe whether the worker is doing the work right. What is important with direct observation is that the client’s permission is needed. 4. VIDEO TAPES Video tapes involves video recording of the actual intervention. Mhango (1997), states the video recording and the video feedback have been used extensively in counselling and therapy for the purpose of skill training. Hatting and De Vos (1992), state that video playback permits considerable self-learning and encourages the development of self-supervision and independence from supervision.
5. ROLE PLAY Role playing is used when the participants attempt to portray a situation as if it were real, using their knowledge and experience to convey how they think the person they are role playing would behave, think and feel (Sithole, 1992) . The researcher believes that role playing is important because it helps people to reflect on their actions. TYPES OF TOOLS
TYPES OF TOOLS 6. COMPUTERS Social workers in different organization handle many cases or interviews with clients per day. Computers play an important role in record keeping and report writing, and in assisting in caseload management and time management. THE INTERNET The internet can used to search for information about supervision throughout the world. It keeps supervisor and supervisee up to date with the information. Robinson and Dow (2001), state that supervisors using graphic feedback can know how many hours supervisee were working daily.
TYPES OF TOOLS E-MAIL E-mail can be used as another method of communication between the supervisor and supervisees. The supervisee may send reports through e-mail and vice versa. VIDEO CONFERENCING Modern technology allows video conferencing as an aid in supervision. Video conferencing utilizes a computer or television screen and digital camera. The supervisor may discuss an assignment with the worker in a different area through video conferencing.