Types of listenng skills

241 views 16 slides Mar 22, 2019
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About This Presentation

EFFECTIVE LANGUAGE SKILLS


Slide Content

TYPES OF LISTENNG SKILLS

Most people, most of the time, take listening for granted, it’s something that just happens. Listening is perhaps the most important of all interpersonal skills and SkillsYouNeed has many pages devoted to the subject, see  Listening Skills  for an introduction. INTRODUCTION

There are 3 types of listening skills Specific Listening skill General Listening skill Therapeutic or Empathic Listening skill TYPES OF LISTENING

Discriminative and comprehensive listening are prerequisites for specific listening types. Listening types can be defined by the goal of the listening. SPECIFIC LISTENING SKILL

The three main types of listening most common in interpersonal communication are: Informational Listening (Listening to Learn) Critical Listening (Listening to Evaluate and Analyse) Therapeutic or Empathetic Listening (Listening to Understand Feeling and Emotion)

The process of  informational listening  focuses on the ability of an individual to understand a speaker's message. It is a huge part of everyday life, and failing to understand the concept of  informational listening can be very detrimental to one's quality of life and to their contribution to society. Informational Listening (Listening to Learn)

We can be said to be engaged in  critical listening  when the goal is to evaluate or scrutinise what is being said. Critical listening is a much more active behaviour than informational listening and usually involves some sort of problem solving or decision making.  Critical Listening (Listening to Evaluate and Analyse)

Empathic listening involves attempting to understand the feelings and emotions of the speaker  – to put yourself into the speaker’s shoes and share their thoughts.  Therapeutic or Empathic Listening

Here are FIVE types of listening, starting with basic discrimination of sounds and ending in deep communication. Other Listening Types

Discriminative listening is the most basic type of listening, whereby the difference between difference sounds is identified. If you cannot hear differences, then you cannot make sense of the meaning that is expressed by such differences. Discriminative listening

The next step beyond discriminating between different sound and sights is to make sense of them. The same is true, of course, for the visual components of communication, and an understanding of body language helps us understand what the other person is really meaning. Comprehension listening

Critical listening is listening in order to evaluate and judge, forming opinion about what is being said. Judgment includes assessing strengths and weaknesses, agreement and approval. Critical listening

Biased listening happens when the person hears only what they want to hear, typically misinterpreting what the other person says based on the  stereotypes  and other biases that they have. Biased listening

In evaluative listening, or  critical listening , we make judgments about what the other person is saying. We seek to assess the truth of what is being said. Evaluative listening is particularly pertinent when the other person is trying to persuade us, perhaps to change our behavior and maybe even to change our  beliefs .  Evaluative listening

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