TPT Reduction in Gynaecologist OPD

In this presentation we are showing TPT Reduction in Gynaecologist OPD. For more information visit: www.in.kaizen.com

1. Results Medical Record room Disorganized Die storage Healthcare Process Govt Sector New Civil Hospital SURAT Condition during CQI Training Stage – 3 rd Week Mar’13 High waiting time of the JSSK pregnant patients due to non availability of money change at the case registration window. High waiting for time for JSSK Patients due to NO separate case registration window. Long Queue due to No normative line for the Consulting Room. Shortage of drug dispensing window at the Pharmacy. Long Queue due to Laboratory Technician don’t have assistant. Too much walking for pregnant females for Consulting. Low Value Adding Ratio & High Muda in Gynaec OPD Process. Before Photos Vaccine storage + FHW room Scrap room After Photos Vaccine storage + FHW room New Token System New Registration Window TPT Reduction in Gynecologist OPD New Drug Dispensing Window High Waiting Time No Assistant to Lab Technician Before Spaghetti After Spaghetti Current State Map Future State Map Assistant given to Lab Technician Shortage of Drug Dispensing Window

2. TPT Reduction in Gynecologist OPD Before KAIZEN After KAIZEN Current State Map Future State Map

3. Before KAIZEN After KAIZEN TPT Reduction in Gynecologist OPD Before Spaghetti Chart After Spaghetti Chart

4. Before KAIZEN After KAIZEN TPT Reduction in Gynecologist OPD Before Spaghetti Chart After Spaghetti Chart

5. Before KAIZEN After KAIZEN TPT Reduction in Gynecologist OPD No Janani Shishu Suraksha Karyakram (JSSK) Registration Window for Pregnant Women Patients . New Janani Shishu Suraksha Karyakram (JSSK) Registration Window Opened for Pregnant Women Patients .

6. Before KAIZEN After KAIZEN TPT Reduction in Gynecologist OPD Long Waiting Queue for Janani Shishu Suraksha Karyakram (JSSK) Pregnant Women Patients due to No Normative Line for the Consulting Room Implemented Token System for Janani Shishu Suraksha Karyakram (JSSK) Pregnant Women Patients at the Consulting Room .

7. Before KAIZEN After KAIZEN TPT Reduction in Gynecologist OPD Long Waiting Queue at Pharmacy Counters due to 5 Drug Dispensing Windows. Opened 1 more Drug Dispensing Window at the Pharmacy Counter to reduce the waiting time to get the drugs. 1 1 5 4 3 2 2 3 4 5 6

8. Before KAIZEN After KAIZEN TPT Reduction in Gynecologist OPD Long Waiting Queue at Laboratory due to over burden & slow work of Lab Technician. Provided assistant to the Lab Technician for the fast & smooth flow of patients at the Laboratory.

9. Before KAIZEN After KAIZEN TPT Reduction in Gynecologist OPD

10. RESULTS TPT Reduction in Gynecologist OPD