training needs assessment for banks.pptx

This presentation walks through how banks can systematically assess training needs from organizational down to individual levels.
It shows how data (surveys, performance metrics, interviews) is used to identify gaps in critical competencies like compliance, digital banking, and customer service.
We then explore designing targeted interventions (blended learning, simulation, coaching) tailored to those gaps.
Finally, it covers challenges, best practices, and actionable next steps for doing TNA effectively in a banking context.

1. Training Needs Assessment (TNA) for Banks Identifying Gaps, Building Capabilities, Driving Performance Dr. Ayesha Abrar NUST Business School

2. Why TNA Matters in Banking

3. What is Training Needs Assessment?

4. Levels of TNA in Banks

5. TNA Process Overview

6. Data Collection Methods

7. Key Competency Areas in Banking

8. Analyzing and Prioritizing Needs

9. Designing Training Interventions

10. Challenges in Conducting TNA

11. Best Practices for Banks

12. Conclusion and Next Steps