Twitter and government

The slides from my slot at Online Information 09.

1. Defining the relationship
between government and the
people in 140 characters
Dave Briggs

3. @davebriggs
[email protected]
www.davepress.net

4. @davebriggs
[email protected]
www.davepress.net

6. So, Twitter

7. 11,069 tweets
1,691 friends
2,203 followers
103 listings

8. Met some remarkable people
Gained invaluable knowledge
Got some work

9. There are 130 local authorities
active on Twitter
and a load of other
government departments…

11. 1,584 tweets
487,733 friends
1,605,049 followers
3,082 listings

12. But there are many, many
more individual officers

13. (and they are usually more
interesting)

14. www.tweetyhall.com

15. www.tweetminster.com

16. Why should government be
using Twitter?

17. It’s quick

18. It’s full of interesting
– and new –
people

19. It’s findable

20. It’s mobile

21. It’s conversational

22. Some things to do:

23. 1.Be human
2.Don’t automate
3.Keep it frequent
4.Mix your media
5.Be responsive
6.Link, link, link
7.Don’t feed trolls

24. How will you know if it is
working?
It’s not just numbers

25. Listen to Neil: http://bit.ly/7jsaTv

26. Two more things:
1. Websites don’t change the
world, people do
2. Interactive websites need
interactive organisations

27. Can we define the relationship
between government in 140
characters?

28. We can do it in 6!

29. Listen

30. bit.ly/lptwitter

31. I’m done.
@davebriggs