Software Quality Assurance: Defining Standards
What makes brands like Microsoft and Google stand out? With over 100,000 software companies in the US, how did these names
make their way to the top of the list? Simple4impeccable product quality. If you plan to build your software startup, then you first
need to learn how software quality assurance works and why it¾s necessary.
Quality ensures Loyalty
The key to brand loyalty is product quality. This is especially true for the software industry. People buy tools to make their lives
easier. If there¾s a program or app that allows them to click their problems away then they¾ll surely get their hands on it.
On the contrary, if your software happens to bring them more trouble than the actual problem, then that¾s going to lead to disastrous
publicity damage. Software is supposed to be a tool that helps people do their tasks better and faster. This is why you cannot afford
to risk the functional quality of what you are selling. This is where software quality assurance comes into play.
What is Software Quality Assurance?
Software quality assurance (SQA) is the process of checking the quality of the product based on a defined set of standards. These
standards are established at the beginning of the development stage and are used as guidelines for testers before the product¾s
release. SQA comprises a set of activities from the engineering processes until its production.
Software QA incorporates a lot of quality assurance methods and often follows a combination of them. Over the years, the term
<quality assuranceî has evolved along with the changes in development methods.
Nowadays, there are plenty of
software testing trends that large companies use. With the need to keep up with emerging
technologies, the quality assurance process has also adjusted its standards.
The quality assurance testing process generally follows a cycle called the PDCA Cycle. This cycle consists of three phases:
plan,
do, check,
and act. Each stage of this cycle dissects and breaks down the development of the software product.
Here¾s a brief overview of the PDCA stages:
Plan 3 This phase establishes the objectives of the project and the processes it will undergo. In the first stage, the goals and
how to attain them are specifically discussed.
1.
Do 3 During the creation and development process, the QA tester will regularly monitor and run through each change and
progress.
2.
Check 3 This stage consists of monitoring the implementation of processes, and assessing whether they meet the
predetermined objectives
3.
Act 3 Once everything has been evaluated, corrections and QA suggestions will be implemented. 4.
Software Quality Assurance (SQA) Standards provide a framework and set of guidelines for ensuring software quality throughout
the development lifecycle, focusing on preventing defects and ensuring compliance with requirements. Key standards include
those from the
International Organization for Standardization (ISO) (such as ISO/IEC 25010 for quality models, ISO 9001 for
quality management systems, and ISO/IEC/IEEE for testing) and the Institute of Electrical and Electronics Engineers (IEEE) (like
IEEE 730 for SQA plans). These standards define characteristics for quality (e.g., functionality, reliability), processes for quality
management, and methods for testing and verifying software to meet customer and regulatory needs.
Key Standards and Models
ISO/IEC 25010 (Software Product Quality Model):
This model outlines characteristics that define software quality, such as functional suitability, performance efficiency,
maintainability, and security, which guide evaluation.
ISO 9001:
A general quality management system standard, it guides organizations in consistently delivering products and services that meet
customer and regulatory requirements.
ISO/IEC/IEEE 29119 (Software Testing):
This set of standards provides internationally agreed-upon definitions for the software testing process at organizational, test
management, and dynamic test levels.
IEEE 730 (Software Quality Assurance Plans):
This standard provides guidelines for creating comprehensive SQA plans, detailing the necessary processes and procedures.
CMMI (Capability Maturity Model Integration):
A framework for improving software development processes to achieve higher levels of capability and maturity.
Core Aspects of SQA Standards
Process-Centric Approach:
SQA standards focus on processes and methods used during software development, including requirements engineering, design,
coding, testing, and release management.
Defect Prevention:
A primary goal is to prevent defects from occurring early in the software development lifecycle through activities like design audits
and requirements validation.
Verification and Validation:
Standards provide frameworks for checking that the software is built correctly (verification) and that it meets the stated needs
(validation).
Compliance:
Standards ensure that the software complies with defined quality requirements, company policies, and relevant regulatory
mandates.
Continuous Improvement:
SQA involves ongoing monitoring, evaluation, and adaptation of processes to ensure continuous improvement in software quality
over time.
How Standards Are Used
Define Quality Metrics - Standards help define what constitutes "quality" by outlining measurable characteristics and metrics.1.
Establish Processes-They provide a framework for standardizing workflows, such as code reviews, testing procedures, and
configuration management.
2.
Guide Audits and Reviews-Standards inform managers and developers on how to conduct audits and reviews to ensure
software meets established quality criteria.
3.
Ensure Consistency-By applying a common set of standards, organizations can ensure a consistent approach to quality
assurance across all software projects.
4.