Tourist-Product-1.1.pdfCombination of services and activities at a destination.

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1. TOURIST PRODUCT

2. What is tourist product?
In a narrow sense, the tourist product consists of
what the tourist buys, in a wider sense, the tourist
product is a combination of what the tourist does at
the destination and the services he or she uses
during his or her stay.

3. Characteristics of
Tourism Products

4. INTANGIBILITY
One of the characteristics of tourism products is
that it cannot be touched. Tourism products are
intangible so after using the product there is no
physical proof that one has used it.

5. INSEPERABILITY
Another feature of tourism product is that it
cannot be separated from the provider, that
is, it is inseparable.

6. TOURISM PRODUCTS ARE PERISHABLE
Tourism product is highly perishable in nature means one
cannot store the product for a long time. Production and
consumption take place while a tourist is available. If the
product remains unused, the chances are lost if tourists do
not purchase it.

7. NO OWNERSHIP
The ownership of a tourism product is not
transferable to the consumer. The consumer only
owns the right to use the product because he has
paid for it for a predetermined period of time or
days.

8. CUSTOMER PARTICIPATION
In the tourism industry, the customer by all means
would have to partake in the delivery of the service
being offered, otherwise, the service delivery would
never be complete. In the industry, a product is
being sold and a product is being consumed; there
is no way this can happen without the customer
getting involved.

9. IMMOVABILITY
Another feature of tourist product is immovability. A tourist
attraction such as a waterfall, mountain, beach, flora and fauna
cannot be moved from where it is originally located to another
place. Heritage sites have to remain where they are because that is
how the tourist will enjoy and have value for his money. It is
practically impossible to move a hotel or restaurant from where it is
to another place without destroying the edifice.

10. THANK YOU!