UNIT 1 Introduction EBUSINESS study about e business

UNIT 1 Introduction EBUSINESS study about e business

1. UNIT:1 INTRODUCTION [7hrs] Presented by Er.Harendra Bikram Shah [Lecturer] Department of BBA

2. OUTLINES Concept of e-business Difference between e-business and e-commerce History and development of e-business Nature, scope, and impact of e-business technologies Advantages of e-business Business model for e-products and e-services; Contribution of e-business technologies to economic growth, market, competitiveness, and productivity.

3. CONCEPT of E-Business and E-commerce E-Business refers to performing all type of business activities like procurement of raw materials/goods, customer education, supply activities, buying and selling product, making monetary transactions etc over Internet. E-business may use Internet, intranet or extranet. Websites, apps, ERP, CRM,SCM etc are required for e-business. Examples of E-business are e-commerce companies and its various internal business activities, auction site(ebay.it), classified site(craigslist, Facebook), software and hardware developer site(Upwork,Upstack) etc. E-commerce: E-Commerce refers to the performing online commercial activities, transactions over internet. It includes activities like buying and selling product, making monetary transactions etc over internet. Internet is used for E-commerce. Websites and applications (apps) are required for e-commerce.  Examples  of E-Commerce are online retailers like amazon, flipkart, Myntra, Daraz, sastodeal etc.

4. Differences between E-commerce and E-business S. No. Attributes E-Commerce E-Business 1 Definition Trading merchandise over internet is e-commerce. Running business using the internet is known as e- business. 2 Relationship Subset Superset 3 Limited to monetary transaction Yes No. 4 Approach Extrovert Introvert 5 Requirement Website Website, CRM, ERP etc. 6 Network type used Internet Internet, Intranet and Extranet.

5. History of E-business/E-commerce 1960’s: CompuServe Founded/EDI is used 1972: Computers Facilitate the First Online Sale 1976: Online Transaction Processing Introduced 1979: Electronic Shopping Invented[ Michael Aldrich ] 1983: Electronic Commerce Acknowledged[ California's Electronic Commerce Act passed ] 1984: CompuServe Opens the Electronic Mall 1990: World Wide Web Launches 1994: The First Secure Online Transaction is Made 1995: Amazon, eBay, and the Online Marketplace Boom 1998: PayPal Launches 1999: Global eCommerce reaches $150 Billion 2000: The Dotcom Burst and Online Advertising 2005: eCommerce Makes a Comeback 2006: Online Shopping Platforms Increase 2010’s: E-commerce becomes Unstoppable 2020: COVID-19 boost

6. History of E-business/E-commerce

7. S. No. Attributes Traditional Commerce Electronic Commerce 1 Definition Exchange of product and service Buying and Selling goods electronically via internet 2 Processing of transaction Manual Automatic 3 Accessibility Limited time Any time (24X7) 4 Physical Inspection Goods can be inspected physically before purchase Cannot be inspected physically 5 Customer Interaction Face to face Screen to face 6 Scope of business Limited to particular area Worldwide reach 7 Information exchange No uniform platform Uniform platform for Information exchange 8 Resource Focus Supply side Demand side 9 Marketing One way marketing One to one marketing 10 Payment Cash, cheque, draft etc. Credit Card, fund transfer. 11 Delivery of goods Instantly Takes time 12 Likelihood of fraud Very less chances Greater probability due to internet is used as media.

8. Features ,Advantages and Disadvantages of E-business FEATURES OF E-BUSINESS Improved sales World-Wide Reach Cashless Payment 24x7 availability   Advertising and Marketing Improvement in communication Support Inventory Management

9. Advantages of E-business Advantages to Organizations Worldwide reach with minimum capital investment. reduces the cost by digitizing the information. improves the brand image of the company. helps organization to provide better customer services and increases the productivity of organizations. helps to simplify the business processes and makes them faster and efficient. Advantages to Customers It provides 24x7 support. provides users with more options and quicker delivery of products. provides users with more options to compare and select the cheaper and better options. Helps purchasing by seeing the review of the goods E-commerce provides options of virtual auctions. It provides relevant detailed information within seconds, rather than waiting for days or weeks. I ncreases competitions among organizations which in turn provide substantial discounts to customers. Advantages to Society less traffic on road and low air pollution. Reduces the cost of products, so less affluent people can also afford the products. E-commerce has enabled rural areas to access services and products, which are otherwise not available to them. Helps government to deliver public services such as healthcare, education, social services at a reduced cost and in an improved manner.

10. Disadvantages of E-business compatibility issues. Internet dependency Lack of universal standard for reliability and quality. Security Fraud Cost H ard to convince traditional users lack of feel or touch of products

11. Application of E-business =Assignment Work

12. Scope and Impact of E-Business Technologies SCOPE OF E-BUSINESS Selling can be focused to the global customer  Pre-sales, subcontracts, supply  Financing and insurance  Commercial transactions: ordering, delivery, payment  Product service and maintenance  Use of public and private services  Transport and logistics  Automatic trading of digital goods  Accounting  Impact of E-Business Technologies Data collection Effective Sales Processes Marketing and Advertisement Customer Service New Competition Productivity

13. BUSINESS MODEL FOR E-PRODUCTS AND E-SERVICES Business - to - Business (B2B) Business - to - Consumer (B2C) Consumer - to - Consumer (C2C) Consumer - to - Business (C2B) Business - to - Government (B2G) Government - to - Business (G2B) Government - to - Citizen (G2C)

14. Business - to - Business (B2B)

15. Business - to - Consumer (B2C)

16. Consumer - to - Consumer (C2C)

17. Consumer - to - Business

18. Business - to - Government

19. Government - to - Business

20. Government - to - Citizen

21. Contribution of e-business technologies to economic growth, market, competitiveness, and productivity. Increasing sales and exports and thus increasing production and growth rates. world wide reach Increase in competition higher wages higher standards of living for individuals structuring markets and expanding marketing Environment Concern Increment in productivity B2B projected to reach $1.8 trillion by 2023.

22. THANK YOU

23. End of the Unit