Training & Development - Systems Approach to Training

This presentation may serve the needs of working managers as well as students of HRM & HRD to some extent.

1. Training & Development Systems Approach to Training M R Jhalawad

2. Systems Approach in Training 2 Introduction Objective of T&D is to make a person fit for job / occupation Knowledge Skills Performance depend on three factors: Attitude System approach comprises of different phases: Analyze Design Develop Implement Evaluate 1 2 3

3. Simple Model of System Approach Environment Input Systems Output Destination 3 Systems Approach in Training Reaction Goes to

4. Systems Approach in Training 4 Systems approach contributes in: Recognizing performance needs Identifying training needs Developing comprehensive training plan from perspective of: Organization Designing training model Training consideration Why Systems Approach in Training a b c

5. Systems Approach in Training 5 SAT is a series of interdependent systems Interdependence of stages are crucial Systems are functionally linked together & integrated into whole work system Malfunction or neglect of any one of systems Inevitably affects others & total system What is Systems Approach to Training? 1 2 3 4

6. Systems Approach in Training 6 How Systems Approach to Training Work? Identify training needs – who needs training & what do they need to learn Taking account of learning theory [how people learn] – design & provide training to meet identified needs Assess whether training has achieved its aim in terms of subsequent work performance If need be make amendments to any of earlier stages for improvement

7. Systems Approach in Training 7 Environment Persons who need learning Input Analyze Design Develop Implement Evaluate Trained persons Systems Output Output destination : Organization Reaction Model of Systems Approach to Training

8. Systems Approach in Training 8 Inputs entering from left T & D tasks fall inside middle box in diagram Output going out on right Output go to organization Organization react – training objectives obtained? Reaction goes to environment that act as input Process of Systems Approach

9. Systems Approach in Training 9 Build & maintain support for T & D Build training competencies & capacity Develop training material Build internal structure processes Strategic planning Networking training resources Apprising & controlling performance Monitoring & evaluation Important Tasks in Systems Approach

10. Significance of Systems Approach Systems approach contributes in: Recognizing performance needs Identifying training needs Developing comprehensive training plan from perspective of: Organization Designing training model Training consideration We will examine all the three perspectives 10 Systems Approach in Training

11. Organization There is needs to understand five aspects: 1. What to train What skills are needed 2. Who to train Who needs to be trained to meet business needs 3. Where to train On the job or off the job 4. When to train When is the best time to train 5. How to train Which delivery options are available 11 Systems Approach in Training

12. Designing Training Model Is training really the answer? What background information is needed? What learners need to know & feel as a result of training? What contents to be addressed to acquire knowledge, skills, attitude What is the best way to train learners? How to transfer learning to work place How to determine effectiveness of training 12 Systems Approach in Training

13. Training Considerations Was the training relevant to the needs? Did the learning achieved its goal? Is learning being used in appropriate manner Is training making difference in business working? Systems Approach addresses all these issues & provide answers for them 13 Systems Approach in Training

14. Systems Approach in Training 14 THANKS