Training Needs Analysis

Training needs analysis is a process used to identify which kind of training is required and provide the details related to training implementation. It is also known as a tool to identify the new skills, knowledge and attitudes that employees need to acquire in order to improve performance.

Training needs analysis is a process that a business goes through in order to determine all the training that needs to be completed in a certain period to allow their team to complete their job as effectively as possible, as well as progress and grow.

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1. Training Needs Analysis a n Overview by

2. Training Needs Analysis Definition, Role & Requirement 2 Role: The role of training needs analysis in HRM is to understand the difference between the current and desired performance of the employee Requirement: It is a first step towards helping employee to improve their output at work Definition: Training Needs Analysis is defined as a systematic process of identifying which kind of training is required and provide the details related to training implementation

3. Training Needs Analysis Methods 3 Direct observation - T he training managers observe the working style of the employees. Interviews- a face to face conversation about the way employee performs the job Focus groups- a brainstorming process to understand the skill gaps among the employee Assessments/surveys- effective and simple way to identify the performance deficiencies in particular department Customer Feedback- The direct feedback from the customer indicates the specific work area which needs improvement Others- few other methods of training need analysis such as by reviewing relevant literature of the work area, with the use of reports, records and work samples

4. Training Needs Analysis Process Step 1- Performance Gap Analysis T he difference between the required and actual productivity of the organization Step 2- Root Cause Analysis T to determine the basic issue behind the performance gaps Step 3- Needs Analysis T o design and implement the appropriate intervention to resolve the performance issues Step 4- Recommendations A n appropriate training solution is proposed

5. Training Needs Analysis C reate a appropriate performance benchmark Ensure that customer requirement is met H elp the organization to set appropriate goals and achieve them E nable employees to evaluate their current skill sets H ighlight the work quality issues in the organization Provide employee opportunity to upgrade skills Objectives Training Needs Analysis Objectives

6. 6 Training Needs Analysis Components

7. Advantages and Disadvantages Advantages Determines the population which needs the training most Determines what kind of training is required Helps the company to direct resources towards right training programs Helps to improve their quality of services Helps to improve work productivity Disadvantages A time consuming process Can be a costly affair for the company Low employee response affects the effectiveness of process Employee does not provide right information about lack of skills. Training Needs Analysis

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